1-800-994-FUEL


5-Star Fuel Delivery & HVAC Technical Service, 24/7/365

Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars.  This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!

Need proof? Check out some recent comments below, or visit our Review Page HERE 

Top Notch! I have had oil delivery for many years. Sippin has installed a new oil tank, furnace and entire air cond. system and everything has been first rate!
Donald Strait
Donald Strait
00:58 14 Jun 19
Techs are always friendly and do an excellent job with both heating and cooling. Service plan is well worth it, they are always easily accessible in case of an emergency.
Neil Riback
Neil Riback
14:42 12 Jun 19
Bryan called immediately upon receiving a relay of my emergency no heat call from Bill Kochiss on a Saturday evening because the answer service failed to relay my original call to the technician. Bryan was prompt, polite and quickly had my furnace up and running just before the start of a major snow storm. A big thank you to Bryan and Bill for the rapid rescue.Ed arrived promptly and took care of the noise problem within fifteen minutes. Impressive!Bill and Adam arrived promptly in the morning. Spent the entire day performing an installation. Took the time to explain how the equipment functions. Everything works as intended. A big thanks to Bill Kochiss for setting everything up and following up.
linda Schulman
linda Schulman
11:43 12 Jun 19
Our home’s original furnace needed to be replaced and Sippin scheduled the installation of a new one within less than 48 hours after they diagnosed the problem. The technicians were prompt and courteous. They communicated with me throughout the job and answered any questions I had. They finished the job in the time they anticipated. They used drop cloths and covered their shoes and left the work area clean.
Bridget Nossek
Bridget Nossek
17:42 05 Jun 19
the service team arrived promptly and cleaned the furnace for the winter heating season. and they installed a new type of tank monitor which allows me to check on the tank volume remotely over my home's wifi signal. how fabulous is that?!
Cheryl Groesbeck
Cheryl Groesbeck
23:29 14 May 19
Excellent service. Andrea took the time to make sure I was completely understanding of my new contract. Would recommend anyone to sippen.
Kevin Mello
Kevin Mello
20:11 14 May 19
So many years ago I booked on with Sippin to get biofuel. Little did I know the bonus I got with a friendly, professional and helpful staff! Hands down, Sippin Energy surpasses all others in service and competence.
Susan Rosengrant
Susan Rosengrant
11:29 09 May 19
Fantastic service on all three service contracts. Our two technicians were professional and customer oriented. We signed up for the tank monitoring service. Technician walked us through the process without a glitch. Thank you very much, Sippin, from your happy customers of 21 years.
Susan Manley
Susan Manley
00:56 26 Apr 19
The service men were very friendly and efficient. My only other comment was that I was scheduled for 8 to12 and was told I would get a call before they would arrive. The service arrived at 5 minutes to 12 but told me that they were scheduled for the afternoon and no mention of calling before
Henry Edmonds
Henry Edmonds
12:59 21 Apr 19
Very professional and friendly service technician performed the scheduled maintenance. Service window was identified as 10:00AM to 2:00PM. After waiting all morning, the technician was dispatched at 1:58PM and arrived a little after 2:00PM. Would be nice if they could give you a more specific time for the appointment.
Albert Stockalis
Albert Stockalis
12:04 06 Apr 19
Andrea Kase was the most professional and courteous service agent I have spoken to in a long time. She help me resolve an issue within minutes. This is why I love working with Sippin Energy, they have dedicated employees who care about the customers. Thank you Andrea!The last two days I had Sippin emergency service out to the house. On Saturday Will W. and on Sunday Bryan Vega both were extremely courteous, knowledgeable and quick to solve the problem. Thank you Will and Bryan for helping us out, thank you Sippin for hiring two great techs.
Joseph Donnarumma
Joseph Donnarumma
15:02 24 Mar 19
I am extremely happy with the service we receive from Sippin Fuel, we have been faithful customers for almost fifty years and will continue to be. The representatives and service people are great. I've been receiving help from Andrea Kase , she has been so nice to work with, helping me to understand everything we need to know about oil prices and contracts and ensuring that I receive the best information so that we can make the smartest decision for us. She is very patient and understanding.Thank you,Sharon Trudeau
Sharon Trudeau
Sharon Trudeau
13:39 22 Mar 19
Andrea Kase was the most professional and courteous service agent I have spoken to in a long time. She help me resolve an issue within minutes. This is why I love working with Sippin Energy, they have dedicated employees who care about the customers. Thank you Andrea!
Joseph Donnarumma
Joseph Donnarumma
12:42 12 Mar 19
Hi Gary,I have been dealing with Maureen from customer service for some time now regarding my previous oil budget and service, replacement water heaters and just recently the conversion from oil to gas. We have been Sippin customers for over 10 plus years now and Maureen is an exceptional customer service person. I don’t live in CT so it is very challenging to have work done at my house in Shelton. I can call Maureen with any questions or to arrange for service. She has a caring approach and she is a true professional. Please accept my gratitude towards her and your service crew for their always speedy and efficient services. Excellent customer service really means a lot especially when dealing with issues from another state. Thank You,Eileen
eileen barkstedt
eileen barkstedt
22:39 11 Mar 19
The technician and his apprentice showed up on time for my initial tune up and were extremely knowledgeable and helpful when it came to explaining the basics to us since this is our first home. Everything we have done with this company has been easy and we truly have no ties with anyone at this business, but they have treated us like we are family or something. Even if you find a cheaper rate with someone else, I highly recommend you go with Sippin because the customer service is worth a few more pennies a gallon. You wont regret it.
Ian Keyser
Ian Keyser
05:06 06 Mar 19
I have been a Sippin Energy customer for 15 years. Their service is great and they are super reliable. Whenever I've had heat or air conditioning issues, they are very responsive. Also, their service technicians are excellent.
Milton Pappas
Milton Pappas
02:22 05 Mar 19
The technician and his apprentice showed up on time for my initial tune up and were extremely knowledgeable and helpful when it came to explaining the basics to us since this is our first home. Everything we have done with this company has been easy and we truly have no ties with anyone at this business, but they have treated us like we are family or something. Even if you find a cheaper rate with someone else, I highly recommend you go with Sippin because the customer service is worth a few more pennies a gallon. You wont regret it.
Ian Keyser
Ian Keyser
15:42 28 Feb 19
I always have a positive experience when dealing with Sippin. I especially like the professionalism of the individuals who provide service. Not only do they do wonderful work (the installation of my gas boiler is actually beautiful) but the men are very good about communicating logically the answers to any questions that I may have.
Judy Rowley
Judy Rowley
12:51 23 Feb 19
Kudos to Chris P. (today) and Brandon C this February! Excellent service techs from Sippin. The topnotch service is my main reason to stick with Sippin for more than 20 years now.
Ed S
Ed S
22:40 21 Feb 19
Our furnace broke & within 24 hours we had a brand new furnace installed. Excellent customer service and knowledgeable staff. Ed was the service guy who came out first, very upfront & honest. Said he would have a salesman call to come see us the next day. Within 10 minutes Joe called & was at our house 7am the next morning. Dave & Brian had the new furnace in by 6pm the same day explaining everything as they worked. A+++
Stacey Maler
Stacey Maler
03:18 14 Feb 19
Our home’s original furnace needed to be replaced and Sippin scheduled the installation of a new one within less than 48 hours after they diagnosed the problem. The technicians were prompt and courteous. They communicated with me throughout the job and answered any questions I had. They finished the job in the time they anticipated. They used drop cloths and covered their shoes and left the work area clean.
Bridget Nossek
Bridget Nossek
22:21 07 Feb 19
Bryan called immediately upon receiving a relay of my emergency no heat call from Bill Kochiss on a Saturday evening because the answer service failed to relay my original call to the technician. Bryan was prompt, polite and quickly had my furnace up and running just before the start of a major snow storm. A big thank you to Bryan and Bill for the rapid rescue.Ed arrived promptly and took care of the noise problem within fifteen minutes. Impressive!
linda Schulman
linda Schulman
21:40 28 Jan 19
Andrea was extremely helpful and very knowledgeable in helping me choose a budget plan for next year. I’ve always have excellent experiences with everyone at Sippin, from the drivers to the customer service reps. I always recommend Sippin to everyone I know. Great family company to do business with!
Eileen Greene
Eileen Greene
18:46 22 Jan 19
Justin Dooley was fantastic. Although just a routine cleaning, it was a subfreezing day, he came in very cheerful and got the job finished. Sippin Energy has had many great reps over the years, Justin is up there with them.
Steve Vavrek
Steve Vavrek
21:30 21 Jan 19
Bryan called immediately upon receiving a relay of my emergency no heat call from Bill Kochiss on a Saturday evening because the answer service failed to relay my original call to the technician. Bryan was prompt, polite and quickly had my furnace up and running just before the start of a major snow storm. A big thank you to Bryan and Bill for the rapid rescue.
linda Schulman
linda Schulman
01:19 20 Jan 19
Incredibly impressed with the service I received today. I love the addition of the automated email/text service that lets you know the techs are on their way. This is particularly helpful to those customers, like me, who have pets that need to be secured. I had two techs today, who were incredibly friendly, thorough, and helpful. A+ service all around.
Wendy Cushing
Wendy Cushing
01:58 13 Jan 19
Adam came to our house responding to a call that we had no heat. Adam was knowledgeable, thorough, answered my questions and was courteous.I also appreciate that the service was so quick.
JOHN BERGER
JOHN BERGER
17:58 11 Jan 19
The best bunch of guys in their field. Always polite and informative regarding my equipment. Glad to have Sipping as my full service company.
Stacey Valentino
Stacey Valentino
23:16 04 Jan 19
Best emergency service in the business! Had no heat on Christmas morning, called them at 4AM...Brandon C. the technician was at my house by 5:15 AM and completed installation of a Tiger Loop by 6AM. Thank you Sippin and Brandon - fantastic customer service and expert tech!!
Frank Marini
Frank Marini
13:21 25 Dec 18
Andrea is the best for customer service. She treats every one like family. I have found Sippin products to be excellent. The service techs are knowledgeable and arrive as scheduled. I highly recommend this company.
Ellen Pack
Ellen Pack
00:58 12 Dec 18
The service technician did a thorough inspection of the boiler and found the root cause of the problem, replaced the necessary parts and the heat is now running great.After completing the tune up and repair of the faulty parts, he gave me a complete explanation of what he did and what to do in the event of an issue; so far, it doesn't look like it will necessary.
Francisco Mi
Francisco Mi
15:10 07 Dec 18
Sippin has upgraded my boiler system and installed propane in my house for cooking, as well as delivering oil and propane. Everyone I have dealt with has been customer focused and a pleasure to deal with. I feel I can rely on Sippin services
dg541954
dg541954
21:13 03 Dec 18
I have been a Sippin Energy customer for 15 years. Their service is great and they are super reliable. Whenever I've had heat or air conditioning issues, they are very responsive. Also, their service technicians are excellent.
Milton Pappas
Milton Pappas
16:56 30 Nov 18
Great service, the technician was very thorough in servicing the boiler. Even wiped the entire boiler casing and cover down. I would highly recommend Sippin Oil to all my friends
Joe Coletti
Joe Coletti
01:27 29 Nov 18
I've used sipping for 10+ years and there's a reason for that. The staff is amazing. The service people are great. And the oil is affordable.
Jason DeRosa
Jason DeRosa
18:45 14 Nov 18
Justin arrived in the designated time window and he proceeded with the annual furnace maintenance. He asked if I had any concerns which I did not. He is very professional, courteous and knowledgeable. He is a great tech.
joe muro
joe muro
23:04 13 Nov 18
Service has always been the key with Sippin and today's service was top notch as always.About 5 minutes from my call to Sippin Adam called back and checked in before he arrived... Maybe a total of 30 minutes from my first contact to Sippin he was here and ready to help. Keeping in mind this was Sunday morning.
Steven Borchardt
Steven Borchardt
17:34 11 Nov 18
We had an issue with our furnace that leaked water everywhere. Our tech David H was extremely knowledgable and professional. I felt very confident our issue was resolved. I have had Sippin for years and would never switch companies.
Russ Loudon
Russ Loudon
00:27 10 Nov 18
Sippin has been amazing and I’m so grateful to them. I signed up with them in October and got a very competitive oil rate and comprehensive service plan. Unfortunately, fairly quickly I started to experience no heat problems. Justin was the first to come out and he was very professional, knowledgeable, and thorough when diagnosing and troubleshooting the issue. He got it back up and running but did mention there was a major issue that unfortunately may mean I need a new boiler soon. Shortly later we experienced no heat again and we thought we needed a new system. Bill came out to give us some quotes, but mentioned that my boiler was fairly young and he felt I may have a new problem and to call their service to come diagnosis it. I followed his advice and Brian and Bill, also very professional and knowledgeable figured out what the issue was. Everyone has been so great and I’m apprexiative that no one ever tried to sell me or pressure me to just get a new system. They all exercised patience and were honest and transparent about my situation. I hope that I can avoid a new system for some time, but if not, I know who to turn to. Thank you everyone!
Ambar Picon
Ambar Picon
22:06 09 Nov 18
The technician was right on time. He was pleasant and efficient. The service was done quickly. I was very pleased with him.
Linda Levinson
Linda Levinson
22:27 08 Nov 18
Chris was extremely personable and professional. He explained a minor rattling sound I’ve been experiencing for a couple of seasons (just likely a loose J hook) and there was no need to worry. Put my mind at ease.Glad I found a great company.
Katherine Matika
Katherine Matika
21:29 26 Oct 18
Excellent service!! Called this morning re: no hot water and Rich came out this afternoon and fixed our problem!! He was awesome. We are new customers and are so happy we chose Sippin for our energy needs.
Morgan Curran
Morgan Curran
20:45 25 Oct 18
Unfortunately, they don’t build things the way they used to and all too often things break down. Sippin installed a HVAC in my home and I recently had a problem with it 1 month after I paid it off. Being a first responder, I rely on the peace of mind knowing that if there is a problem at my home while I am away responding to others emergencies, Sippin is one call away. The reps from Sippin were attentive, worked with me and repaired my system making me 100% whole! My thanks to the entire Sippin team including schedulers, the techs at my house and Guy from service who were all top notch!
Scott Bisson
Scott Bisson
00:21 15 Oct 18
The tech did a good job explaining what was wrong with the system and what needed to be done to fix it. I was not happy that he left the floor near the furnace covered with water, but overall I was happy with his work.
George/Rita Green
George/Rita Green
19:12 04 Oct 18
Adam, Bill and Jeff worked very hard and made the new boiler piping look so much better than what I had before. They fixed more than just installing the new boiler. My furnace room has never looked so good!
Rachel Croteau
Rachel Croteau
21:57 29 Sep 18
Brandon is very thorough and I feel very confident in his ability to determine any issues I may have with my system. He gave me detailed responses and offered explanations for why the issue would happen. I did not have to prompt him for more information. It was very refreshing to simply have a conversation about what he found.
Leslie Lamon
Leslie Lamon
19:02 18 Sep 18
the service team arrived promptly and cleaned the furnace for the winter heating season. and they installed a new type of tank monitor which allows me to check on the tank volume remotely over my home's wifi signal. how fabulous is that?!
Cheryl Groesbeck
Cheryl Groesbeck
02:23 18 Sep 18
Jon gave a call 20 minutes before he arrived. He was fast and efficient, and our issue was solved. The folks at Sippin Energy Systems are simple the best!
Jesse Trevino
Jesse Trevino
03:31 08 Sep 18
Brandon was very friendly and confident. He called ahead of time to say was on his way. Once here he appeared to quickly diagnose the AC problem. I was back up and running in very little time. Yet another great experience with Sippin. You obviously have very high standards for who you choose to employ
David Weitzman
David Weitzman
21:16 30 Aug 18
Great service! Diagnosed issue nd replaced motor with parts from his truck. Total time on site 15-20 minutes!! Thanks for the fast repair!
Donald Tanana
Donald Tanana
00:40 30 Aug 18
This the second time we have Brandon service our units. He is polite, punctual, profesional and knowledgeable. Thank you to Brandon and Sippin for providing great professional service
Diana Calderon
Diana Calderon
01:26 18 Aug 18
Very fast response to our AC being down. Bill diagnosed problem and repaired it quickly. Very nice young man and a credit to Sippon. Great tech!
William K
William K
15:16 13 Aug 18
After initial bumps I received great service and follow up. Eric took care of everything and all my concerns were addressed. Ended up as really satisfied customer. Good job guysKR
Kamil R
Kamil R
02:27 20 Jul 18
Incredibly impressed with the service I received today. I love the addition of the automated email/text service that lets you know the techs are on their way. This is particularly helpful to those customers, like me, who have pets that need to be secured. I had two techs today, who were incredibly friendly, thorough, and helpful. A+ service all around.
Wendy Cushing
Wendy Cushing
19:27 19 Jul 18
Bryan arrived on time (20minutes into 4 hour window) and worked thoroughly to get the service done. The area around the furnace with clear and there was no indication of anyone doing any work in that area. He was friendly, polite and respectful.
daniel pompa
daniel pompa
23:35 02 Jul 18
Professional and courteous. We recently had Sippin install a whole new system for us and couldn't be more pleased with the system. The installation was quick, the technicians we've dealt with have always been friendly, helpful and polite - answering questions patiently. We wouldn't hesitate to recommend their services to others.
David Gianetti
David Gianetti
13:24 20 Jun 18

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