High QualityUltraBio4®Heating Fuel, Propane & HVAC Since 1919
Sippin Energy Products provides the very best Bio-heating fuel, propane, and heating and cooling products in Southwestern Connecticut. Please take time to browse through our website and see why we have been exceeding expectations since 1919
Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars. This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!
Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly. If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.
I have oil contract with them and they service my furnace and water heater once a year. They do a good job of maintenance. If I have trouble with the heat or furnace, they dispatch a technician right away.
This company is fantastic - I wish I would have started doing business with them years ago Service is excellent They send you a picture of the repair person before he arrives so there's no question as to who you are letting into your house - this should be a standard practice for all service companies
The service technician was very pleasant and professional. I still don't know how the in-tank monitor that was installed works. I do not want to login into an app to do this what is the alternative? Please advise.
Today, my a/c system, installed by Sippin last summer, had it's first spring "start up" and annual tune up. They very kindly moved up my scheduled appointment by a week for my comfort and convenience, as the weather has turned very warm and I had concerns starting it for the first spring since it was installed because there were a lot of leaves that had blown into the outside unit. The tech was friendly, knowledgeable, patient in answering all of my questions - professional in every way! I highly recommend this company. I also use Sippin for my home heating oil, and have a service contract with them to maintain my oil burner. I am VERY happy I choose Sippin!9/2022 update - I'm still very pleased with Sippin. Great company to work with!
About eight hours after our annual oil burner service we found fuel oil leaking around the oil burner. Very upset, we called the emergency number for Sippin. I technician was dispatched and arrived around 45 minutes later. He shut off the fuel at the tank and cleaned up the spilt fuel. It appeared the fuel was leaking from a crack in the line where it came out of the floor. The next morning we got a call at 7:00 am that a technician was on the way to replace the line. He arrived, replaced the line, and did some further cleaning.While disappointed with the line apparently being cracked, during the maintenance call, we're very happy with Sippin's timely response to the issue. In the end, it's better that the line is replaced, and one less thing to worry about.
Thank you to the staff at Sippin. We have been with you for over 25 years and that was a good choice on my family's part.Damon F came to our house for the annual servicing of our oil burner. e received several reminders of the appointment which was great. on the day of the appointment we received notification that Damon was on his way and his badge photo. Damon arrived promptly and was very polite and professional. A great experience. Thank you to Damon and all at Sippin
Neat, clean, and professional installation of new oil tanks. Thank you!Installed new propane tanks. Nice install!Sipping continues to provide excellent service! From the receptionist to the delivery and field techs they are a pleasure to work with!Needed to update the monitor on my propane tanks. Mark Beers was great! He scheduled his appointment to do the work around my schedule and notified me when he was on his way. Pleasure working with Mark as it is with all the people at Sippin!
Jon was excellent and methodical in his approach. He had our AC system up and running quickly. He explained what was needed. We were able to get a same day appointment on a Monday during a heat wave. Just an overall excellent experience.
Sippin customer service, repair manager and Brandon specifically are fantastic professionals. We are really impressed on their quick response, honesty, knowledge and productivity in repairing our heating and a/c system.We strongly recommend them; if you are looking for trustworthy and efficient work for your home, don’t look elsewhere. This is your team - ask for Brandon, he diagnosed our system issues in less than a minute !
Bryan arrived on time (20minutes into 4 hour window) and worked thoroughly to get the service done. The area around the furnace with clear and there was no indication of anyone doing any work in that area. He was friendly, polite and respectful. He called me less than 15 minutes after I called Sippin on a Satureday!!
Furnace not working. Got technician to come out same day and fixed the problem fairly quickly. Needed to familiarize himself with the system first, and then found and fixed the problem.A/C froze up on hot day and never shut off. Technician (Joe) came next day and checked. Technician (Adam) came and found bad wires in thermostat.
Fantastic service on all three service contracts. Our two technicians were professional and customer oriented. We signed up for the tank monitoring service. Technician walked us through the process without a glitch. Thank you very much, Sippin, from your happy customers of 21 years.Repaired our hot water water heater - efficient, prompt, wonderful service.Installed a new hot water heater-professional, efficient, courteous and knowledgeable.
Thank you Sippin Energy and Technician Caty S. Her inspection during scheduled maintenance discovered a potentially hazardous condition that would have likely been missed by someone less thorough and competent. The Sippin standard of excellence equals peace of mind.
An oil tank fuel level monitor was not working correctly. I scheduled a service visit. They sent a text message with tech's ID and photo 30 minutes prior to arrival, arrived with in the stipulated window and reconfigured the device. They met and exceeded my expectations.
Work completed on time; area clean and looks like untouched; arrived on time; contacted me with potential problem and told me if another issue would notify me of another - none. As always Sippin does fine work.
As usual, quick professional and Expert service grown to expect from Sippin. Would recommend any one in need of oil/HVAC services/Propane to go to Sippin. Brandon the engineer has been out to me on numerous occasions, is always Courteous and is interested in previous issues that may have arisen a great co.