High QualityUltraBio4®Heating Fuel, Propane & HVAC Since 1919
Sippin Energy Products provides the very best Bio-heating fuel, propane, and heating and cooling products in Southwestern Connecticut. Please take time to browse through our website and see why we have been exceeding expectations since 1919
Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars. This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!
Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly. If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.
Bryan arrived on time (20minutes into 4 hour window) and worked thoroughly to get the service done. The area around the furnace with clear and there was no indication of anyone doing any work in that area. He was friendly, polite and respectful. He called me less than 15 minutes after I called Sippin on a Satureday!!
01:32 12 Jun 21
The tech did a good job and showed me where my filter was and how to change it. My thanks to him.
18:07 11 Jun 21
As always, great service. Very, very satisfied.
14:08 11 Jun 21
The technician was on time, extremely nice, and clean and efficient. Thank you.
Dr Rick Rosen
18:51 10 Jun 21
On time. Prompt. Efficient. Friendly & courteous. Damon is great.
19:21 09 Jun 21
Willie is a very nice and professional person who is more than willing to answer questions and provide detailed response. I am happy with his service and professional character. Thank you Sippin.
18:08 09 Jun 21
Brandon came on time, was polite and quick. So, I remain a satisfied Sippin customer.***Please note the tech was Ai not Brandon.
00:22 09 Jun 21
On-time, thorough, polite, friendly.
17:12 08 Jun 21
Your servicemen are very nice and respectful. Always a pleasure to work with.
15:50 08 Jun 21
All of the technicians from Sippin are very professional and efficient - they keep our furnace, hot water heater and a/c working year after year.
18:50 04 Jun 21
Superb customer service - superior technical expertise - we value our relationship with Sippin Energy Product.
16:22 04 Jun 21
Technician was polite and knowledgeable
17:40 02 Jun 21
The technician was extremely pleasant, efficient and arrived on time!
20:03 27 May 21
We had been Sippin customers for a couple of years now, unfortunately won't return. We always had positive experiences with service technicians and the oil deliveries came as agreed. We however don't like some "tricky" business practices that will cost you money if you leave them.We had to find another company for oil delivery this year because Sippin couldn't even come remotely close to the rates we were able to get. They stopped offering fixed price plans and offered price cap plans - at a higher per gallon cost than years past. We notified them we were switching providers, and they scheduled a time to remove their Gremlin tank monitor. We had switched a few years back for a year before going back to them and it was no issue. This time, after the tech left, we found ourselves charged a significant fee to have them remove their own equipment! This was apparently buried in some fine print. OK, you got me on it....but they never offered me the chance to remove it and drop it off, etc. Shame on me for not noticing, but such a poor way to rip off customers - it will leave a long lasting bad taste in my mouth and I won't be able to recommend Sippin any more.
18:19 26 May 21
Aaron, the service representative, was very knowledgable, thorough and careful. He explained the maintenance process and his findings clearly.
Planet Classroom Network
14:37 26 May 21
They installed a new water heater
12:52 26 May 21
On time, polite, work completed
22:55 25 May 21
Great service! Quick response, instant fix, very personable technician. Service couldn't have been any better!
20:44 25 May 21
Sippin showed up as scheduled and did a great, quick, clean job and explained everything they did.!
13:49 25 May 21
Great service rep - Bill McNsmara
23:05 24 May 21
Arrived on time. Both technicians very professional and knowledgeable. Fixed problems with one thermostat that I was unaware was an issue. Left area inside and outside clean. Explained everything that had been done.
21:05 24 May 21
Consistently great service!
Marika - Henno Petersen
19:58 24 May 21
Enjoy the Sippon representatives. Today's crew was thoughtful, considerate, and informative. I appreciate their patience with my system which has not been easy. Thanks All!
17:57 24 May 21
Justin arrived on time and reviewed the issues we are having. He troubleshot the system and determined the thermostat was not sending a signal to the evaporator unit and found the blower motor relay was stuck open. He ordered the part and would be contacted when it arrived. He was very professional and easy to work with.
22:10 21 May 21
The new furnace you installed this past Summer, struggles to heat the second floor zone. When heat was called by my original furnace you could feel a good flow of warm air coming from the second floor registers. With this system it's hard to detect. With the old system the second floor would heat up within 20 minutes or so. It takes hours for the new one. I've twice had your tech's out. The first one blamed it on the thermostat and replaced it (first with a simple thermostat although the one being replaced was programmable) the second tech got us a programmable stat. That second tech explained that this new furnace doesn't have as big a blower as the original for efficiency reasons. In short, I really am dissatisfied with this system._____________________________________________________________________Sippin Energy called me in response to my unhappy review. They got a very thorough skilled man to come out and spend a good deal of time on the problem. Sippin obviously wants happy customers. The furnace is now performing well. Thank you Eric Sippin..
15:54 19 May 21
Today, my a/c system, installed by Sippin last summer, had it's first spring "start up" and annual tune up. They very kindly moved up my scheduled appointment by a week for my comfort and convenience, as the weather has turned very warm and I had concerns starting it for the first spring since it was installed because there were a lot of leaves that had blown into the outside unit. The tech was friendly, knowledgeable, patient in answering all of my questions - professional in every way! I highly recommend this company. I also use Sippin for my home heating oil, and have a service contract with them to maintain my oil burner. I am VERY happy I choose Sippin!
14:27 19 May 21
Have been a customer of Sippin for many years! Appreciate there professional & prompt Services they provide, Adam Schmitt has kept our furnace running tip top! & Purring! Appreciate his skills,he's tops in his field.
03:30 19 May 21
Friendly, informative and professional.
19:40 14 May 21
Great service! Friendly staff! Mark was a pleasure to talk to!
02:01 12 May 21
Great service and fast as always !!!!
15:35 11 May 21
Sippin Energy has been servicing my home for over 50 years. They have always been all about the highest quality products and outstanding customer service.
22:10 10 May 21
Dave was great to work with. He determined a poorly placed screw in a vent was preventing the louvre from opening completely which should help get more are flow to one zone.. He also replaced a very old thermostat which had a mind of it's own. Even when it was manually turned "off" it would still blast heat when not needed. Dave was on time, knowledgeable, explained things well, offered options when I had questions about the thermostat types.... All in all, a great service call.
19:12 10 May 21
Excellent response time by a knowledgeable tech.
15:22 08 May 21
Installed monitor for heating oil. Mark was very professional and even made me aware of a possible problem. Great guy
18:57 07 May 21
Very knowledgable and professional service. Prices are very competitive and they are always on time.
16:38 07 May 21
I recently had a new oil tank and Kinectics 2000 system installed.We needed a new heating system, Sippin gave us a few different options. Once I read up on the Kinectics, we decided to spend a little extra and go for it. We definitely made the correct choice.The workmanship and professionalism of the Sippin technicians was spot on. The techs arrived early and replaced oil tank and installed new system. They had everything completed by 4:30 and my basement was left cleaner than when they arrived.The Kinectics 2000 is very quite, We use to hear the old one kick in since it is under our living room. We don't even hear the new one turn on.Sippin never disappoints, we have used them for the last 15 years.I had them install a new gas system at my daughters house along with a service contract at my sons.I highly recommend Sippin and the Kinectis system!
13:55 07 May 21
Very considerate and careful installation of our air conditioning!
18:02 05 May 21
Service is very good and tech personvery knowledgeable & professional
15:52 05 May 21
Quick response and quick repair. Can't say enough positive things about Sippin. They never let us down
15:55 03 May 21
Prompt efficient Service!
16:46 01 May 21
I renewed my price plan for 2021-22 with Maureen. She acknowledged my value as a 22 year customer and treated me as such.
13:14 30 Apr 21
Quick service and very professional.
17:35 29 Apr 21
Installed new Hot Water heater and oil burner. Used my basement entrance to carry up and down a steep hill. Great job and cleanup.Following an issue after a tuneup, Bryan came out and showed me what the cause of our soot smell was and did a quick fix on the unit. Much appreciated.
22:54 27 Apr 21
Technician came out within an hour of my No Heat call and did a great job of getting the heating system back online! Very professional and had some helpful tips to avoid future problems.
13:45 27 Apr 21
Basically and usually wonderful.
20:30 23 Apr 21
Excellent service call.
05:21 22 Apr 21
Sippin staff, Justin Dooley is very pleasant and knowledgeable. The response time,service and overall experience were outstanding.
19:19 21 Apr 21
We have always been able to rely on Sippin to help no matter what time we have called them. They have been willing to work with us and resolve any issue or problem. Their staff has always been great from the office staff to the technicians to have come to our house.
jean c dawe
18:43 19 Apr 21
Some 10 years ago I had 2 other companies try to fix my boiler and they were both unsuccessful. One said that they could not keep coming to try and fix it (they did not get paid). I called Sippin Energy and the Sippin technician spent several hours there to find the problem and remained there through several thermostat calls for heat to ensure it was fixed. I switched my account to Sippin Energy and have never looked back or had another problem that was not immediately resolved. Thank you Sippins
10:50 19 Apr 21
Had a water leak associated with my boiler. One call to Sippin had a technician at my house shortly. Technician diagnosed problem and repaired and made sure everything was working properly before leaving. Very professional.
20:21 16 Apr 21
I've had Sippin in twice to repair an issue with my furnace this week. We thought we had resolved it the first time (excellent service from John Kaz) but when I turned on a different zone the problem reoccurred. Jeff Sutay came out tonight after business hours and took his time to troubleshoot the situation when it at first didn’t occur while he was here. He found the problem and replaced 3 parts which were all covered by my service contract! Thanks Sippin and John and Jeff!
01:29 16 Apr 21
Outstanding - professional courteous , prompt effective. Could not ask for better experience !I wish all business engagements I have were half as good as this one.
22:27 15 Apr 21
Excellent service! From call to completion less then 2 hours! Thank you Jon for making my day much easier!
23:01 13 Apr 21
SIMPLY THE BEST!HONESTLY....
21:23 13 Apr 21
The technician was knowledgeable and completed his work in a timely fashion. He was personable, professional and observed COVID protocols while on site.
16:05 13 Apr 21
I have to say, the employees at Sippin are very professional and must be valued highly by their employer because it shows in the attention they give their customer, even if the customer is not yet a full on board customer. My family and I are thankful to Joe Rajcula for his e-mail and phone response to our problem with our boiler on a Sunday. He immediately jumped into action to help us; considering we didn't have a contract with the company yet. Their tech, Seth, was extremely professional, answered any questions we had and made sure to walk us through what he was repairing. It was nice to see a fellow young person with great work ethics. This morning their customer service team called to thank us for the business and Art walked us through their service contract, all reasonable. They have a customer in us for life!