High QualityUltraBio4®Heating Fuel, Propane & HVAC Since 1919
Sippin Energy Products provides the very best Bio-heating fuel, propane, and heating and cooling products in Southwestern Connecticut. Please take time to browse through our website and see why we have been exceeding expectations since 1919
Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars. This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!
Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly. If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.
I have been a customer for over 7 years with Sippin and they have treated me very well.
17:09 19 Feb 21
Sippin installed a Gremlin Tank Monitor so they can estimate my Heating Oil needs more accurately. With today's supplemental heating sources, it is very difficult to estimate your needs based on outside temperatures and historic usage. This thing is a game-changer, I suggest every customer install one. Sippin rocks !
14:58 19 Feb 21
Quick, prompt and friendly!
13:29 19 Feb 21
Damon the maintenance young man was wonderful he came on time and did a great job however, days before when we were due for an oil delivery, the delivery person would not cross my front lawn with the hose because of snow. We were well on empty in our tank and sippin made us snow plow our front lawn to make a path. And we were left two more days with our heat turned almost off to preserve oil. Unacceptable that they would not walk across my lawn because it wasn’t plowed. Who plows the front lawn?
00:42 19 Feb 21
23:26 18 Feb 21
Great customer service. I recently had some trouble with my hot water heater. They came out the same day and fixed the problem. The technician was courteous and knowledgeable. An outstanding experience.
17:09 18 Feb 21
Very professional, friendly and knowledgeable. Please with the great service Sippin offers and maintains.
17:13 17 Feb 21
Prompt phone call back, knowledgeable personnel, fast service, pleasant staff. Would definitely recommend the company.
11:39 17 Feb 21
Great job installing our new propane tank!
14:46 14 Feb 21
Sippin' Energy Monroe staff and technician Jon K. have done a great job with both being very responsive and helpful season to season with regular oil deliveries and yearly cleanings, but more importantly this year with coming out quickly and addressing issues during the cold months.
15:30 13 Feb 21
Sippin has always been responsive, professional and generally a pleasure to work with. I highly recommend them.
16:22 12 Feb 21
The emergency service to restore our heat provided a quick and efficient response and within in 1-2 hours of our call to the emergency service center we were back up and running and very grateful for their help on a very cold night.
09:45 12 Feb 21
I had our annual oil burner service maintenance done just last week by Seth and the experience could not have been better. Seth was on time, friendly and efficient. He did not try to up sell us on any newer equipment that we didn't need. He cleaned up after himself, and all in all I had a great customer service experience, which is my expectation. On the down side, I had to call the Emergency Service tonight because we suddenly had no hot water, Fortunately Jeff was on duty and we decided to put the service on hold until tomorrow morning because the baseboard water heat was working fine, Only the sink hot water was dodgy.
04:52 11 Feb 21
very honest, good products, polite servicemen
22:32 10 Feb 21
Bill and the crew showed up on time and took care of the issue promptly. Good work Sippin and thank you!
20:21 10 Feb 21
Chris arrived on time, did his work in a timely fashion and left the work area neat. He was personable and explained what he thought about our furnace.
15:44 10 Feb 21
Technician fixed the problem promptly and also made some needed adjustments. He answered the questions I had to my satisfaction. Great experience!
13:05 10 Feb 21
Installed monitor for heating oil. Mark was very professional and even made me aware of a possible problem. Great guy
18:00 09 Feb 21
Great service and prompt response! Thank you
00:55 09 Feb 21
Quick response from Sippin and the tech was top-notch.
18:40 08 Feb 21
Chris was very professional and on time. We appreciate this very much.
16:48 07 Feb 21
Very Professional and was quick to get the repair completed.
14:56 07 Feb 21
I wanted to get a larger propane tank installed so we could use propane to power my new back-up generator as well as my kitchen stove. The generator was working by early November. it's now February and the extra cable to handle the propane was just installed this week. I'm now waiting for the town to check it out.The Sippin staff were polite and pleasant, but nobody really owned my project. It took forever to get the estimate signed beause Sippin had a new computer app that made the bid disappear after only one day. Since I sometimes don't get to my e-mail every day, this was a pain and a source of frustration.
Mary Ann Kulla
01:46 07 Feb 21
Great technician in Dave - service, explanations, timeliness, thoroughness - all outperform. Thank you.
19:50 06 Feb 21
Installed LP tank - very professional, courteous and provided great safety information.
21:23 05 Feb 21
Set up for home generator. They were professional, hardworking and very helpful in answering all the questions we had.
18:38 05 Feb 21
Received a text announcing the technician. He resolved the problem quickly and was very friendly and very respectful of all Covid-19 protocol. Thank you.
14:28 05 Feb 21
Great service! Highly Recommended! Bill McNamara was very professional & prompt!
22:40 04 Feb 21
Helped maintain wireless oil tank monitoring system. On time, professional, and safe.
20:34 04 Feb 21
As always provides Excellent service. professional and responsive...Our A/C failed Monday when the temp was going to 90s.. they were here in 45 minutes. I’m didn’t have a contract with them but I do now . And moved my propane account to Sippin as well just for the service! Turns out they saved me $ on that as well ! Wish they’d service generators!!
01:39 31 Jan 21
Sippin is always dependable and I wouldn't go anywhere else.
00:46 31 Jan 21
I signed a service contract with Sippin this year and I'm very pleased thus far. My heat stopped working and they came over within an hour and fixed it. I'd recommend them to anyone
22:07 30 Jan 21
Bryan Vega was prompt, courteous and smiling as he braved single-digit temperatures in a crawl space at my house to fix a problem that had the temperature inside falling on one of the coldest days in recent years. During COVID, he wore a mask, kept a safe distance and was very respectful of the circumstances. I remain a Sippin fan.
21:11 30 Jan 21
Our furnace conked out today ... with single digit temps. Bryan made the necessary repairs to get us up and running. Very happy customers
18:07 30 Jan 21
Inspection of existing equipment to set up propane deliveries - technician was professional, knowledgeable, friendly.
15:43 30 Jan 21
Technician was on time and spent an hour and 1/2 servicing the HVAC and the hot water heater. He was polite and seemed very efficient.
23:33 29 Jan 21
great service - came within hours of calling very courteous and quick
22:20 29 Jan 21
Mark was great!
19:16 29 Jan 21
My husband and I have been long-time customers of Sippin and recently decided to move to a 220-year-old house with a steam heating system. Not being familiar with this type of system. I called Sippin and asked if they could send someone to take a look at it, explain how it works and what maintenance things we needed to do--as well as help us resolve a couple of problems. Pat, the gentleman I spoke with, said he had just the right person, Adam, who is expert on steam heat. So Adam came out and gave us a fabulous crash course on our system, told us what things we could do to (significantly) improve its operation, and what things we'd have to have the pro's in to deal with. He spent over two hours with us. It was an excellent experience as we now feel much more comfortable knowing what's what down there in the basement, and how it relates to the radiators. His explanations and advice really took our level of worry way down, and we feel confident that the system will soon be running much more efficiently, which will save us a lot of money. He even let us borrow a book on steam systems--written in a humorous style for home-owners. Adam was terrific and although I know there aren't a lot of people with a steam heating system in their home, I would certainly recommend him as he was so extremely helpful--and I'm sure he knows about all kinds of heating systems, not just steam.
Adrienne Saint Pierre
19:04 29 Jan 21
The technician was prompt, friendly, and efficient. I was very pleased with the service
14:13 29 Jan 21
Courteous, neat and friendly service men. Great job and gave us a recap of what they did and how our furnace was. They also did a great job cleaning up. Thank you!
00:23 29 Jan 21
Dave H was awesome. Very professional and we couldn't be happier. Came out right away and fixed multiple issues. Our Burner is running beautifully. Call Sipping every time you need service or for oil. Ask for Dave H or any of the excellent Techs at Sipping.
20:13 27 Jan 21
Sippin Energy has been servicing my home for over 50 years. They have always been all about the highest quality products and outstanding customer service.
17:20 27 Jan 21
The service person arrived when he was supposed to, was very professional and pleasant to deal with. Explained everything clearly. I'd be happy to have him come back anytime for servicing.
13:56 27 Jan 21
Ductless unit stopped generating heat
20:10 26 Jan 21
Service men arrived promptly, performed the necessary repairs and tested the system to verify that it was working properly. Good Job!
10:02 23 Jan 21
Justin Dooley was fantastic. Although just a routine cleaning, it was a subfreezing day, he came in very cheerful and got the job finished. Sippin Energy has had many great reps over the years, Justin is up there with them.
22:51 22 Jan 21
Professional, considerate, and prompt - Thank you
22:44 21 Jan 21
Heat went off this morning able to get it going but Sippin sent a tech anyway. Cause of stoppage was identified and repaired, quickly. Same great service we always get
19:18 20 Jan 21
Will Did a great job. Very professional.
16:47 19 Jan 21
Couldn't ask for a better service. Ed took the time to answer all my questions, serviced my system pointed out what was wrong. Highly recommend.
01:02 16 Jan 21
Prompt, Professional and Competent. Once again Sippin Energy has shown me why they have been my choice for 25 years and will remain so. They repaired a component (AT NO CHARGE) that many other companies would have unnecessarily replaced at considerable expense. You can't put a price on honesty and integrity!
21:25 15 Jan 21
Great service! Friendly staff!
15:42 15 Jan 21
Great service, very polite and adhered to safe protocols for COVID.Thank you Seth!
00:00 15 Jan 21
Water pressure valve was failing and pipes shook and produced loud bang everytime any water was used. Whether tub, faucet, toilet and even the ice maker. Was afraid a pipe would eventually blow.Jeff came, changed valve, welded pipes and adjusted pressure to our needs. Great guy. Professional, worked fast and cleaned up everything before leaving. Very good experience, Sippin is fortunate to have him.
21:48 14 Jan 21
Very knowledgeable, worked quickly and efficiently. Told me everything he was doing and did a great job.
00:42 14 Jan 21
Brandon has been out on a few occasions and been very professional and thoughtful. Joe R has been fantastic also with helping us with making decisions as we have a few things with them, like oil,propane etc. We have a very old colonial has and its been a chore fixing problems. I would definetly recommend Sippin.
21:40 13 Jan 21
Had a problem with my heating system today. Jon Kazmercyk identified the issue quickly and put in motion a solution.
21:10 13 Jan 21
Technician arrived precisely on time, was friendly and completed his work efficiently.
18:36 12 Jan 21
Eric Sippin called me personally and took care of the issue in a professional manner and helped us in installing thermostats and damper which improved our heating.
22:10 11 Jan 21
They added a mobile oil tank monitoring system. They told me who was coming (Mike Beers) and emailed me his photo, so I had comfort letting him into my home. He explained things about my system in my new home. Mike was knowledgeable and professional and explained several things I didn’t know about my heating system. He also offered to look at the Propane tank and made recommendations for someone in his company to come and look at it and I would definitely consider using them for my generator.
21:50 11 Jan 21
Great service and fantastic friendly workers
20:09 11 Jan 21
For some reason the house heat soars over 80 degrees. This is the second trip to regulate the heat system. The current tech found a damper that was in need of repair however the heat continues. I have to manually turn off the thermostat to reduce the heat flow. We have to shut off system at night making the morning most uncomportable. I am deeply concerned that no one has been able to diagnose the problem. Do I need a new therostat?
18:14 10 Jan 21
I have been a longstanding customer of Sippin Energy - perhaps 40+ years. Perfection is an understatement. Just last weekend they installed ductless a/c. In one day. Complete clean-up, I couldn't even tell there were workers in and around my home. It looks great, the workers were very professional. I was very nervous about how the install would look in my 250 yr old home. I should not have worried. The install location couldn't have been chosen better. it is as unobtrusive as can possibly be. I strongly recommend this excellent and family run firm. Now in their 4th generation!!!
16:33 10 Jan 21
21:05 08 Jan 21
Sippin recently installed a full house generator. We are very satisfied with their service. They are very professional and adhere to all COVID guidelines. Excellent work!
00:30 08 Jan 21
Chris Page was awesome very informative very friendly very professional I would recommend him always!
21:48 07 Jan 21
January 7, 2021Justin from Sippin was just here to put antifreeze in our system and as always was just wonderful, professional, courteous and knowledgeable!! Out thanks to Justin and Sippin for always giving us such awesome service!!!Sippin guys were terrific as usual! Thank you!July 23, 2020Ed A. from Sippin was just here to service our AC unit and, as has always been the case with Sippin technicians, he did an exceptional job and was so professional, prepared and courteous (and wearing a mask and social distancing when needed). Thank you Ed and Sippin for being so awesome!!! We give you the highest number of stars to rate your excellence!!
20:44 07 Jan 21
Great heater service from Ed A today.
18:07 07 Jan 21
The service and install guys are great they always do a good job!
20:41 06 Jan 21
Sippin is great to work with! I would highly recommend them to install your AC system and as your Oil Company.
18:14 02 Jan 21
Excellent service, very quick arrival and identification of the issue
16:33 31 Dec 20
David did the requested maintenance in “no time flat.” I am VERY GLAD to be a Sippin customer.
Ernest Hutchinson IV
18:40 30 Dec 20
Very knowledgable and professional service. Prices are very competitive and they are always on time.
15:06 30 Dec 20
The representative was extremely courteous, professional and knowledgeable
05:11 30 Dec 20
We had our annual furnace and hot water heater service done on Wednesday. On Thursday we realized we did not have hot water. The hot water heater was not igniting and we had to continually reignite manually until service came in Saturday morning. As we were away for a few days. We didn’t realize we also had no heat until Sunday evening. Tech came and discovered the strainer was dirty and oil was not getting to the burner. Isn’t checking/cleaning the strainer part of the standard service? Very disappointing that we had to have three techs come!
22:55 28 Dec 20
Sippin is great I’ve been though a bunch of fuel oil companies in the area and these guys are far and away the best of the bunch Professional, fair price, courteous and neat. Highly recommended