5-Star Fuel Delivery & HVAC Technical Service, 24/7/365

Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars.  This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!

Need proof? Check out some recent comments below, or visit our Review Page HERE 

Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly.  If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.  

Abraheim was coureous and efficent and did a good job.
Called and fixed a billing issue immediately with Jessica and she issued me a discount. Great experience!
Professional-efficient-knowledgeable---
Would highly recommend
Knows his stuff
Response from the owner:Thank you, Bill. We greatly appreciate your positive review!
Amazing service received from Erin. She went above and beyond to make sure we had the best price for our propane yearly contract. Fast efficient and truly the best. Highly recommend Sippin! We cannot be happier with the services provided in these last couple years.
Luis and his partner were very knowledgeable, they explained everything to me.
An oil tank fuel level monitor was not working correctly. I scheduled a service visit. They sent a text message with tech's ID and photo 30 minutes prior to arrival, arrived with in the stipulated window and reconfigured the device. They met and exceeded my expectations.
Response from the owner:James,

Thank you for taking the time to write this review. We are very fortunate to have gotten to a point where we amassed such an amazing team of talented technicians. There's nothing better for us than to hear that from our customers! We are very grateful that you have chosen Sippin Energy Products for your energy needs, and feel free to let us know any time we may be of service to you.

Warm regards,

Eric Sippin
Efficient and friendly
On the coldest day of the year, our boiler malfunctioned. Sippin had a technician on the scene in less than an hour to make repairs. Adam S. was very knowledgeable and provided plenty of information of what we could expect going forward with a future part needing to be ordered/repaired. We are very satisfied with the service we are receiving in our first year using Sippin Energy
Whenever there is any kind of issue, Sippin is always quick to respond and resolve it!
Response from the owner:Thank You, Roger! We will always be there quick when you need our services!
Best,
Eric Sippin
Brandon located the problem and fixed it ! personable, knowledgeable, professional
The two technicians, one on his first day with Sippin, did an excellent job on replacing the drain valve on our boiler. Highly recommend Sippin for the great job as our supplier of fuel oil but also for their excellent service.
Daron and his coworker arrived shortly after my call to Sippin Energy Products. My propane furnace had shut down and the temperature was going down to 5° that evening.
They were very friendly and professional. They quickly diagnosed the issue and my heat was back on!
I have had nothing but positive experiences since I started using Sippin Energy Products 4 years ago for propane delivery and the installation of a 22K Generac generator. I would recommend this company to anyone!
Adam and his crew went above and beyond to replace our ancient oil boiler with a high efficiency propane unit. Tremendous experience.
Excellent service and extremely knowledgable. Friendly and very neat.
Brian Adams was a delightful young man. He answered all of my questions and explained things to me thoroughly for a better understanding on my part. Excellent work ethic and incredibly upbeat for someone who's been out in the cold all day and still has more calls to complete. Sippin is lucky to have him and I'm so thankful I have Sippin!
Quick efficient service! Got our system fixed in short order!
Convenient and professional annual system tune up.
Everyone at Sippin is kind, friendly and knowledgeable. We had an issue with delivery and the dispatch manager came out to ensure we did not run out of oil. We’ve needed technicians to come out after hours on weekends and have always been very happy with the results. Great company!
The Sippin Energy service on our heating system and hot water heater were prompt, efficient and courteous.
Response from the owner:Martin,

Thank you for rating our company. Our propane team is hard working! We are glad we got the job done safe and efficiently and to have you as our customer.

Warm regards,

Eric L. Sippin
Sippin service folks are the best!!
We have been with Sippin for over two years and we are very happy with their service! Always friendly and great services.
Professional, responsive, effective and always courteous.
Replaced bad furnace condensate pump and drain lines.
Sippin installed a new heating system for me. They were on time, professional, and finished in the time frame they had stated. Joe allowed me to borrow a couple of heaters which I very much appreciated. Whole process was really smooth, and commu nication was prompt. Really enjoying heat and hot water!!
Abrahim from Sippin Service was outstanding. He came out at 1:00 AM on a freezing night to fix a heating zone valve on my boiler, and I couldn’t be more grateful. He was extremely professional, knowledgeable, and worked very quickly. He diagnosed the issue right away and had the heat back on in no time. Truly excellent service, especially given the late hour and weather. Highly recommend Ibrahim and Sippin Service.
great service in replacing our hot water system.
sipping was prompt in quoting and then installing the new system.
brandon put in long hours to get us up and running.
Dan A was professional, came with in 1 hour and got things running smoothly. Very satisfied
Very friendly and very helpful!
Thank you!
Aaron was great - diagnosed the problem and took appropriate action
Response from the owner:Thank you Les!
Service was same day for a refill and a service call after heat went out. Thanks, team! The oil was in the tank before I even got home from work.
Very pleased with the service Austin provided.
Came quickly and resolved issue. The technician was polite and attempted to resolve problem as soon as possible. The problem ended up being snow covering the pipes outside the house. From a training perspective, I would recommend for problems like mine after major snow storm, that is first thing checked and the service would have cost only $300. He did work on the furnace approximately 2 hours before we collectively figured out it was drawing moisture and snow was likely cause. But I was thrilled someone came so quickly.
Adam was excellent! he was able to identify my problem and coordinate a repair that got everything back online! Thanks!!
Service was completed professionally and efficiently.
Response from the owner:Thank you, Jon!
Adam S. Did a great job getting our heat back on. Always appreciate the guys who are out on heat calls at night in extremely cold weather with snow on the ground.
Erin was well informed and very helpful regarding future purchase oil contracts.
Response from the owner:Thank you, Douglas for your kind review.
My first floor furnace zone heating began to malfunction. The Sippin service technician arrived and quickly diagnosed the problem was the thermostat. The furnace is working propetly now and I am quite pleased with his work. I give the service technician Dan a five star rating. He was polite, cordial, and efficient.
Jeff reassured me that our propane level should be fine in the event of a power outage due to the snow storm ahead. He told me Sipping would be able to come our for a fill within a day or two and our level was sufficient. Due to Jeff's response, I was able to sleep well with no worries
Response from the owner:Thank you for this great review, Jill!
The Sippin team was very responsive and provided prompt service and immediate follow up on the outstanding items that needed repair
Response from the owner:Thanks Jeffrey!
Very quick and very professional
Response from the owner:Thank you, Brenda! We are pleased to see you recognizing Chris for his good work. we greatly appreciate your comments and for choosing us for your energy needs.

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