1-800-994-FUEL


5-Star Fuel Delivery & HVAC Technical Service, 24/7/365

Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars.  This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!

Need proof? Check out some recent comments below, or visit our Review Page HERE 

Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly.  If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.  

Excellent
4.9
Based on 2386 reviews
review us on
Oil burner and water were checked thoroughly. Staff were friendly and professional.
Response from the owner: Thanks for this very nice review, Maria!
I honestly cannot imagine better service than Sippin! Bill MacNamara is the best service professional I have ever worked with...truly outstanding
Sippin always shows up and on time. They fix the issue and are very professional. Thanks!
When I called Sippin on Monday morning, they said the technician should be there at 12pm. He came at 3.40pm and left at 4pm. We had a water leak and I was hoping it would be fixed on that day. I called the Sipping again around 2pm to mention that this job requires attention and I was worried that if the technician will come later, he will not be able to fix anything.I heard service manager was saying that the technician needs to come back on the following day and it will be considered a second job. I disagree if I need to pay for February 17th visit for full hour. In addition, when the Sippin installed the bearing assembly (in 2022) on the pump where the leak is now, they put not the exact bolts on all the sides. I showed that to the technician pointing to other three pumps where the bolts are the same. On that pump now there is a corrosion due most likely to the leaking. All the bolts have to be the same size so then they tight well the assembly and prevent from leaking. I hope today's visit will fix the problem.
Dan, the Sippin service technician, provided outstanding service. He was very knowledgeable, thorough and professional. He took the time to fully explain everything he found and the reasons for any repairs that had to be made. Very customer oriented.
Sippin Energy provided excellent service installing our new furnace! Their team was detailed, customer-oriented, and professional. They patiently explained our options, ensured a smooth installation, and meticulously checked everything. We're thrilled with the results and highly recommend them!
Great job! Really knowledgeable people fixed problem
Always great customer service.
Very professional, organized and cleaned up after themselves.
Competent service and friendly technicians.
John came to fix the boiler, he was extremely knowledgeable fixed the problem. Would highly recommend!
Dan and Mark were very professional. They were fast efficient and clean.
Excellent service and responsiveness.
Professional service at it's finest!
I recently had my hot water heater replaced and installed by Sippin Energy, and I couldn’t be more impressed. The team was professional, efficient, and left everything spotless after the job was done. Highly recommend their services for anyone in need of reliable and top-notch plumbing work. Thanks to everyone at Sippin Energy for such a great experience!
John was on time and he did a great job and he was very informative in his telling me what he did and what he found. He was very though in his explanation. John is someone that the company should try to keep.
Record time coming to my home to find out why my furnace was not licking on. Thank you!!
Response from the owner: Thanks for your great review, Stephanie!
Your service people were on time and completed the work efficiently and to my satisfaction. Answered all my questions and cleaned up prior to leaving. Very satisfied with this experience.
John was on time, did a good job, explained what he had done and the condition of the filters and injection nozzle he replaced.
Very professional and friendly!
He got my hot water heater repaired and running in less than 10 minutes!
Response from the owner: Thank you, Mary! Always happy to help!~Eric Sippin
I am so happy to be taking this survey! Abraham came after 11pm to fix my boiler. It was freezing out and snowing and he was a prince! He fixed it - no problem, and was such a gentleman! I am PHONING Sippin to rave about him. What great people you have at your company! Thank you!
Techs was thorough and polite. They did a very good job.They made sure rugs were done in the house and did a very neat and professional job. I am am very pleased.
Amazing customer service. Installers were prompt, kind, and thorough. Very happy to have made the switch to Sippin
Sippin has been providing top notch service to our family for well over 25 years- anytime we have had an issue, which of course is usually in the middle of the night on the coldest night- they come to our rescue- in a timely matter! Courteous, reliable, and experts in their field. I recommend Sippin to anyone looking for their expectations to be exceeded!
Response from the owner: Rose, Thank you for your kind words, we really appreciate the support you have given us over the last 2 decades. We will do everything we can to continue to merit your confidence. Gary Sippin
John was super polite and very knowledgable. He left us with peace of mind that we are safe and sound. Great service!
Great service.Courteous, timely, and got the problem fixed.
I woke up in the morning and the place was cold (66 digress with the thermostat set at 72. Called service number and the technician called back immediately. He explained how to correct the malfunction. Great experience
Excellent service call.
My second experience with Sippin:The technician Ai came to my home during the time alotted. Not only was he cordial and respectful, but also just a joy and pleasure to deal with. This company only hires the best and Ai is a reflection of that standard. He went above and beyond my "Gold Plan" and made sure my system was running as if it were in his own home. I really cant say enough good things about this company and all its employees. I can assure you that my family and I will be lifelong customers and refer you to anyone who asks.My first experience with Sippin:The technician and his apprentice showed up on time for my initial tune up and were extremely knowledgeable and helpful when it came to explaining the basics to us since this is our first home. Everything we have done with this company has been easy and we truly have no ties with anyone at this business, but they have treated us like we are family or something. Even if you find a cheaper rate with someone else, I highly recommend you go with Sippin because the customer service is worth a few more pennies a gallon. You wont regret it.
Response from the owner: Ian,Thank you for this exceptional review and especially for your kind words for our skilled technician, Ai Nguyen. We can not express how happy this makes us and we are incredibly fortunate to have such a customer! I'll be passing this along to Ai and the rest of our staff. Thank you again.Kind regards,Eric L. Sippin
Abe was great! He knew all the equipment and was efficient, neat and helpful. A typically good visit from Sippin!
As always Sippin did a fantastic job.
Great Professional Service
Response from the owner: Thank you, William!Best,Eric Sippin
Prompt, polite, efficient.
Technician was great, early and quick. I recommend these guys all the time
Great service. The service technician was prompt, courteous and knowledgeable.
Response from the owner: Thank you Nick! We appreciate your review!Best,Eric Sippin
Brandon was very professional, knowledgeable and pleasant. He answered all my questions.
Timely, polite and efficient.
Abraham on New Year’s Eve arrived right as scheduled and went right to work. He inspected areas of the furnace, the oil tank the piping, etc. he has also talked to me about my water heater and options for new ones hopefully long long long in the future. I was satisfied with his Observations and diagnosis.
Response from the owner: Hi Daniel,I've been going through some reviews today and noticed I haven't responded to your excellent one! I just wanted to express my thanks for mentioning that Bryan performed great work for you, and how important your positive comments are to us. Leaving a work area better than we found it is something we strive for, so this makes me very proud. We are happy to have Bryan working with us, and to have you as our loyal customer as well. Wishing you all the best for the remaining few weeks of summer.Eric L. Sippin
Technician was excellent. Very professional. Kept me informed of his activities. Customer service - Maureen and Andrea are helpful and professional. Brandon C was excellent. Explained work to be performed very well. Abe is an excellent technician.
Response from the owner: Thanks Charles!
Very polite and professional. Explained everything to me before and after he was done fixing my problem
The experience today having an exterior oil leak fixed exceeded my expectations. The technicians, Aaron and Lucas, fixed the issue as well as finding and resolving another issue with the boiler, all covered by our plan. They were professional as well as simply being nice people. Thank you!
Great service...terrific attitude....
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