1-800-994-FUEL


5-Star Fuel Delivery & HVAC Technical Service, 24/7/365

Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars.  This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!

Need proof? Check out some recent comments below, or visit our Review Page HERE 

Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly.  If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.  

Excellent
4.9
Based on 2354 reviews
review us on
Well done! Thank you
Brandon showed up right on time and with a smile and a great attitude. He went right to work on the boiler yearly maintenance. He showed enthusiasm and was very professional and efficient. Great young man and a good experience.
Abrahem was very thorough and answered all my questions. Thank you!
Prompt and Courteous service
Had a heat issue with a zone John came out and was great he found the problem and changed the parts that were not working correctly He was knowledgeable professional and personable thanks
courteous, professional, thorough
Nice young gentleman who was professional and courteous.
Jeff arrived at my home on an emergency call reviewed my information and assessed the repair. He quickly went to work repairing the boiler. Fired up the system and had the issue resolved in about 30 minutes. Great to work with.
Abrahem is personable and engaged me in conversation about the performance of the furnace before he began the annual furnace cleaning protocol. He worked through the process efficiently and left the furnace area totally clean when he finished his work. He shared his findings with me and asked if I had any questions.He is an excellent member of the Sippin technical support team!
Response from the owner: Thank you for your review, Brian!
January 10, 2025Called the office today to renew my 2025 budget and service plans for 2025. Spoke to Rebekah Stanley. She was very helpful with the process and laying everything out. No hidden costs, everything straight forward very polite. Everything was completed in a short amount of time and all questions were answered in a very professional manner. I wish more service companies would have such great staff. They seem to set the benchmark for customer service.
Response from the owner: Peter, I wanted to thank you for taking time to write such a in depth and complementary Google review. All of our staff members receive copies of these, and they are without a doubt a driving factor in the continued pursuit of excellence. We consider it an honor to serve customers such as yourself.Again, thank you for your support and valued feedback, we appreciate it.Gary Sippin, President
John, the technician arrived quickly after we called and fixed the problem with minutes. Great job!
Great people! Awesome service!
John was very professional, friendly and polite. He encountered an unexpected problem when servicing the furnace but handled it well and resolved it in a timely manner. So happy I switched to Sippin!
Professional and knowledgeable which is much appreciated.
Great service.Courteous, timely, and got the problem fixed.
Arrived on time, was friendly and unobtrusive and did a great job. Perfect!
see recent email sent
Response from the owner: Hi Paddy Jarit,Sorry to see your rating for our company go down two stars. We will begin looking into this and see what we can to to resolve any issues we may have caused for you. We will follow up as soon as we can. Best,Eric Sippin
Excellent service.Jessica excellent person,answer all my questioms in good manner.
Aaron was great. A very nice guy. Quickly solved our problem and got our heat back on.
Very polite and friendlyEfficient service - very pleased !
Chris G arrived as scheduled and performed our yearly service very efficiently.
Sippin is great to work with! I would highly recommend them to install your AC system and as your Oil Company.
Response from the owner: Thanks, Lisa! We are grateful for this amazing review. Thanks for choosing Sippin Energy!Best,Eric Sippin
Efficient, and friendly customer service. Offering competitive energy prices.
The Sippin service technicians arrived on time and were polite and efficient in giving the furnace its annual examination. I was quite satisfied with the service visit.
Excellent service and very professional team. As always I'm impressed by the service that Sippin provides which also provides my family with the security that are equipment is running and top quality.
Response from the owner: Thank you, Jeff!
If anyone is wondering why I gave them 4 stars when they had to come back 4 times for the same problem....it's because I looked it up on the web and there could be 10 reasons why the heat goes off and needs to be reset. Hopefully this is the last visit. They are responsive and I will admit that my patience was at an end when I woke at 3:30 a.m. to a freezing house again, but they came in reasonable time, and sent 2 technicians this time. Fingers crossed.............UPDATE: heat on but the oil tank was clanking REALLY loud. #5 visit was to replace wire tubes and do a yearly tune up of furnace. Visit #6 was because I heard a strange buzzing from the metal box on the furnace. Was replaced. The service is wonderful but I don't know whether the technicians are incompetent or the furnace is just falling apart; it's not that old but people tell me they don't last like they used to.All these visits were in a short time frame. I'm definitely frazzled but at least I NEVER got a hassle when I called for help.------------------------------------------------------------------------------------------------------Update: no problems winter of 2022/2023 and in June I had to have the tank monitor reset as my internet router changed. Done quickly and efficiently.Update 2024: no problems. Service done on time and quickly. Thank youUpdate 1/8/25 Woke up at 5 A.M. to a cold house. Took 2 calls to get a call back but the emergency tech called and came within 30 or so minutes and did a fabulous job finding the problem, a small part in the fuel pump. The house is warming up nicely.
Response from the owner: Sheila,We will reach out to our technicians and review these events. We will do everything we can to resolve your situation.Best,Eric Sippin
Been their client for a good number of years now.A very positive experience.Been enjoying a good maintenance record with them.Always professional, attentive and cordial.
Joe and EVERYONE involved were amazing. They made the whole process easy and quick. I’m sure it was just another day at the office for them, but our family really appreciates the job they did. THANK YOU !!!
Excellent service, as always.
Great service and on time with appointments.
One-time, very professional. Diagnosed problem quickly and had me up and running within six hours of my call. Excellent service. Thank you!
Response from the owner: Thank you, Edward!
The technician did a great job! Courteous, clean and fast. Explained things in an easily understandable way.
Vary satisfied with the response time and repair of the problematic thermostat.
Abraham on New Year’s Eve arrived right as scheduled and went right to work. He inspected areas of the furnace, the oil tank the piping, etc. he has also talked to me about my water heater and options for new ones hopefully long long long in the future. I was satisfied with his Observations and diagnosis.
Response from the owner: Hi Daniel,I've been going through some reviews today and noticed I haven't responded to your excellent one! I just wanted to express my thanks for mentioning that Bryan performed great work for you, and how important your positive comments are to us. Leaving a work area better than we found it is something we strive for, so this makes me very proud. We are happy to have Bryan working with us, and to have you as our loyal customer as well. Wishing you all the best for the remaining few weeks of summer.Eric L. Sippin
Sippin Energy has been servicing my home for over 50 years. They have always been all about the highest quality products and outstanding customer service!
Response from the owner: On behalf of the Sippin family I wanted to say thank you. It has been an honor and privilege to serve you for the last half century. Gary Sippin
We have been with Sippin for over two years and we are very happy with their service! Always friendly and great services.
Very Professional, informative, and great communication.
The best! Thank you!
Very possitive, both were top notch and fast. I could not be happier
As always, great service. Received an email with a pic of the tech that was was scheduled. Will arrived on time and was able to complete the job. Pricing was very fair and matched estimate that was previously provided. Very satisfied with overall experience with Sippin.
Sippin is very good at communicating with me about who's showing up, when to expect them and they always do a great job. Very happy with their services.
Efficient, polite, gracious on time and obviously skilled. Pretty much a perfect experience.
Holvin was great. Diagnosed and fixed our issue ASAP!
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