High QualityUltraBio4®Heating Fuel, Propane & HVAC Since 1919
Sippin Energy Products provides the very best Bio-heating fuel, propane, and heating and cooling products in Southwestern Connecticut. Please take time to browse through our website and see why we have been exceeding expectations since 1919
Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars. This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!
For $515, you should throw in a cheap air filter. I do not provide my own air filter when my car is being serviced.
17:40 19 Nov 19
Great customer service experience. Representative came right to the point, reviewed my account and gave me the best price possible, updated my account and I'm set for another year. Thank you!
13:53 19 Nov 19
Chris Page was awesome very informative very friendly very professional I would recommend him always!
22:54 18 Nov 19
Great service and on schedule.
22:05 18 Nov 19
The technician was very courteous and competent. He spent a significant amount of time doing the yearly service. He also explained what he was doing and why. Very good experience.
20:33 18 Nov 19
I have only been with Sipping for a few weeks, but their technicians and their staff have been very helpful with my propane needs. I specifically worked with Ryan who was respectful, knowledgeable, and was able to sell me on a service you offer without making me feel pressured to do so. He spent plenty of time explaining what options I had as well as helping me understand what would be best for the long term. Thanks to Ryan I will be sure to suggest Sippin to friends and family going forward and I look forward to working with Sippin going forward.
20:20 18 Nov 19
YOur service man, Chris Page is as good as they get. Thanks for such a quick response and for getting us going again.
19:03 18 Nov 19
Chris arrived on time, did his work in a timely fashion and left the work area neat. He was personable and explained what he thought about our furnace.
23:36 15 Nov 19
Hi Gary,I have been dealing with Maureen from customer service for some time now regarding my previous oil budget and service, replacement water heaters and just recently the conversion from oil to gas. We have been Sippin customers for over 10 plus years now and Maureen is an exceptional customer service person. I don’t live in CT so it is very challenging to have work done at my house in Shelton. I can call Maureen with any questions or to arrange for service. She has a caring approach and she is a true professional. Please accept my gratitude towards her and your service crew for their always speedy and efficient services. Excellent customer service really means a lot especially when dealing with issues from another state. Thank You,Eileen
21:12 15 Nov 19
Technician arrived as promised and looked into the problem as much as possible. He unscrewed the aquastat compartment to investigate but the cover did not get srewed back on and the screw was not left so the box is easily opened now but I would have liked it to be screwed closed as designed. Otherwise good and fast service.
14:46 14 Nov 19
I’ve been a customer of Sippin for 6yrs and I’ve been dealing with Andrea since day one. She is always pleasant, informative and super helpful. Andrea is the main reason I continue my business with Sippin I know I could probably save $$ if I shop around but Andrea makes it not worth the time to.
02:54 14 Nov 19
Jon did a great job on the repair - quick, efficient and clean !
21:42 13 Nov 19
Arrived on time and service completed in a timely manner. A 16 year customer.
20:34 13 Nov 19
Arrived right on time. Very professional. Good job. Left area spotless.
17:55 12 Nov 19
I have been using Sippin Energy for my Oil delivery and service for a few years now. They are always on time, reliable, and on call! A very frosty November Sunday morning I woke up to no heat. I called the emergency number and within an hour a service person was here and the problem was fixed. I highly recommend Sippin Energy for your home.
17:44 10 Nov 19
professional and courteous service. Justin called before arriving which is helpful.
17:36 10 Nov 19
Excellent service.Very Professional and respectful.
03:11 09 Nov 19
fast response, fixed problem
02:15 09 Nov 19
Just had my new generator and propane tanks installed with Sippin. Frank and Brandon did such an amazing job. For a first time user of propane they went thru every aspect of the job with me. They were very knowledgeable about the equipment . I would definitely recommend Sippin for all your propane, oil, heating and ac equipment. They always deliver great service and professional technicians.
00:54 09 Nov 19
Great service and fast !!!!
22:03 08 Nov 19
Excellent customer service
18:41 08 Nov 19
Justin arrived in the designated time window and he proceeded with the annual furnace maintenance. He asked if I had any concerns which I did not. He is very professional, courteous and knowledgeable. He is a great tech.
21:49 07 Nov 19
Top notch service and communication from this company.
20:44 07 Nov 19
On time and did a fantastic job !
19:39 07 Nov 19
Your staff was knowledgeable and on time. Unfortunately, there was a problem with the first service (fan blower stayed on continuously). A second technician came out the next day and fixed the problem quickly which is appreciated.
19:16 07 Nov 19
Justin was professional, courteous and did an excellent job providing service on our furnace. I would highly recommend Justin and would ask for him the next time I need any work performed on our furnace.
18:13 07 Nov 19
Excellent customer service. Technicians are excellent and informative.
17:19 07 Nov 19
I requested an estimate for a boiler replacement. The estimate was prompt and very thorough. I ended up having Sippin do the installation. The crew did a great job - friendly, cleaned everything up and explained all that they did. Great customer service.
20:59 06 Nov 19
I had a small water leak on my furnace. Service representative arrived within the scheduled time slot. He was very courteous and straightforward. He replaced several parts on my furnace and solved the problem and provide some preventive maintenance. Good job!
04:21 06 Nov 19
Justin is a true professional . He is a dedicated worker....takes the time to explain his work and makes good suggestions , all to improve service...a personable gentleman!
00:19 06 Nov 19
Professional, honest, knowledgeable - great experience!
20:44 05 Nov 19
Great heater service from Ed A today.
19:02 05 Nov 19
Very happy with our Annual furnace tune up. Justin was extremely knowledgeable and efficient. Thank you!
17:56 05 Nov 19
Very Happy with the service call on the cleaning of our furnace
19:29 03 Nov 19
On time. Prompt. Efficient. Friendly & courteous. David is great.
14:14 03 Nov 19
LIghtning quick response, and fast efficient service.
16:05 02 Nov 19
Sippin was fast, friendly, and knowledgeable.
02:11 01 Nov 19
Service as always the best of the best.Excellent staff. Thank you.
14:54 31 Oct 19
Excellent customer service, thanks Andrea!
17:30 30 Oct 19
friendly, efficient, professional
11:22 29 Oct 19
Ed was great, we are having issues with our furnace and he was very helpful in explaining what was happening and how the new furnaces work now. Great service!
19:40 28 Oct 19
Dave arrived on time and immediately began working to solve the intermittent problem. He was polite, efficient and explained everything he was doing. He successfully resolved the issue.
20:20 24 Oct 19
Rich is the best at what he does!!! He seems to be the only one who knows how to make my furnace purr!
14:21 24 Oct 19
Up and running....Thanks again!
Olson Family Dental
13:28 24 Oct 19
Love Sippin energy and the Sippin family!
22:15 23 Oct 19
Easy to work with. Great pricing. Friendly customer service.
20:09 22 Oct 19
The technician was right on time. He was pleasant and efficient. The service was done quickly. I was very pleased with him.
21:00 21 Oct 19
Service representative communicated thoroughly and timely about arrival and expectations. Great service! Very professional!
03:11 21 Oct 19
Will W. was a very polite and knowledgeable service tech. He diagnosed and resolved our boiler issue in short order. I would be happy to have him respond to any issues in the future.
20:34 19 Oct 19
Brandon was great! found problem right away and fixed it, was in and out in 20 minutes. Thank you!!!
14:17 19 Oct 19
Dave was extremely helpful
13:39 19 Oct 19
I appreciate that Andrea knows me by name, gives good advice, and is patient and accomodating. I feel known at Sippin.
12:03 17 Oct 19
Having just moved into this house a few months ago we did our research and chose Sippin as our new oil heating company. We scheduled our annual checkup for today and technician Ed Adamowski was sent to our home this morning. He arrived on time and he answered all the questions that we had and performed the cleaning and check up on the furnace to the best of our knowledge. He was very professional, courteous, and respectful.prior to his arrival we received an email stating that he was on his way with a picture identification of who to expect. My only recommendation would be to please take a new picture of Mr Adamowski as the one that you sent does not do him any justice.Thank you.
23:59 15 Oct 19
The technician was on time, extremely nice, and clean and efficient. Thank you.
Dr Rick Rosen
17:20 15 Oct 19
Dave who came to install an updated monitor on my oil yank was on time, explained what he was about to do and answered all relevant questions. It was a productive informative interaction
15:49 15 Oct 19
Excellent Technician! Very friendly and competent!
02:17 13 Oct 19
Great tech. On time, efficient. Just a great job.
19:20 11 Oct 19
Most accommodating company from the bottom up to the top. The owner is there for all small to major problems. Very caring employees and especially the service technicians. We just had the yearly tune-up done and the service man was GREAT
21:09 09 Oct 19
The technician was prompt, efficient, polite and performed excellent work. Thank you.
15:05 09 Oct 19
I had Dave out on a service call and he was curious and very knowledgeable. Not only did he solve the item for the service call he helped me resolve another service item.
13:59 09 Oct 19
identified the issue quickly and fixed the leak likely due to imprper tightening of compression fitting as part of the installation process last week
17:22 08 Oct 19
Really excellent job from Sippin. They installed a brand new Peerless boiler, and stand-alone water heater at our home in the spring, and we've been having TStat issues recently. They came out today on a service call and did an excellent job working to figure out the reason why all 3 zones were doing their own thing (a Nest issue in the end, not Sippin's). On time, courteous, and generally nice guys and seemed to care about their jobs and take the time to explain all issues and how they were troubleshooting them. A+. Thanks!
21:27 07 Oct 19
Efficient, knowledgeable techs, excellent service
16:32 04 Oct 19
Tech showed up on time, did his work (despite our dogs barking), and completed everything. He's very polite and we're very satisfied.
13:45 04 Oct 19
Very professional and courteous
12:34 01 Oct 19
Dave from Sippin was able to quickly assess and rectify the issue
02:02 01 Oct 19
technician arrived as announced and went right to work and tuned up our boiler. So we are good to go. The technician was also really friendly.
15:59 30 Sep 19
On time and efficient
14:50 30 Sep 19
Serviceman was pleasant, quick and provided information alongthe way
17:32 28 Sep 19
Very professional. They checked everything after hooking up the propane - the last company didn't.Ridiculously late for the appointment to hook up the wifi on the tanks and the individual I spoke with (in dispatch) was very rude. I'm a brand new customer and my estimation of this company is dropping. They're making up for things. Had difficulty with the hot water and they were out here in no time. They've taken care of several issues - I'm very pleased! In the short time I've been with this company they've made some positive changes. I'm much happier than I was. I'm in the process of replacing my oil tank and they're making it a relatively easy path. Bill Mac is the best!
Jean Marie Wiesen
17:15 27 Sep 19
Great service call for annual cleaning and tune-up. Service tech was professional, knowledgeable and personable. I'm pleased.
00:49 26 Sep 19
Perfectly on-time, polite, thorough...Chris and Sippin are A+++
Mary Beth D
15:42 24 Sep 19
Always happy with my service. My technician Ed was timely and really nice. Thank you for years of awesome customer service. The office staff are always friendly and helpful Andrea has taken very good care of me. Rich was fast and courteous
18:29 23 Sep 19
The service and install guys are great they always do a good job!
04:11 22 Sep 19
Great technician in Dave - service, explanations, timeliness, thoroughness - all outperform. Thank you.
18:57 20 Sep 19
Dave Haug did an excellent job on all fronts. I have a new driveway, he drove and was very respectful of that which I greatly appreciate. He cleaned out my heating system and all is working beautifully. My biggest complaint with any company would be my home having foot prints from walking through after coming up from the basement. That does not happen when Sippin Technicians come into my home. They are very mindful of cleanliness! Thank you Dave H for being yet another fine example for Sippin!
14:18 19 Sep 19
Great service, thank you
13:20 19 Sep 19
The tech that came out was so friendly and nice and knew what needed to be done to get my furnace up and running. Would love for him to come back and do all my repairs when needed.
03:41 19 Sep 19
14:53 18 Sep 19
So many years ago I booked on with Sippin to get biofuel. Little did I know the bonus I got with a friendly, professional and helpful staff! Hands down, Sippin Energy surpasses all others in service and competence.
01:16 18 Sep 19
Sippin's has never let us down. Rain, sleet or snow Sippin's staff is always there for you. Great service tech's, great support, and a wonderful office staff too!
Ernest Hutchinson IV
19:56 17 Sep 19
I am enrolled in the Silver plan and highly recommend it. I noticed the smell of oil when running the fan on my central air unit. Upon further investigation I noticed oil was collecting at the bottom of the furnace. I contacted Sippin on Monday morning with my issue. They immediately responded with availability that afternoon. And sure enough they showed up and fixed the leak. Great service. No gimmicks. Fair price.
19:54 16 Sep 19
Fast, knowledgeable, very nice and solved our problem quickly.
15:36 16 Sep 19
Sippin was very responsive to my dilemma and Adam was very professional and efficient, Thank you very muchJoe Arconti
18:11 10 Sep 19
Chris Page was efficient, personable, professional and courteous. Sippin really sets a high bar with service.
16:51 07 Sep 19
Arrived on time and let me know when he was done.Very satisfied with the visit.
19:32 30 Aug 19
Very thorough and professional.
15:25 30 Aug 19
Courteous, polite, did what I asked, very satisfied.
21:19 28 Aug 19
Justin came to our house for the annual heating and air conditioning services. He was knowledgible and courteous.He also answered several questions I had.I was very satisfied with his professionalism.
21:07 26 Aug 19
Jessica was exceedingly helpful in responding to my furnace issue. And Will did a great job of figuring out the issue with my furnace. He got here shortly after I called and had things running again in just minutes. I'm so pleased with the service I received today. Kudos.
20:54 23 Aug 19
Had a malfunctioning AC (while on vacation). Called Sippin on Monday, they sent out a great and knowledgeable technician same day, fixed it in under an hour. Very happy with the service (and the AC). Rich then came out and did a tune up , apparently the tubes needed some cleaning. Prompt service and we seem to be back in business. Thanks
20:19 20 Aug 19
Came when promised. Appointment took the amount of time estimated. Very efficient and courteous.
20:44 19 Aug 19
did NOT solve problem of propane odor after 2nd service call (original 0n 7/10). told me propane tank was no good & needed to be replaced so shut off tank ,my kitchen stove, generator & gas dryer. u REALLY need to put survey questions in MY name & NOT my daughters'. thank you, maryann classey. FINALLY fixed by "trouble shooter" & no more odor. thanks
Mary Kate Classey
20:47 17 Aug 19
He called and came on time. However, while he worked he must have touched some wires because every one of my machines went off e.g. my burglar alarm and the police came to check if I was OK.
19:50 16 Aug 19
Justin did a great job. He was very professional and didn't complain about the fact that our furnace is a dinosaur!
19:25 16 Aug 19
Ed was very professional. Answered all my questions. Very knowledgable. Excellent work tuning up our boiler for another season.
17:02 16 Aug 19
Good company with great customer service!
Patrick Da Silva
21:33 14 Aug 19
Sippin delivered immediate emergency service and called us to discuss the issue since we couldn’t stay home to meet them.
13:31 13 Aug 19
Jon Kazmercyk came to do a routine servicing of the boiler. I explained that I didn’t know how anything worked and he patiently took the time to help me understand the functions of the equipment. He also labeled everything so if there was a problem I’d know what to do; All without being condescending. Well done and thank you.
13:35 10 Aug 19
Is definitely a great choice
Alejandro Motta Piche
15:06 07 Aug 19
Andrea Kase was an absolute pleasure and was extremely helpful. Employees like her keep me coming back every year. Appreciate all of your help as always!
Luke del Campo
13:48 06 Aug 19
Your serviceman today was a great guy and very friendly and professional. Thank you!
18:21 05 Aug 19
the service team arrived promptly and cleaned the furnace for the winter heating season. and they installed a new type of tank monitor which allows me to check on the tank volume remotely over my home's wifi signal. how fabulous is that?!
16:45 01 Aug 19
Fabulous service. Tech came right out and promptly fixed the problem.
19:49 31 Jul 19
Technicians arrived when they were supposed to and were courteous and friendly.
16:31 31 Jul 19
Sippin did a great job fixing my AC at a reasonable price, The symptoms that caused the failure were confusing and while they were advised by Carrier to replace the expensive compressor, they tried alternate less expensive solutions that worked for a week at a time before finally replacing the compressor. 3 different expert crews worked fast and did a good cleanup after. Very happy with their professionalism and prompt service
00:17 31 Jul 19
The technician notified me when enroute so that I could meet him at my house. He had been to my house before and knew the system. He was very quick, pleasant, neat and efficient.
22:53 29 Jul 19
Chris was very professional, clean and thorough on his service.Thank you
14:04 29 Jul 19
These guys replaced our 25 year old water heater and this new thing is a thing of beauty! Very professionally done!
23:46 25 Jul 19
Sippin does a fantastic job whether it's for sales or service. Their sales team was excellent when I purchased my new A/C and furnace system three years ago. The technicians who service those units annually are very professional and fix any issues then and there. Keep up the good work.
11:47 25 Jul 19
Called to report a leak @ 8:00 am and Sippin was at our house by 9:30 am. The problem was fixed quickly and was covered by our Gold Plan.
14:35 24 Jul 19
Great service Justin stayed on the problem until he got it working .... he changed units and got a proper reading ... and fully explained all issues.
20:13 23 Jul 19
20:01 23 Jul 19
At the very beginning of the hottest weekend imaginable, our AC went. Called Sippin and spoke with a woman who took our info and promised to have a technician call us. Five minutes later Brandon called. About a half hour later, Brandon arrived and within 30 minutes, our problem was fixed. Excellent customer service!
01:44 20 Jul 19
Called to make an appointment for a very simple central air conditioning yearly service after being referred to them by a friend. Was told on the phone that the service would cost $129.99 which I agreed to and sounded normal to me, after saying I wanted to book the appointment I was told that it was company policy to get a $350 deposit for a new customer in order to book an appointment and have a tech come out to my house and if the whole $350 was not used in parts and service I would be refunded the difference. I questioned it and was told that a manager authorized a $250 deposit and that would be as low as they’d go. I’ve never heard any profession to do such a thing and explained I’d be more than happy to pay for the service up front but I wasn’t going to pay over the cost of the service just in order to book the appointment to which I was told well that’s all I can offer you so I said I would take my business elsewhere. Not the way to bring in new customers, seems quite shady to me as you’re essentially giving them preauthorization to pay up to $350 whether you wanted to or not. They must be content with their current customer volume that they’re willing to let a new one go. I’d recommend passing this company and going with a different one if you’re a new customer.