High QualityUltraBio4®Heating Fuel, Propane & HVAC Since 1919
Sippin Energy Products provides the very best Bio-heating fuel, propane, and heating and cooling products in Southwestern Connecticut. Please take time to browse through our website and see why we have been exceeding expectations since 1919
Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars. This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!
Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly. If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.
service was prompt, efficient and through. as always, very satisfied with the customer service from the front desk to the people who come to our home. Thank you! Stay safe.
21:53 02 Dec 21
This is the Second time that Brandon from Sippin has been out this time it was for an issue on the furnace. His Knowledge and Patience in dealing with and answering my Questions is excellent, superb service as usual and I know more now than I did yesterday. Keep it up Sippin
11:31 01 Dec 21
Sippin gave a window of 2-4pm for arrival time at my home and the technician arrived by 1:55! Very impressive and friendly service. This company has been great to me since becoming a customer several years ago.
23:18 30 Nov 21
The technicians were on time, solved the problem, and answered my questions clearly. Well done Sippen!
22:32 29 Nov 21
Brandon is really professional. Work was perfect.
19:12 29 Nov 21
Eric promised me we would have our HVAC running the way it was supposed to, he came through. Thanks Sippin!
18:27 29 Nov 21
Technicians performed annual burner service.Arrived on time, performed full service, explained process and condition of burner, left area clean.Great service
14:52 26 Nov 21
My furnace went off in the wee hours of this Sunday morning. I called and got prompt attention with Bill coming to save the day. He was incredibly knowledgeable about all my questions concerning my heating and cooling needs not to mention immediately diagnosing my problem and fixing it. He is an exemplary employee.
19:27 24 Nov 21
They came and had it figured out in minutes. I needed a new aquastat they installed it in minutes. Very professional, knew what they were doing.
00:44 23 Nov 21
Two of the most professional and courteous men I have ever met. Kudos. You're lucky to have them on the Sippin team! And we feel immense gratitude to your intelligent employee, Bill McNamara. And wow is he ever smart! I hope he continues to move up the Sippin ladder for all our sakes. Happy Holidays, Deb and Brian Henry
22:08 22 Nov 21
Some 10 years ago I had 2 other companies try to fix my boiler and they were both unsuccessful. One said that they could not keep coming to try and fix it (they did not get paid). I called Sippin Energy and the Sippin technician spent several hours there to find the problem and remained there through several thermostat calls for heat to ensure it was fixed. I switched my account to Sippin Energy and have never looked back or had another problem that was not immediately resolved. Thank you Sippins
17:40 19 Nov 21
Quick response and quick repair. Can't say enough positive things about Sippin. They never let us down
16:08 19 Nov 21
Arrived at the back end of the schedule window and got the service done quickly and efficiently. Addressed some issues that were created when the unit was installed last year. Technician was thoughtful and proactive about developing a solution and installing it on our system.
12:05 19 Nov 21
Sippin is a very well run HVAC and OIL company. They provide responsive great service which is how you keep long term customers.
01:54 18 Nov 21
He called and came on time. However, while he worked he must have touched some wires because every one of my machines went off e.g. my burglar alarm and the police came to check if I was OK.
15:49 17 Nov 21
I called Sippin with a problem. They were fast to get someone out on a service call in a snow storm no less. Problem was resolved quickly. Very happy with the results.
01:00 17 Nov 21
Tech came on time and was very professional. I advised of an issue I was having with furnace and he addressed the problem.
15:59 16 Nov 21
David came quickly when we needed him on a Sunday morning, took the time necessary to assess and fix the problem and then explained it to us just what he had done.
14:52 16 Nov 21
I called Sippin this AM because my basement was wet from the AC master system located there. They were able to schedule an appointment this afternoon. The technician identified the problem relatively quickly and fixed it right away. Great Service!!
21:11 15 Nov 21
Friendly, efficient, well informed technician Dave replaced our failed expansion tank which was causing water overflow in the middle of the night.
14:05 13 Nov 21
Technicians Frank and Jeff serviced my boiler. I am always pleased with the service I get from Sippin. For anyone who is looking for a full service company I would highly recommend them.
01:10 10 Nov 21
Sippin Energy delivers my oil, maintains the furnace and has kept everything in top shape along with a very curtious staff.
21:33 09 Nov 21
17:24 09 Nov 21
Truly one of the finest companies top to bottom that I've ever dealt with. 5 stars all the way.
02:33 09 Nov 21
They provided expert service with a friendly and professional manner.
17:29 08 Nov 21
Very helpful, easy to schedule my annual cleaning service.
22:24 06 Nov 21
Dave S. was prompt, courteous and quickly diagnosed and repaired a zone valve issue for us.
19:51 05 Nov 21
Dave and Jeff from Sippin Excavation services were great. Very professional, organized, and thorough. Did a great job!!!
17:55 05 Nov 21
Employee was very professional, kept me informed on maintenance needed and what was completed.
15:02 05 Nov 21
Super responsive, great communication from everyone at Sippin. We're happy to have them provide our energy needs
02:49 04 Nov 21
quick, explained the problem and how it was resolved
01:05 04 Nov 21
great service - came within hours of calling very courteous and quick
00:21 04 Nov 21
Annual oil burner maintenance. Technician was on time, very pleasant and checked out a leak I had on the hot water heater. Very professional.
19:51 02 Nov 21
The new furnace you installed this past Summer, struggles to heat the second floor zone. When heat was called by my original furnace you could feel a good flow of warm air coming from the second floor registers. With this system it's hard to detect. With the old system the second floor would heat up within 20 minutes or so. It takes hours for the new one. I've twice had your tech's out. The first one blamed it on the thermostat and replaced it (first with a simple thermostat although the one being replaced was programmable) the second tech got us a programmable stat. That second tech explained that this new furnace doesn't have as big a blower as the original for efficiency reasons. In short, I really am dissatisfied with this system._____________________________________________________________________Sippin Energy called me in response to my unhappy review. They got a very thorough skilled man to come out and spend a good deal of time on the problem. Sippin obviously wants happy customers. The furnace is now performing well. Thank you Eric Sippin..
19:35 02 Nov 21
The communication on arrival of appointment by email and text is very helpful. Brandon and his assistant diagnosed the issue and determined that Sippin had not installed the thermostat properly for heat and Rich who came out twice could not identify that this was the problem not a new part. Once they figured that out, they were able to solve the issue and give me heat again. The problem was solved and addressed in less than an hour. Thank you!
15:10 02 Nov 21
Ductless unit stopped generating heat. All fixed. Great job!
16:23 01 Nov 21
I have been with sipping for over 25 years that should speak for itself
14:19 31 Oct 21
Brandon C. did a great job. Very helpful and professional
20:23 29 Oct 21
Very professional, knowledgeable and patiently answered all of my questions. Highly recommend!
16:48 19 Oct 21
Brian did a great job putting in the fuel pump and maintenance on the furnace and water heater.
16:44 19 Oct 21
Knowledgeable, professional, friendly
13:43 18 Oct 21
The response time in scheduling the service was absolutely great.The service technician did a thorough inspection of the boiler, replaced the necessary parts and the heat is now ready for the winter.After completing the tune up and repair of the faulty parts, he gave me a complete explanation of what he did and what to do in the event of an issue; so far, it doesn't look like it will necessary.
11:53 16 Oct 21
The service technician was knowledgeable, personable and informative. He gets all 10 stars!
13:53 15 Oct 21
Bryan Vega did a great job and was respectful of my home. It was my annual service and I could not be home for it. I appreciated how respectful he was to my home.
18:07 14 Oct 21
The service technician was very polite and gave a detailed overview of the services they performed.
16:00 14 Oct 21
Needed a steam radiator moved to a new location. Sippin installed a new steam boiler for me several years back and did an outstanding job on the piping (which can be tricky on a steam system). They did not let me down this time. The job took less time than expected and the piping was perfect. Highly recommend!
19:14 13 Oct 21
Sippin Energy is top notch- we have used them for 9 years and they have exceeded any hopes we had for our oil service.
18:38 12 Oct 21
Technician came out within an hour of my No Heat call and did a great job of getting the heating system back online! Very professional and had some helpful tips to avoid future problems.
19:39 07 Oct 21
Very professional young man. Arrived on time, and was very friendly. Always a pleasure doing business with Sippin.
09:59 07 Oct 21
We have been using Sippin Energy for many years. Their service technicians are always on-time, polite and efficient.
13:18 05 Oct 21
I appreciate that Andrea knows me by name, gives good advice, and is patient and accomodating. I feel known at Sippin.
23:38 04 Oct 21
Everyone I deal with at Sippin is always very professional. I appreciate the fact that they take customer service and retention very seriously. I would highly recommend them and would never consider looking for an alternative energy company.
20:37 04 Oct 21
Sippin installed a Gremlin Tank Monitor so they can estimate my Heating Oil needs more accurately. With today's supplemental heating sources, it is very difficult to estimate your needs based on outside temperatures and historic usage. This thing is a game-changer, I suggest every customer install one. Sippin rocks !