High QualityUltraBio4®Heating Fuel, Propane & HVAC Since 1919
Sippin Energy Products provides the very best Bio-heating fuel, propane, and heating and cooling products in Southwestern Connecticut. Please take time to browse through our website and see why we have been exceeding expectations since 1919
Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars. This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!
Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly. If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.
Sippin customer service, repair manager and Brandon specifically are fantastic professionals. We are really impressed on their quick response, honesty, knowledge and productivity in repairing our heating and a/c system.We strongly recommend them; if you are looking for trustworthy and efficient work for your home, don’t look elsewhere. This is your team - ask for Brandon, he diagnosed our system issues in less than a minute !
Bryan arrived on time (20minutes into 4 hour window) and worked thoroughly to get the service done. The area around the furnace with clear and there was no indication of anyone doing any work in that area. He was friendly, polite and respectful. He called me less than 15 minutes after I called Sippin on a Satureday!!
Furnace not working. Got technician to come out same day and fixed the problem fairly quickly. Needed to familiarize himself with the system first, and then found and fixed the problem.A/C froze up on hot day and never shut off. Technician (Joe) came next day and checked. Technician (Adam) came and found bad wires in thermostat.
Fantastic service on all three service contracts. Our two technicians were professional and customer oriented. We signed up for the tank monitoring service. Technician walked us through the process without a glitch. Thank you very much, Sippin, from your happy customers of 21 years.Repaired our hot water water heater - efficient, prompt, wonderful service.Installed a new hot water heater-professional, efficient, courteous and knowledgeable.
Thank you Sippin Energy and Technician Caty S. Her inspection during scheduled maintenance discovered a potentially hazardous condition that would have likely been missed by someone less thorough and competent. The Sippin standard of excellence equals peace of mind.
An oil tank fuel level monitor was not working correctly. I scheduled a service visit. They sent a text message with tech's ID and photo 30 minutes prior to arrival, arrived with in the stipulated window and reconfigured the device. They met and exceeded my expectations.
Work completed on time; area clean and looks like untouched; arrived on time; contacted me with potential problem and told me if another issue would notify me of another - none. As always Sippin does fine work.
As usual, quick professional and Expert service grown to expect from Sippin. Would recommend any one in need of oil/HVAC services/Propane to go to Sippin. Brandon the engineer has been out to me on numerous occasions, is always Courteous and is interested in previous issues that may have arisen a great co.
I have been using Sippin for home delivery of oil & propane. The experience has been super with online account management as well as phone customer service. Rates are locked for the year. They communicate thru email and text prior and after delivery or service - they send all contact info of the technician or personnel. Very professional, caring of the property and honest consultations.
Great service.The technician, Caty, arrived on time, was courteous and very professional.She was very thorough with the boiler/burner tune up and did not rush through the service.I had explained a problem we were having recently with a noise during the burner startup and fuel ignition. She performed a thorough cleaning of the oil burner system and made the necessary adjustments so this problem should now be rectified.Highly knowledgeable and thorough.Professional service personnel like Caty is one of the reasons I like Sippin Energy.
When I initially called for info the rep was very knowledgeable and helpful. Pricing was very competitive and incentives for service plans made it worthwhile. The team showed up on time and explained details of the service contract. Overall a good experience!
Spoke with Justin at 8AM and he gave me a couple of things to try. I told him i would call back if i needed help. He actually called me back in the afternoon to ensure i was okay and stopped by to confirm. Fantastic customer service.
We buy our fuel oil & propane from these guys, also service, maintenance, and installation. They've always been clear in their communication, prompt to respond, reliable in their service and schedules, consistently able to solve any tech problems, and generally a pleasure to work with.
They added a mobile oil tank monitoring system. They told me who was coming (Mike Beers) and emailed me his photo, so I had comfort letting him into my home. He explained things about my system in my new home. Mike was knowledgeable and professional and explained several things I didn’t know about my heating system. He also offered to look at the Propane tank and made recommendations for someone in his company to come and look at it and I would definitely consider using them for my generator.
Sippin has been an awesome provider of both fuel products and equipment to us for over 10 years. We have both a System 2000 oil-burning boiler and a Navien propane boiler, both installed by Bill & Adam. The installation quality / worksmanship is second to none. They take pride in their work and it shows. Thank you for everything!