High QualityUltraBio4®Heating Fuel, Propane & HVAC Since 1919
Sippin Energy Products provides the very best Bio-heating fuel, propane, and heating and cooling products in Southwestern Connecticut. Please take time to browse through our website and see why we have been exceeding expectations since 1919
Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars. This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!
Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly. If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.
We buy our fuel oil & propane from these guys, also service, maintenance, and installation. They've always been clear in their communication, prompt to respond, reliable in their service and schedules, consistently able to solve any tech problems, and generally a pleasure to work with.
I have been using Sippin for home delivery of oil & propane. The experience has been super with online account management as well as phone customer service. Rates are locked for the year. They communicate thru email and text prior and after delivery or service - they send all contact info of the technician or personnel. Very professional, caring of the property and honest consultations.
They added a mobile oil tank monitoring system. They told me who was coming (Mike Beers) and emailed me his photo, so I had comfort letting him into my home. He explained things about my system in my new home. Mike was knowledgeable and professional and explained several things I didn’t know about my heating system. He also offered to look at the Propane tank and made recommendations for someone in his company to come and look at it and I would definitely consider using them for my generator.
Sippin has been an awesome provider of both fuel products and equipment to us for over 10 years. We have both a System 2000 oil-burning boiler and a Navien propane boiler, both installed by Bill & Adam. The installation quality / worksmanship is second to none. They take pride in their work and it shows. Thank you for everything!
My second experience with Sippin:The technician Ai came to my home during the time alotted. Not only was he cordial and respectful, but also just a joy and pleasure to deal with. This company only hires the best and Ai is a reflection of that standard. He went above and beyond my "Gold Plan" and made sure my system was running as if it were in his own home. I really cant say enough good things about this company and all its employees. I can assure you that my family and I will be lifelong customers and refer you to anyone who asks.My first experience with Sippin:The technician and his apprentice showed up on time for my initial tune up and were extremely knowledgeable and helpful when it came to explaining the basics to us since this is our first home. Everything we have done with this company has been easy and we truly have no ties with anyone at this business, but they have treated us like we are family or something. Even if you find a cheaper rate with someone else, I highly recommend you go with Sippin because the customer service is worth a few more pennies a gallon. You wont regret it.
called from Florida as my Grandson was staying at the house for the winter. But we ran out of heating oil, He tried to restart the burner but no go,,he checked the oil tank it was empty.I call the Sippin number got answered right away..Told them we were out of oil? I am on auto delivery and auto pay what happened?? They said they would have service out ASAP. 20 minutes later service guy called he was on his way to the house. Sure enough we were out of oil he added oil got burner going put in for emergency oil delivery for the next morning. Next day delivery was made all good now. reason we ran out was normally. house empty during the winter heat turned down, this winter GRANDSON AT HOUSE USED MORE OIL THAN NORMAL. GREAT SERVICE FROM SIPPIN.
Good company. We have been customers for over seven years. Technician arrived promptly and was courteous. He discussed the service to be provided (installation of propane tank for our fireplace), tested for leaks, and showed the emergency shut-off valve etc. All in good order.
We discovered a substantial water leak and called Sippin for service. The technician diagnosed and repaired the defective parts promptly and efficiently. Having the Gold Plan covered the plumbing parts needed at no additional charge. As always the technicians were knowledgeable and professional.R. Convertito
Everyone I deal with at Sippin is always very professional. I appreciate the fact that they take customer service and retention very seriously. I would highly recommend them and would never consider looking for an alternative energy company.
Great service.The technician, Caty, arrived on time, was courteous and very professional.She was very thorough with the boiler/burner tune up and did not rush through the service.I had explained a problem we were having recently with a noise during the burner startup and fuel ignition. She performed a thorough cleaning of the oil burner system and made the necessary adjustments so this problem should now be rectified.Highly knowledgeable and thorough.Professional service personnel like Caty is one of the reasons I like Sippin Energy.
Have been customer for many well over 25 years and we are very happy with the service they provide. We have had new forced air furnace installed, oil tank replaced, AC unit installed, yearly clean and maintenance etc. P.S. also love that they are family owned and operated
We've been with Sippin sine 2010 and have had Techs out multiple times over the years all hours. They have always been professional and very respectful. We've always had positive experiences when calling the office as well.
Knowledgeable technicians, hard workers, and one man in particular has always offered helpful information and follow-up. When our new boiler (steam heating system) was installed, the work day began at 8 on a bitterly cold day, in a very cold basement, and while "team members" changed as the phases of the work continued, a lead technician was always there. The last person left at 7:30 pm. (I don't think they even stopped for lunch.) The service people we've had always seem committed to work they are doing, and take pride in doing a good job.
I have a service contract and automatic fuel delivery and for the third year in a row I ran out of fuel and had no heat during a cold spell. While the service to deliver oil and to get the burner working was excellent I should never be in a situation where I have no heat. It is just a matter of scheduling. The company has all the records and could make better use of them. And no, I don't want a computerized meter on my tank where the oil can be monitored remotely.
Jon K came this afternoon for the annual maintenance on the oil furnace and the hot water heater. Jon K is absolutely fabulous and is extremely experienced in this work. I trust Jon completely. I also appreciate how he is patient in answering my many questions. I strongly suggest that Sippin keep Jon happy, so that he stays at Sippin for many years to come!
Bill Hotchkiss and his team did an amazing job from start to finish replacing our oil tank.From the pre-planning process through the installation phase, Bill and his team were informative, helpful, safe, and clean.I would strongly recommend Sippin for all of your home energy and equipment needs.