5-Star Fuel Delivery & HVAC Technical Service, 24/7/365

Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars.  This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!

Need proof? Check out some recent comments below, or visit our Review Page HERE 

Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly.  If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.  

Based on 2213 reviews
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We have been using Sippin Energy for many years. Their service technicians are always on-time, polite and efficient.
Response from the owner: Thanks for your awesome review, John! We greatly appreciate your business!Best,Eric Sippin
I highly recommend this business to anyone. They have always been extremely courteous and efficient. My husband said that the gentleman who came out today was the best he has ever seen at being thorough. Thank you very much...
Response from the owner: Thank you for your patronage and continued support, we appreciate it
Excellent service. Wil is outstanding!
Response from the owner: Thank you, Richard! 😄
May 30, 2024Propane tanks and generator delivery/staging.Propane tanks and generator delivery/staging.Rory and Charlie arrived on time and went right to work. We indicated where we would like the tanks positioned and where the generator could be staged for the electrician and they completed the work quickly and professionally.June 6, 2024Exceeded my expectations.The major factor in dealing with Sippin is the experience and skill of their staff. We decided to have them install a whole house generator. This involved installing propane tanks, excavation to bury the propane supply line from the tanks to the generator. We also decided to run additional propane supply lines for a grill and future appliances. That meant lots of labor involved.I was extremely impressed with the professionalism and attention to detail of Sippin Energy Technician, Charles P. Charles takes great pride in what he does, his skill and his attention to detail is highly commendable. This type of dedication is old school. Being an old technical person, I know and recognize it. I have worked with highly flammable and highly toxic gases my entire 50-year career.Thank you, Charles, for making me feel much better about this expensive project and choosing Sippin Energy.June 6, 2024Exceeded my expectations.My wife and I decided to have a whole house generator system installed.We have had Sippin Energy as a home heating oil supplier for many years. They also replaced our old central air system when it finally died. We have maintenance programs on this by Sippin also.Their response to service issues has been great. The major factor in dealing with Sippin is the experience and skill of their staff. When you call them, someone answers and is pleasant, understanding, and helpful. I would recommend Sippin Energy for your home heating, cooling and backup generator needs. We have been very satisfied with their service.June 6, 2024I’d like to take this opportunity to acknowledge another talented Sippin Energy technician, Dave L.Dave was an essential member of the Sippin team that recently worked on my gas generator installation project. Dave was friendly, had a big smile and always a hello. We have been lucky to have competent people like Dave to work at our home. Extreme care was taken to prevent damage to trees and shrubs during the install also. Thank you, Dave.July 10, 2024Our propane Generac generator has been installed and final Oxford town inspection completed. It was a more involved project than I had imagined but with the expertise of the Sippin team it was completed without a problem. We had a slight power outage during a recent electrical storm and the generator started, supplied power and then turned off as it should have. I would like to thank Gary also as part of the Sippin team. Gary and the team completed this project for us and we are happy we went with Sippin.
Response from the owner: Peter, I wanted to thank you for taking time to write such a in depth and complementary Google review. All of our staff members receive copies of these, and they are without a doubt a driving factor in the continued pursuit of excellence. We consider it an honor to serve customers such as yourself.Again, thank you for your support and valued feedback, we appreciate it.Gary Sippin, President
Saved us from living in hell
I can't say enough good things about Sippin Energy Products. I recently purchased a home and signed-up for their Oil and Propane services. Each individual I spoke with to set up services was courteous, professional and and prompt with responses. I purchased a cape that was not air-conditioned and explored the possibility of installing a central system. The first contractor I contacted told me that a central system could not be done because of the configuration of the home. I contacted Sippin for their opinion and Joe figured out a way to get it done, and at a fair price. Dave and his team did a fabulous job with the installation and it works beautifully. I couldn't be happier.I'll close by saying I've also met with several members of the Sippin service team including Mark, Aaron and Jay, just to name a few, and all were fabulous to work with!
Sippen provided efficient and friendly service
Response from the owner: Hi Lois,Thank you for taking the time to rate our company! If there is anyway we can improve ourselves and get to 5-Stars, please let us know. Have a great rest of your summer!Best,Eric L. Sippin
I cannot say enough about the Sippin Team! Everyone is always so helpful and kind. Makes me want to learn HVAC just to work there! Ha!7/9/2024 - Another satisfied visit from Sippin!!
Response from the owner: Thank you, Tommy!
Excellent service & high level of the technician’s expertise
The service technician was very professional and fast.
Sippin Fuel has been our oil provider and our heating & air conditioning service for more than 30 years. They are very responsive and have given us professional service every time we’ve requested it.
Holvin the service tech who came out was very friendly, timely and explained the issue that caused our AC to stop working. Have used Sippin for propane delivery, but this was first time for a AC service call. Would recommend and definitely use again. Thank you.
Frank was excellent !Answered all of my questions.
Response from the owner: Thanks, Bill! That’s what we’re all about!
Excellent service.
Service could not have been better. My technician, Brandon, arrived within about an hour and resolved my issue very quickly. Brandon was very friendly and knowledgeable. Totally awesome.
Will W serviced our furnace and knew what he was doingHe deserves a 5 star review.
The Sippin technicians Adam and Luke arrived on time for the appointment to service the problem with the condenser on the AC system. Both were polite, friendly, and worked quickly and efficiently to deal with the gruesome remains of the squirrel who had been killed in the condenser . A job well done.
Recognized the issue right away and made a quick fix....thanks!
All the Sippin technicians are always very friendly and professional. They do a great job in a timely manner.
It was an amazing all around experience having Sippin install the propane tank for my generator.
Brandon was great fixed my AC unit in record time!!
They were on time and very professional. Alison Royle was so helpful with all my questions. She gave me detail and explanation with everything I had asked. It was wonderful speaking with her.
Split unit maintenance repair
Very good service!
Response from the owner: Rich,Thank you for your generous comments. Our technicians are the best there is. If there is any way you feel we can do things better and get to 5-stars, please feel free to let us know. We are always looking at ways to do things better, and I listen very closely to our customers to ensure we exceed all expectations. Have a great rest of your summer.Best,Eric L. Sippin
Switched propane over to Sipping - great guys, excellent service even fixed a small leak at our grill.
Response from the owner: Thanks for your feedback, always appreciated. Gary Sippin
Courteous professional.
Excellent service! Serviceman worked quickly & efficiently...couldn't ask for better service!
Professional-efficient-very knowledgeable---Would highly recommendHe did a great jobI hope to get him in the future if I need service.Your lucky to an employee like him!He knows what he's doing!
Response from the owner: Thank you, Bill. We greatly appreciate your positive review!
Very Professional and efficient.
always dependable quality service!
Response from the owner: Michael,Thanks! That's what we strive for every day.Best regards,Eric Sippin
Wil was fantastic, knew exactly what the problem was and fixed it, We are nice and warm in our home thanks to his expertise.
Great polite technician. Fast service.
Response from the owner: Kurt,Thank you for your review! Those are the exact qualities we are aiming for!Best,Eric Sippin
Frank & Louis came to do the annual air conditioning service and were great. Both were professional and courteous. Even though it was almost 90 degrees, they went above and beyond to clean the condenser so that it now looks new. Excellent customer service!
This is a great company that honors customer loyalty.
Aaron was amazing! On time, polite, professional and answered all my questions. Thank you!
Very knowledgable and professional service. Prices are very competitive and they are always on time.
Boiler would not stay on. Kept cutting off. Primed it twice but it cut off after 30 seconds. Had no hot water. Happened Saturday evening. Since it is summer and really didn't need the hot water as an emergency, I called Sunday to set up an appointment for Monday. Got a call Monday morning to set up a 4hr window. Got an email within 20 minutes saying tech was on his way (email included a picture and full description of who was coming). Brandon and Luke showed up within 15 minutes. They performed diagnostics, replaced the bad parts and were done within 45 minutes. Could not have asked for better response time nor the time it took to fix the problem. Both were very knowledgeable and took their time to make sure everything was working properly before they left. Great job all around.Jack B.
Response from the owner: Thanks for your feedback, we appreciate your support. Gary Sippin
Excellent service!
Great place to do business with.
Dan was very professional. I enjoyed working with him at our home.
Response from the owner: Arlene,Thank you for your comments. I am very happy to hear you had a good experience with our professional service technicians. That we are hard working, knowledgeable, and kind is everything our customers can expect from Sippin Energy Products. Have a great rest of your summer.Best,Eric L. Sippin
True professionals and on time! Thank you!
Great service…Brandon explained everything and put me at ease with my unexpected issue.
Very professional and knowledgeable.

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