1-800-994-FUEL


5-Star Fuel Delivery & HVAC Technical Service, 24/7/365

Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars.  This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!

Need proof? Check out some recent comments below, or visit our Review Page HERE 

Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly.  If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.  

Customer service is declining. I will not recommend this company going forward.
Lyn P
Lyn P
15:01 01 Jul 22
Furnace not working. Got technician to come out same day and fixed the problem fairly quickly. Needed to familiarize himself with the system first, and then found and fixed the problem.A/C froze up on hot day and never shut off. Technician (Joe) came next day and checked. Technician (Adam) came and found bad wires in thermostat.
Tony Coppola
Tony Coppola
00:43 01 Jul 22
Mr Sippin, Thank you for getting in touch with us, and for understanding , we will happily change this review in a positive one when this is fixed .
Cedric Durafour
Cedric Durafour
13:34 30 Jun 22
OK
Stephen Bennett
Stephen Bennett
19:05 28 Jun 22
Good prompt service as always
John DiNoto
John DiNoto
18:20 28 Jun 22
Fantastic service on all three service contracts. Our two technicians were professional and customer oriented. We signed up for the tank monitoring service. Technician walked us through the process without a glitch. Thank you very much, Sippin, from your happy customers of 21 years.Repaired our hot water water heater - efficient, prompt, wonderful service.Installed a new hot water heater-professional, efficient, courteous and knowledgeable.
Susan Manley
Susan Manley
18:07 28 Jun 22
Sippin has always been responsive and helpful. Jon was courteous and professional. He got a nearly impossible job done and I am very grateful!
Stephanie Oulton
Stephanie Oulton
14:07 27 Jun 22
Thank you Sippin Energy and Technician Caty S. Her inspection during scheduled maintenance discovered a potentially hazardous condition that would have likely been missed by someone less thorough and competent. The Sippin standard of excellence equals peace of mind.
Jim Bleidner
Jim Bleidner
17:48 24 Jun 22
Brian V was our tech. He did a fabulous job diagnosing and installing the part. Super happy with his work and everyone at Sippin is fantastic. Higly recommend!
Chris Orszulak
Chris Orszulak
19:04 23 Jun 22
An oil tank fuel level monitor was not working correctly. I scheduled a service visit. They sent a text message with tech's ID and photo 30 minutes prior to arrival, arrived with in the stipulated window and reconfigured the device. They met and exceeded my expectations.
James Loring
James Loring
03:30 22 Jun 22
Great service call for annual air conditioning can tune up. The service tech was professional, personable and knowledgeable. I'm pleased.
Gary Anderson
Gary Anderson
16:13 21 Jun 22
Work completed on time; area clean and looks like untouched; arrived on time; contacted me with potential problem and told me if another issue would notify me of another - none. As always Sippin does fine work.
Daniel Pompa
Daniel Pompa
13:00 17 Jun 22
great job
Carol Yanosy
Carol Yanosy
12:48 17 Jun 22
As usual, quick professional and Expert service grown to expect from Sippin. Would recommend any one in need of oil/HVAC services/Propane to go to Sippin. Brandon the engineer has been out to me on numerous occasions, is always Courteous and is interested in previous issues that may have arisen a great co.
Steve France
Steve France
20:28 15 Jun 22
Technician was polite and knowledgeable
Bob Nuzzi
Bob Nuzzi
15:40 14 Jun 22
Excellent service as always
Gary S
Gary S
20:31 13 Jun 22
Very professional. I am very pleased.
Wendy Garcia
Wendy Garcia
18:50 10 Jun 22
Jeff arrived right on time for annual a/c checkup. Confirmed what he was about to do. Very professional and efficient. Before leaving discussed the system status….good to go for another season.
Robert Doyle
Robert Doyle
19:44 09 Jun 22
Caty was knowledgeable, clean, thorough!
Amanda Fowski
Amanda Fowski
19:28 08 Jun 22
They are EXCELLENT!
Nicole Pierre
Nicole Pierre
13:43 08 Jun 22
Superb customer service - superior technical knowledge - you can always trust Sippin Energy Products.
ANDREW CUMMING
ANDREW CUMMING
19:46 06 Jun 22
I have been using Sippin for home delivery of oil & propane. The experience has been super with online account management as well as phone customer service. Rates are locked for the year. They communicate thru email and text prior and after delivery or service - they send all contact info of the technician or personnel. Very professional, caring of the property and honest consultations.
walid sallam
walid sallam
21:34 03 Jun 22
Great service.The technician, Caty, arrived on time, was courteous and very professional.She was very thorough with the boiler/burner tune up and did not rush through the service.I had explained a problem we were having recently with a noise during the burner startup and fuel ignition. She performed a thorough cleaning of the oil burner system and made the necessary adjustments so this problem should now be rectified.Highly knowledgeable and thorough.Professional service personnel like Caty is one of the reasons I like Sippin Energy.
Peter Dodson
Peter Dodson
23:51 02 Jun 22
Mark was very professional. He informed me about the oil tank, helped me link it to my phone, and answered all of my questions.
Gale Carter
Gale Carter
19:20 02 Jun 22
Excellent service.
Lynda Rockwell
Lynda Rockwell
20:44 01 Jun 22
Very nice individual and very efficient worker!
Carmen Mazza
Carmen Mazza
16:27 01 Jun 22
Technician was on time, helpful and professional.
Marlene Macauda
Marlene Macauda
12:40 01 Jun 22
When I initially called for info the rep was very knowledgeable and helpful. Pricing was very competitive and incentives for service plans made it worthwhile. The team showed up on time and explained details of the service contract. Overall a good experience!
Lois Dimperio
Lois Dimperio
00:58 01 Jun 22
Unit was not working. Came out twice second time diagnosed and changed the fuse
William Fales
William Fales
00:06 01 Jun 22
Sippin has always been responsive, professional and generally a pleasure to work with. I highly recommend them.
Federica Christopher
Federica Christopher
21:06 31 May 22
The app announced Caty was dispatched. She was very professional and did our yearly maintenance in a clean and efficient manner.
Trees Whitbeck
Trees Whitbeck
22:31 27 May 22
The technicians came and fixed the non-working A/C promptly. Thanks
Jin Lim
Jin Lim
20:02 27 May 22
Jon returned with the new dampers for our HVAC system. Explained the difference between the old one and new dampers/motors. As always, On-time, professional and knowledgeable.Thanks Jon!May 25, 2022
Walt Pirog
Walt Pirog
14:45 27 May 22
Excellent - Everyone was just so easy to work with and treated my home as they would their own.
Temp Account
Temp Account
23:45 26 May 22
Spoke with Justin at 8AM and he gave me a couple of things to try. I told him i would call back if i needed help. He actually called me back in the afternoon to ensure i was okay and stopped by to confirm. Fantastic customer service.
Skip Dugas
Skip Dugas
13:09 26 May 22
SIMPLY THE BEST!HONESTLY....
Andrew Reisini
Andrew Reisini
16:25 25 May 22
Techs were on time, courteous and kept me informed the entire time.
Keith Crosby
Keith Crosby
14:57 24 May 22
It is extremely difficult to reach any one in this company. Any number one calls ends up with Emergency Service. I was looking to talk to Accounting and I just could not reach them.
Next Gen
Next Gen
14:16 24 May 22
Excellent price, Superior service from sales to technicians, a 5 Star exprience for me. June Richardson, Norwalk, CT.
June Richardson
June Richardson
14:09 24 May 22
Extremely happy with Sippan.
Mary Roland
Mary Roland
21:45 20 May 22
Hot water heater repair. Have been withSippin Energy for years, I thank them for their professionalism, dependability, workmanship, customer service, and overall customer care.
Maryann Erickson
Maryann Erickson
16:39 20 May 22
Great service and always friendly! Thanks.
Terence P Beaty
Terence P Beaty
15:45 20 May 22
The Sippin team was very responsive and provided prompt service and immediate follow up on the outstanding items that needed repair
Jeffrey Kretz
Jeffrey Kretz
19:36 18 May 22
Excellent!
Kathy Daigle
Kathy Daigle
21:37 16 May 22
Talked me through resetting Navien boiler over the phone.
Kenneth Roggen
Kenneth Roggen
16:41 16 May 22
Bryan and his assistant Abe were great. Very professional and kind.
Mark Chapman
Mark Chapman
19:25 12 May 22
We appreciate the Sippin Energy company continuing to keep our AC system up and running and their courteous service.
Martin Burg
Martin Burg
11:42 12 May 22
Completely satisfied with service received from Sippin employee who was timely, polite, professional, informative and followed COVID precautions.
Catherine Radlinski
Catherine Radlinski
22:53 11 May 22
Technician did a great job including repairs
Robert Becker
Robert Becker
14:36 11 May 22
We buy our fuel oil & propane from these guys, also service, maintenance, and installation. They've always been clear in their communication, prompt to respond, reliable in their service and schedules, consistently able to solve any tech problems, and generally a pleasure to work with.
Dave Walker
Dave Walker
19:10 05 May 22
Came out at a moments notice. Quickly found and repaired the problem. A true professional.
Gary Andrasko
Gary Andrasko
00:16 30 Apr 22
Aaron was on time and very professional. He did a thorough job. I am very satisfied with the work done today.
Joe G.
Joe G.
19:19 22 Apr 22
I felt so confident that Dave knew what he was doing. He was terrific.
Maggi Heilweil
Maggi Heilweil
00:36 22 Apr 22
Excellent service.
Kim Theleen
Kim Theleen
15:50 21 Apr 22
They added a mobile oil tank monitoring system. They told me who was coming (Mike Beers) and emailed me his photo, so I had comfort letting him into my home. He explained things about my system in my new home. Mike was knowledgeable and professional and explained several things I didn’t know about my heating system. He also offered to look at the Propane tank and made recommendations for someone in his company to come and look at it and I would definitely consider using them for my generator.
Janet Isa
Janet Isa
18:56 20 Apr 22
Frank and Brandon just left and I feel heat!!!! Both were wonderful -very helpful, professional and friendly - a pleasure!
Couldn't ask for a better service. Ed took the time to answer all my questions, serviced my system pointed out what was wrong. Highly recommend.
Scott Roberts
Scott Roberts
21:40 18 Apr 22
Will did an excellent job cleaning and performing maintenance on our boiler.
Ray Gorman
Ray Gorman
21:20 18 Apr 22
Nice person, prompt, courteous and professional. He obviously was well trained and knew what he was doing.
James Husvar
James Husvar
20:45 14 Apr 22
On time. Efficient. Professional. Loved having a photo of the technician before hand.. Quick and efficient service for the broken condenser fan.
Barbara Rich
Barbara Rich
14:57 13 Apr 22
Staff was very helpful with a difficult and complex problem.We rate them highly.
Terri Dierkes
Terri Dierkes
19:52 10 Apr 22
Sippin has been an awesome provider of both fuel products and equipment to us for over 10 years. We have both a System 2000 oil-burning boiler and a Navien propane boiler, both installed by Bill & Adam. The installation quality / worksmanship is second to none. They take pride in their work and it shows. Thank you for everything!
Steven Doyle
Steven Doyle
16:45 07 Apr 22
Woke up to a valve leak on an icy morning. Sippin came within 4 hours, repaired it, and explained how to deal with it if it happened again.
Shelby Jackson
Shelby Jackson
15:32 07 Apr 22
Justin was very pleasant and knowledgeable & really tried to help me make the best decision about my problem. He’s supposed to be setting up a visitor call on Monday.
Sue Rhode
Sue Rhode
13:05 06 Apr 22
Quick response and quick repair. Can't say enough positive things about Sippin. They never let us down
Jill Previs
Jill Previs
19:13 04 Apr 22
Your serviceman Seth was a great guy .... very professional.I especially like the text and email messages too when they are ontheir way! Thank you for your quick service!
Michael Mallozzi
Michael Mallozzi
15:14 01 Apr 22
Excellent service and work.
Jacques Roy
Jacques Roy
16:59 31 Mar 22
My second experience with Sippin:The technician Ai came to my home during the time alotted. Not only was he cordial and respectful, but also just a joy and pleasure to deal with. This company only hires the best and Ai is a reflection of that standard. He went above and beyond my "Gold Plan" and made sure my system was running as if it were in his own home. I really cant say enough good things about this company and all its employees. I can assure you that my family and I will be lifelong customers and refer you to anyone who asks.My first experience with Sippin:The technician and his apprentice showed up on time for my initial tune up and were extremely knowledgeable and helpful when it came to explaining the basics to us since this is our first home. Everything we have done with this company has been easy and we truly have no ties with anyone at this business, but they have treated us like we are family or something. Even if you find a cheaper rate with someone else, I highly recommend you go with Sippin because the customer service is worth a few more pennies a gallon. You wont regret it.
Ian W. Keyser
Ian W. Keyser
15:58 31 Mar 22
Efficient and prompt. Knowledgeable and helpful employees.
Tim Johnson
Tim Johnson
15:02 31 Mar 22
Woke up this morning without heat, technician came within an hour and had my furnace up and running quickly.
jppianoguy
jppianoguy
13:58 31 Mar 22
I find that every time I bring Sippin in for something they are courteous, professional and efficient. I've had emergencies where they got me up and running in no time. So, so far so good.
David Weinstock
David Weinstock
16:28 29 Mar 22
Excellent customer service very friendly quick to help
Christian Zola
Christian Zola
15:02 28 Mar 22
Enjoy the Sippon representative! I appreciate their patience with my system. Thanks All!
Jennifer Hensel
Jennifer Hensel
11:56 28 Mar 22
called from Florida as my Grandson was staying at the house for the winter. But we ran out of heating oil, He tried to restart the burner but no go,,he checked the oil tank it was empty.I call the Sippin number got answered right away..Told them we were out of oil? I am on auto delivery and auto pay what happened?? They said they would have service out ASAP. 20 minutes later service guy called he was on his way to the house. Sure enough we were out of oil he added oil got burner going put in for emergency oil delivery for the next morning. Next day delivery was made all good now. reason we ran out was normally. house empty during the winter heat turned down, this winter GRANDSON AT HOUSE USED MORE OIL THAN NORMAL. GREAT SERVICE FROM SIPPIN.
paul garizio
paul garizio
19:47 27 Mar 22
Sippin is a very well run HVAC and OIL company. They provide responsive great service which is how you keep long term customers.
Michael Egmont
Michael Egmont
21:42 26 Mar 22
Ai was fantastic.... offered me an excellent way to solve my problem.... Valerie in customer service was great!Both deserve a raise!!
Lary McTiernan
Lary McTiernan
16:08 25 Mar 22
Cleared the blockage in the oil supply quickly and efficiently. We nowhave heat!
Sherry Masson
Sherry Masson
18:33 23 Mar 22
Good company. We have been customers for over seven years. Technician arrived promptly and was courteous. He discussed the service to be provided (installation of propane tank for our fireplace), tested for leaks, and showed the emergency shut-off valve etc. All in good order.
Kat Smith
Kat Smith
15:07 23 Mar 22
identified the issue quickly and fixed the defective relay at no cost as part of my maintenance plan
Robert Benjamin
Robert Benjamin
19:11 21 Mar 22
We discovered a substantial water leak and called Sippin for service. The technician diagnosed and repaired the defective parts promptly and efficiently. Having the Gold Plan covered the plumbing parts needed at no additional charge. As always the technicians were knowledgeable and professional.R. Convertito
Roberta Convertito
Roberta Convertito
23:58 18 Mar 22
Jeff was right on time and performed the service to my heating unit very swiftly. He was very polite and professional.
Cynthia Minor
Cynthia Minor
21:17 18 Mar 22
Everyone I deal with at Sippin is always very professional. I appreciate the fact that they take customer service and retention very seriously. I would highly recommend them and would never consider looking for an alternative energy company.
Bill Hicock
Bill Hicock
20:23 18 Mar 22
Timely, efficient courteous.
K Fox
K Fox
11:26 15 Mar 22
Great customer service! I called with a water heater issue and a service technician was quickly sent over and he had everything fixed and up and running again in no time! Wonderful service!
Peter B
Peter B
18:40 11 Mar 22
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