1-800-994-FUEL


5-Star Fuel Delivery & HVAC Technical Service, 24/7/365

Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars.  This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!

Need proof? Check out some recent comments below, or visit our Review Page HERE 

Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly.  If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.  

Jon is great!! On-time, professional and knowledgeable.Thanks Jon!May 2022
Walt Pirog
Walt Pirog
01:06 18 May 22
Excellent!
Kathy Daigle
Kathy Daigle
21:37 16 May 22
Talked me through resetting Navien boiler over the phone.
Kenneth Roggen
Kenneth Roggen
16:41 16 May 22
Bryan and his assistant Abe were great. Very professional and kind.
Mark Chapman
Mark Chapman
19:25 12 May 22
We appreciate the Sippin Energy company continuing to keep our AC system up and running and their courteous service.
Martin Burg
Martin Burg
11:42 12 May 22
Completely satisfied with service received from Sippin employee who was timely, polite, professional, informative and followed COVID precautions.
Catherine Radlinski
Catherine Radlinski
22:53 11 May 22
Technician did a great job including repairs
Robert Becker
Robert Becker
14:36 11 May 22
We buy our fuel oil & propane from these guys, also service, maintenance, and installation. They've always been clear in their communication, prompt to respond, reliable in their service and schedules, consistently able to solve any tech problems, and generally a pleasure to work with.
Dave Walker
Dave Walker
19:10 05 May 22
Excellent - Everyone was just so easy to work with and treated my home as they would their own.
Temp Account
Temp Account
23:40 04 May 22
I have been using Sippin for home delivery of oil & propane. The experience has been super with online account management as well as phone customer service. Rates are locked for the year. They communicate thru email and text prior and after delivery or service - they send all contact info of the technician or personnel. Very professional, caring of the property and honest consultations.
walid sallam
walid sallam
16:54 04 May 22
Came out at a moments notice. Quickly found and repaired the problem. A true professional.
Gary Andrasko
Gary Andrasko
00:16 30 Apr 22
Aaron was on time and very professional. He did a thorough job. I am very satisfied with the work done today.
Joe G.
Joe G.
19:19 22 Apr 22
I felt so confident that Dave knew what he was doing. He was terrific.
Maggi Heilweil
Maggi Heilweil
00:36 22 Apr 22
Excellent service.
Kim Theleen
Kim Theleen
15:50 21 Apr 22
They added a mobile oil tank monitoring system. They told me who was coming (Mike Beers) and emailed me his photo, so I had comfort letting him into my home. He explained things about my system in my new home. Mike was knowledgeable and professional and explained several things I didn’t know about my heating system. He also offered to look at the Propane tank and made recommendations for someone in his company to come and look at it and I would definitely consider using them for my generator.
Janet Isa
Janet Isa
18:56 20 Apr 22
Frank and Brandon just left and I feel heat!!!! Both were wonderful -very helpful, professional and friendly - a pleasure!
Couldn't ask for a better service. Ed took the time to answer all my questions, serviced my system pointed out what was wrong. Highly recommend.
Scott Roberts
Scott Roberts
21:40 18 Apr 22
Will did an excellent job cleaning and performing maintenance on our boiler.
Ray Gorman
Ray Gorman
21:20 18 Apr 22
Nice person, prompt, courteous and professional. He obviously was well trained and knew what he was doing.
James Husvar
James Husvar
20:45 14 Apr 22
On time. Efficient. Professional. Loved having a photo of the technician before hand.. Quick and efficient service for the broken condenser fan.
Barbara Rich
Barbara Rich
14:57 13 Apr 22
Dave and Seth were very kind, clean, respectful, and quick to solve our zone valve issue. Thank you!
Amanda Fowski
Amanda Fowski
18:25 11 Apr 22
Staff was very helpful with a difficult and complex problem.We rate them highly.
Terri Dierkes
Terri Dierkes
19:52 10 Apr 22
Sippin has been an awesome provider of both fuel products and equipment to us for over 10 years. We have both a System 2000 oil-burning boiler and a Navien propane boiler, both installed by Bill & Adam. The installation quality / worksmanship is second to none. They take pride in their work and it shows. Thank you for everything!
Steven Doyle
Steven Doyle
16:45 07 Apr 22
Woke up to a valve leak on an icy morning. Sippin came within 4 hours, repaired it, and explained how to deal with it if it happened again.
Shelby Jackson
Shelby Jackson
15:32 07 Apr 22
Justin was very pleasant and knowledgeable & really tried to help me make the best decision about my problem. He’s supposed to be setting up a visitor call on Monday.
Sue Rhode
Sue Rhode
13:05 06 Apr 22
Quick response and quick repair. Can't say enough positive things about Sippin. They never let us down
Jill Previs
Jill Previs
19:13 04 Apr 22
Your serviceman Seth was a great guy .... very professional.I especially like the text and email messages too when they are ontheir way! Thank you for your quick service!
Michael Mallozzi
Michael Mallozzi
15:14 01 Apr 22
Excellent service and work.
Jacques Roy
Jacques Roy
16:59 31 Mar 22
My second experience with Sippin:The technician Ai came to my home during the time alotted. Not only was he cordial and respectful, but also just a joy and pleasure to deal with. This company only hires the best and Ai is a reflection of that standard. He went above and beyond my "Gold Plan" and made sure my system was running as if it were in his own home. I really cant say enough good things about this company and all its employees. I can assure you that my family and I will be lifelong customers and refer you to anyone who asks.My first experience with Sippin:The technician and his apprentice showed up on time for my initial tune up and were extremely knowledgeable and helpful when it came to explaining the basics to us since this is our first home. Everything we have done with this company has been easy and we truly have no ties with anyone at this business, but they have treated us like we are family or something. Even if you find a cheaper rate with someone else, I highly recommend you go with Sippin because the customer service is worth a few more pennies a gallon. You wont regret it.
Ian W. Keyser
Ian W. Keyser
15:58 31 Mar 22
Efficient and prompt. Knowledgeable and helpful employees.
Tim Johnson
Tim Johnson
15:02 31 Mar 22
Woke up this morning without heat, technician came within an hour and had my furnace up and running quickly.
jppianoguy
jppianoguy
13:58 31 Mar 22
I find that every time I bring Sippin in for something they are courteous, professional and efficient. I've had emergencies where they got me up and running in no time. So, so far so good.
David Weinstock
David Weinstock
16:28 29 Mar 22
Excellent customer service very friendly quick to help
Christian Zola
Christian Zola
15:02 28 Mar 22
Enjoy the Sippon representative! I appreciate their patience with my system. Thanks All!
Jennifer Hensel
Jennifer Hensel
11:56 28 Mar 22
called from Florida as my Grandson was staying at the house for the winter. But we ran out of heating oil, He tried to restart the burner but no go,,he checked the oil tank it was empty.I call the Sippin number got answered right away..Told them we were out of oil? I am on auto delivery and auto pay what happened?? They said they would have service out ASAP. 20 minutes later service guy called he was on his way to the house. Sure enough we were out of oil he added oil got burner going put in for emergency oil delivery for the next morning. Next day delivery was made all good now. reason we ran out was normally. house empty during the winter heat turned down, this winter GRANDSON AT HOUSE USED MORE OIL THAN NORMAL. GREAT SERVICE FROM SIPPIN.
paul garizio
paul garizio
19:47 27 Mar 22
Sippin is a very well run HVAC and OIL company. They provide responsive great service which is how you keep long term customers.
Michael Egmont
Michael Egmont
21:42 26 Mar 22
Ai was fantastic.... offered me an excellent way to solve my problem.... Valerie in customer service was great!Both deserve a raise!!
Lary McTiernan
Lary McTiernan
16:08 25 Mar 22
Cleared the blockage in the oil supply quickly and efficiently. We nowhave heat!
Sherry Masson
Sherry Masson
18:33 23 Mar 22
Good company. We have been customers for over seven years. Technician arrived promptly and was courteous. He discussed the service to be provided (installation of propane tank for our fireplace), tested for leaks, and showed the emergency shut-off valve etc. All in good order.
Kat Smith
Kat Smith
15:07 23 Mar 22
identified the issue quickly and fixed the defective relay at no cost as part of my maintenance plan
Robert Benjamin
Robert Benjamin
19:11 21 Mar 22
We discovered a substantial water leak and called Sippin for service. The technician diagnosed and repaired the defective parts promptly and efficiently. Having the Gold Plan covered the plumbing parts needed at no additional charge. As always the technicians were knowledgeable and professional.R. Convertito
Roberta Convertito
Roberta Convertito
23:58 18 Mar 22
Jeff was right on time and performed the service to my heating unit very swiftly. He was very polite and professional.
Cynthia Minor
Cynthia Minor
21:17 18 Mar 22
Everyone I deal with at Sippin is always very professional. I appreciate the fact that they take customer service and retention very seriously. I would highly recommend them and would never consider looking for an alternative energy company.
Bill Hicock
Bill Hicock
20:23 18 Mar 22
Timely, efficient courteous.
K Fox
K Fox
11:26 15 Mar 22
Great customer service! I called with a water heater issue and a service technician was quickly sent over and he had everything fixed and up and running again in no time! Wonderful service!
Peter B
Peter B
18:40 11 Mar 22
Sippin is wonderful!
Richard Abramson
Richard Abramson
19:20 08 Mar 22
Great service.The technician, Caty, arrived on time, was courteous and very professional.She was very thorough with the boiler/burner tune up and did not rush through the service.I had explained a problem we were having recently with a noise during the burner startup and fuel ignition. She performed a thorough cleaning of the oil burner system and made the necessary adjustments so this problem should now be rectified.Highly knowledgeable and thorough.Professional service personnel like Caty is one of the reasons I like Sippin Energy.
Peter Dodson
Peter Dodson
19:00 08 Mar 22
Excellent service.
Tom Calkins
Tom Calkins
22:51 07 Mar 22
Tech came in and addresses the problem quickly and cleanly. My system was working proper once again.
Debra Jensen
Debra Jensen
19:40 03 Mar 22
Service was thorough and professional. Very satisfied with the service performed.
Kurt Stolle
Kurt Stolle
15:20 02 Mar 22
Have been customer for many well over 25 years and we are very happy with the service they provide. We have had new forced air furnace installed, oil tank replaced, AC unit installed, yearly clean and maintenance etc. P.S. also love that they are family owned and operated
Ginger deSoto
Ginger deSoto
18:52 01 Mar 22
Technician was professional and knowledgeable.
Gwen Melton
Gwen Melton
02:15 27 Feb 22
We've been with Sippin sine 2010 and have had Techs out multiple times over the years all hours. They have always been professional and very respectful. We've always had positive experiences when calling the office as well.
Pamela Conneely
Pamela Conneely
22:59 25 Feb 22
The two service techs that came to my house were extremely knowledgeable, courteous, and efficient.
Paul Vilca
Paul Vilca
22:16 25 Feb 22
The service technician, Justin, was prompt, professional, and courteous. He worked quietly and left the area clean and tidy.
Steve H
Steve H
20:10 25 Feb 22
Very friendly and professional every time someone comes out to service the furnace. I have nothing but good things to say about this company and their employers.
Deborah Ingram
Deborah Ingram
19:37 25 Feb 22
Chris Page was awesome very informative very friendly very professional I would recommend him always!
Brenda Meola
Brenda Meola
14:07 25 Feb 22
Very considerate and careful furnace tune up
Howell Rettstadt
Howell Rettstadt
18:56 23 Feb 22
Regular service call but they were prompt and on time. The email alert to advise they are on the way with the technician is a nice touch. Very professional and courteous.
James Moreno
James Moreno
14:53 22 Feb 22
prompt and professional.
jerry weiner
jerry weiner
13:17 21 Feb 22
Check for propane leaks.
Thomas Magill
Thomas Magill
18:55 17 Feb 22
Knowledgeable technicians, hard workers, and one man in particular has always offered helpful information and follow-up. When our new boiler (steam heating system) was installed, the work day began at 8 on a bitterly cold day, in a very cold basement, and while "team members" changed as the phases of the work continued, a lead technician was always there. The last person left at 7:30 pm. (I don't think they even stopped for lunch.) The service people we've had always seem committed to work they are doing, and take pride in doing a good job.
Adrienne Saint Pierre
Adrienne Saint Pierre
16:00 17 Feb 22
Furnace not working. Got technician to come out same day and fixed the problem fairly quickly. Needed to familiarize himself with the system first, and then found and fixed the problem.
Tony Coppola
Tony Coppola
19:29 16 Feb 22
I have a service contract and automatic fuel delivery and for the third year in a row I ran out of fuel and had no heat during a cold spell. While the service to deliver oil and to get the burner working was excellent I should never be in a situation where I have no heat. It is just a matter of scheduling. The company has all the records and could make better use of them. And no, I don't want a computerized meter on my tank where the oil can be monitored remotely.
Barbara Charmoy
Barbara Charmoy
15:10 16 Feb 22
Friendly and professional as always.
Patrick O'Hara
Patrick O'Hara
13:54 16 Feb 22
Very professional, courteous and did great work
Roberta Goldberg
Roberta Goldberg
13:13 16 Feb 22
Jon was prompt, expert, and informative. In short, he was excellent.
Steven Mansbach
Steven Mansbach
15:37 15 Feb 22
Suggested holding off replacing furnace coil until spring, and consider replacing furnace at that time.
Martin Hirsh
Martin Hirsh
14:03 15 Feb 22
As always, friendly, competent and thorough
Warren Baker
Warren Baker
01:36 12 Feb 22
Jon K came this afternoon for the annual maintenance on the oil furnace and the hot water heater. Jon K is absolutely fabulous and is extremely experienced in this work. I trust Jon completely. I also appreciate how he is patient in answering my many questions. I strongly suggest that Sippin keep Jon happy, so that he stays at Sippin for many years to come!
Judith E
Judith E
01:32 09 Feb 22
I am really satisfied with the job that was done my boiler hasn't run this good in years
edward slauson
edward slauson
10:47 08 Feb 22
On time, wonderful, good with the dogs. Thank you!
The Braunagel Team
The Braunagel Team
15:54 04 Feb 22
Great company run by good people.
Dylan Maher
Dylan Maher
22:12 03 Feb 22
It is extremely difficult to reach any one in this company. Any number one calls ends up with Emergency Service. I was looking to talk to Accounting and I just could not reach them.
Next Gen
Next Gen
16:30 03 Feb 22
Bill Hotchkiss and his team did an amazing job from start to finish replacing our oil tank.From the pre-planning process through the installation phase, Bill and his team were informative, helpful, safe, and clean.I would strongly recommend Sippin for all of your home energy and equipment needs.
Ryan Equale
Ryan Equale
15:19 03 Feb 22
As usual, quick professional and Expert service grown to expect from Sippin. Aaron arrived on time and great source of knowledge when I had questions to ask. Thank You
Steve France
Steve France
14:33 03 Feb 22
I can't really comment. The worker came, went to the basement to do his work, let us know when he was finished, and left.
Kyle Petrino
Kyle Petrino
01:13 03 Feb 22
Professional, knowledgeable, efficient and friendly
Orville Gordon
Orville Gordon
22:55 02 Feb 22
Great service from Sippin ! Furnace blew out. No hot water and no heat. The guys came by and fixed in a jiffie. Super professional and quick turn around. Thank you!
marc trimuschat
marc trimuschat
02:13 02 Feb 22
Great Job by the Propane Tank team sent to my home today to swap out my tank. Even with the cold temps, snow on the ground and frozen they were able to perform the swap
Kenny P
Kenny P
18:20 01 Feb 22
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