1-800-994-FUEL


5-Star Fuel Delivery & HVAC Technical Service, 24/7/365

Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars.  This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!

Need proof? Check out some recent comments below, or visit our Review Page HERE 

Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly.  If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.  

Excellent
4.9
Based on 2263 reviews
review us on
Jessica B, a customer service rep, was very helpful in answering all my questions regarding service contracts, budget plan and price protection plan. She was both personable and efficient!!
Response from the owner: Jamie, thank you for your review! Dave is an excellent member of our team and we are happy to see you pleased with his hard work. Thank you for choosing Sippin Energy!
Prompt response to issue, technician was pleasant and knowledgeable.
This week Sippin technicians installed our new oil fired furnace and hot water maker. They were thoroughly professional and did a great job. I highly recommend this company.
After using different companies we finally settled on Sippin and have used them for several years. They always have had the nicest phone and furnace repair employees who arrive on time and leave the furnace area spotless. They also send a photo and the name of the employee just before they arrive so you can confirm the identify of the person at the door. Today Jon K came to do the yearly maintenance and once again everything was spot on. Thank you Sippin, it's nice to have people we can continually depend upon.
Response from the owner: Thanks, Marleen! We are always happy to get out there quick and help with all of your energy needs!
Brandon was here on time...and completed the tune-up in a timely & professional manner.
Sippin service and professionalism has been top-notch since I have been a client (2.5 years at present). I subscribe to their Gold Service Maintenance Plan, and it has been the best investment. For example, recently we experienced a loss of heat throughout the home (boiler-fired hydronic heat), and service was immediate. When the first crew solved 3 out of 4 zone faults but could not track down the issue with the fourth, the next day Sippin sent out another technician. The problem was very complicated and involved a hidden fault in electrical wiring but Adam never gave up and ultimately solved the problem.There's a lot to like about Sippin with such programs as their fuel price cap protection programs and others, but when you need service and a company can get it done and in a timely fashion, that's key. Can't say enough good things about the company.
Very good, friendly service.
Bryan was great to work with. He professionally and easily explained to me the basic problem we were facing and make the necessary adjustments to our system.
Great service! Highly Recommended! Jessica Bartomeli was very professional & prompt!
Response from the owner: Thank you, Hong! We will be sure to pass your kind review of David along.Best,Eric Sippin
Professional, punctual, and very nice. Explained everything and cleaned up after themselves.
thank you!
Customer service was quick and helpful setting up my plan.
annual contract
I have been a longstanding customer of Sippin Energy - perhaps 40+ years. Perfection is an understatement. Just last weekend they installed ductless a/c. In one day. Complete clean-up, I couldn't even tell there were workers in and around my home. It looks great, the workers were very professional. I was very nervous about how the install would look in my 250 yr old home. I should not have worried. The install location couldn't have been chosen better. it is as unobtrusive as can possibly be. I strongly recommend this excellent and family run firm. Now in their 4th generation!!!
Very nice polite service man.Answered all my questions
Luis arrived promptly within the promised scheduling window and did a FANTASTIC job. He was very professional, meticulous and, clearly, very knowledgeable about home heating systems. Moreover, he was a really nice guy and it was a pleasure to have him here in our home. Sippin should be very proud to have him on their team!
Able to start burner which failed to heat
We've been working with Sippin for several years -- and have always been very satisfied with the customer service, boiler service and oil delivery contract programs. Highly-recommended.
Response from the owner: Thank you, Robert!Best,Eric Sippin
Brandon is so profession yet very warm & friendly. He is thorough & completes the entire maintenance in a timely fashion.....we always feel like we are ready for winter when Brandon is finished.We hope we always get to have him do our service!!!!
Response from the owner: Thank you for this great review, Jill!
Excellent service.
Prompt, friendly and great at explaining what the issue was. Abe was able to figure out the issue and resolve it in an efficient manner.
I have been with sipping for over 25 years that should speak for itself
Prompt arrival, clean servicing, explanation of any issues to my satisfaction.
The tech was very good and knew exactly what our system needed. Always a pleasure with Sippin and Brian our service person. Many thanks!!!
As a customer of Sippin for several years now, I can say I'm highly satisfied with their services, their professionalism and the high quality of their work. Having lived in our current home for nearly 50 years, I'd say they are definitely the finest energy company we've dealt with to date.
Courteous professional.
Terrific quality and service from Sippin.
Charlie has been coming out to do the work at our house and he has been amazing each time he comes!
Nice, reliable & knowledgeable people. Easy to deal with.
Sippin has been a great company so far. Happy with their tank monitoring AP, customer service and maintenance. Nice technicians who took time to talk with me.
Excellent customer service.
Maureen did a very effective job in setting me up with the Fuel Protection Plan!
On time , quick, efficient, polite and thorough
Response from the owner: Hi Shirley,Thanks so much for the great review. We are so pleased to have you a with us as our customer.Warm regards,Eric L. Sippin
Brandon was on time and very professional. He serviced my furnace and water heater. I am very satisfied with the work done today.
Response from the owner: Hi Joe,Thank you for the review. We do apologize for leaving any impression that we did not disclose our work receipt with you. This is now done electronically with a statement of work being sent to the email on file after the work order is complete. I assure you, a proper record of the work conducted is in our database and if you would like, please contact our office at 800-994-3835 and we can provide you documentation in another way if you prefer. Thanks again for choosing Sippin Energy.Best,Eric Sippin
Adam was very friendly, professional and fixed the problem. It was very evident that he had a lot of experience and knowledge.
Response from the owner: Jeanne,Thank you for your review. We do everything we can to make safety our main priority. We are glad to see you satisfied with our service!Stay well,Eric Sippin
Excellent service just redid my annual budget. very pleased with the price. Jessica Bartomeli was extremely pleasant and took care of us in less than 2min.
Response from the owner: Thanks mark!
Vary satisfied with the response time and repair of the problematic thermostat.
Great service Check out system fully ....great folks .....no issuesthe service guy first class act ..... highly recommend
Response from the owner: Hello Gerald,Thank you for your positive review. Justin is an excellent technician, and it has become customary to hear customers rave about his in depth explanations for the solutions he works towards. I'm happy to hear you acknowledge his workmanship, and am very pleased to have you as our customer and be willing to give us this feedback. We look forward to continuing to provide you this excellent level of care in the future.Warm Regards,Eric Sippin
Split unit maintenance repair
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