High QualityUltraBio4®Heating Fuel, Propane & HVAC Since 1919
Sippin Energy Products provides the very best Bio-heating fuel, propane, and heating and cooling products in Southwestern Connecticut. Please take time to browse through our website and see why we have been exceeding expectations since 1919
Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars. This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!
I am enrolled in the Silver plan and highly recommend it. I noticed the smell of oil when running the fan on my central air unit. Upon further investigation I noticed oil was collecting at the bottom of the furnace. I contacted Sippin on Monday morning with my issue. They immediately responded with availability that afternoon. And sure enough they showed up and fixed the leak. Great service. No gimmicks. Fair price.
19:54 16 Sep 19
Fast, knowledgeable, very nice and solved our problem quickly.
15:36 16 Sep 19
Justin was a very hard worker,; was very perso able and made sure i understood all that was necessary..he checked with me to make sure i was comfortable with the installation .i give him 5 stars plus!
22:59 13 Sep 19
Chris Page was awesome very informative very friendly very professional I would recommend him always!
20:20 12 Sep 19
Sippin was very responsive to my dilemma and Adam was very professional and efficient, Thank you very muchJoe Arconti
18:11 10 Sep 19
Very professional. They checked everything after hooking up the propane - the last company didn't.Ridiculously late for the appointment to hook up the wifi on the tanks and the individual I spoke with (in dispatch) was very rude. I'm a brand new customer and my estimation of this company is dropping. They're making up for things. Had difficulty with the hot water and they were out here in no time. They've taken care of several issues - I'm very pleased! In the short time I've been with this company they've made some positive changes. I'm much happier than I was. I'm in the process of replacing my oil tank and they're making it a relatively easy path.
Jean Marie Wiesen
16:12 10 Sep 19
Chris Page was efficient, personable, professional and courteous. Sippin really sets a high bar with service.
16:51 07 Sep 19
Very professional and courteous
17:13 05 Sep 19
Always happy with my service. My technician Ed was timely and really nice. Thank you for years of awesome customer service. The office staff are always friendly and helpful Andrea has taken very good care of me.
16:53 04 Sep 19
Arrived on time and let me know when he was done.Very satisfied with the visit.
19:32 30 Aug 19
Very thorough and professional.
15:25 30 Aug 19
Courteous, polite, did what I asked, very satisfied.
21:19 28 Aug 19
Justin came to our house for the annual heating and air conditioning services. He was knowledgible and courteous.He also answered several questions I had.I was very satisfied with his professionalism.
21:07 26 Aug 19
Jessica was exceedingly helpful in responding to my furnace issue. And Will did a great job of figuring out the issue with my furnace. He got here shortly after I called and had things running again in just minutes. I'm so pleased with the service I received today. Kudos.
20:54 23 Aug 19
Had a malfunctioning AC (while on vacation). Called Sippin on Monday, they sent out a great and knowledgeable technician same day, fixed it in under an hour. Very happy with the service (and the AC). Rich then came out and did a tune up , apparently the tubes needed some cleaning. Prompt service and we seem to be back in business. Thanks
20:19 20 Aug 19
Came when promised. Appointment took the amount of time estimated. Very efficient and courteous.
20:44 19 Aug 19
did NOT solve problem of propane odor after 2nd service call (original 0n 7/10). told me propane tank was no good & needed to be replaced so shut off tank ,my kitchen stove, generator & gas dryer. u REALLY need to put survey questions in MY name & NOT my daughters'. thank you, maryann classey. FINALLY fixed by "trouble shooter" & no more odor. thanks
Mary Kate Classey
20:47 17 Aug 19
He called and came on time. However, while he worked he must have touched some wires because every one of my machines went off e.g. my burglar alarm and the police came to check if I was OK.
19:50 16 Aug 19
Justin did a great job. He was very professional and didn't complain about the fact that our furnace is a dinosaur!
19:25 16 Aug 19
Ed was very professional. Answered all my questions. Very knowledgable. Excellent work tuning up our boiler for another season.
17:02 16 Aug 19
Good company with great customer service!
Patrick Da Silva
21:33 14 Aug 19
Sippin delivered immediate emergency service and called us to discuss the issue since we couldn’t stay home to meet them.
13:31 13 Aug 19
The tech that came out was so friendly and nice and knew what needed to be done to get my furnace up and running. Would love for him to come back and do all my repairs when needed.
00:11 11 Aug 19
Jon Kazmercyk came to do a routine servicing of the boiler. I explained that I didn’t know how anything worked and he patiently took the time to help me understand the functions of the equipment. He also labeled everything so if there was a problem I’d know what to do; All without being condescending. Well done and thank you.
13:35 10 Aug 19
Is definitely a great choice
Alejandro Motta Piche
15:06 07 Aug 19
Excellent customer service, thanks Andrea!
15:51 06 Aug 19
Andrea Kase was an absolute pleasure and was extremely helpful. Employees like her keep me coming back every year. Appreciate all of your help as always!
Luke del Campo
13:48 06 Aug 19
Your serviceman today was a great guy and very friendly and professional. Thank you!
18:21 05 Aug 19
the service team arrived promptly and cleaned the furnace for the winter heating season. and they installed a new type of tank monitor which allows me to check on the tank volume remotely over my home's wifi signal. how fabulous is that?!
16:45 01 Aug 19
Fabulous service. Tech came right out and promptly fixed the problem.
19:49 31 Jul 19
Technicians arrived when they were supposed to and were courteous and friendly.
16:31 31 Jul 19
Sippin did a great job fixing my AC at a reasonable price, The symptoms that caused the failure were confusing and while they were advised by Carrier to replace the expensive compressor, they tried alternate less expensive solutions that worked for a week at a time before finally replacing the compressor. 3 different expert crews worked fast and did a good cleanup after. Very happy with their professionalism and prompt service
00:17 31 Jul 19
The technician notified me when enroute so that I could meet him at my house. He had been to my house before and knew the system. He was very quick, pleasant, neat and efficient.
22:53 29 Jul 19
Chris was very professional, clean and thorough on his service.Thank you
14:04 29 Jul 19
These guys replaced our 25 year old water heater and this new thing is a thing of beauty! Very professionally done!
23:46 25 Jul 19
Sippin does a fantastic job whether it's for sales or service. Their sales team was excellent when I purchased my new A/C and furnace system three years ago. The technicians who service those units annually are very professional and fix any issues then and there. Keep up the good work.
11:47 25 Jul 19
Called to report a leak @ 8:00 am and Sippin was at our house by 9:30 am. The problem was fixed quickly and was covered by our Gold Plan.
14:35 24 Jul 19
Great service Justin stayed on the problem until he got it working .... he changed units and got a proper reading ... and fully explained all issues.
20:13 23 Jul 19
20:01 23 Jul 19
At the very beginning of the hottest weekend imaginable, our AC went. Called Sippin and spoke with a woman who took our info and promised to have a technician call us. Five minutes later Brandon called. About a half hour later, Brandon arrived and within 30 minutes, our problem was fixed. Excellent customer service!
01:44 20 Jul 19
Called to make an appointment for a very simple central air conditioning yearly service after being referred to them by a friend. Was told on the phone that the service would cost $129.99 which I agreed to and sounded normal to me, after saying I wanted to book the appointment I was told that it was company policy to get a $350 deposit for a new customer in order to book an appointment and have a tech come out to my house and if the whole $350 was not used in parts and service I would be refunded the difference. I questioned it and was told that a manager authorized a $250 deposit and that would be as low as they’d go. I’ve never heard any profession to do such a thing and explained I’d be more than happy to pay for the service up front but I wasn’t going to pay over the cost of the service just in order to book the appointment to which I was told well that’s all I can offer you so I said I would take my business elsewhere. Not the way to bring in new customers, seems quite shady to me as you’re essentially giving them preauthorization to pay up to $350 whether you wanted to or not. They must be content with their current customer volume that they’re willing to let a new one go. I’d recommend passing this company and going with a different one if you’re a new customer.
21:33 17 Jul 19
Good and prompt service
13:33 16 Jul 19
very professional, work done quickly
21:01 14 Jul 19
The employees that came to our house were friendly, courteous, extremely knowledgeable and worked hard to get the job done. They also did a great job cleaning up.
23:45 12 Jul 19
Great Customer Service
16:51 12 Jul 19
Technicians doing the heating system tune-up were punctual, professional, efficient and left the furnace area as clean as before.
03:02 10 Jul 19
Prompt efficient service to fix our central air conditioning service.
22:03 09 Jul 19
David Haug and his team were very professional, polite, and informative when they replaced our central AC system. Excellent!
17:55 09 Jul 19
Service was prompt courteous and quick
11:35 09 Jul 19
21:05 08 Jul 19
Very impressed with the knowledge, reliability and thoroughness of every Sippin associate we have hired during the last 25 years in which we have used them.
14:18 08 Jul 19
Had no hot water. Service tech arrived, assessed the problem and went right to work!
18:54 01 Jul 19
Quick and efficient service!
17:42 01 Jul 19
I've been a Sippin customer for quite some time. Oil is delivered promptly and guys who do service are prompt and courteous.
16:03 26 Jun 19
I called Sippin on Monday morning around 830, a technician was out to do the yearly service of my furnace by 1030. Amazing work and worth getting the Gold Plan! Thank you to my technician Rich, who explained everything he did and was very polite and professional!
17:35 24 Jun 19
Quick response from Sippin and the tech was top-notch.
12:47 24 Jun 19
Rich Reeves did an incredible job servicing my boiler which desperately needed it. Thank you!
21:24 21 Jun 19
Customer service courteous, competent and helpful
04:34 14 Jun 19
Top Notch! I have had oil delivery for many years. Sippin has installed a new oil tank, furnace and entire air cond. system and everything has been first rate!
00:58 14 Jun 19
Great service! Respond quickly on a no heat situation.
00:35 13 Jun 19
Great tech. On time, efficient. Just a great job.
21:11 12 Jun 19
Sippin energy is great
18:38 12 Jun 19
Your servicemen are very efficient and nice to work with.
14:47 12 Jun 19
Techs are always friendly and do an excellent job with both heating and cooling. Service plan is well worth it, they are always easily accessible in case of an emergency.
14:42 12 Jun 19
Bryan called immediately upon receiving a relay of my emergency no heat call from Bill Kochiss on a Saturday evening because the answer service failed to relay my original call to the technician. Bryan was prompt, polite and quickly had my furnace up and running just before the start of a major snow storm. A big thank you to Bryan and Bill for the rapid rescue.Ed arrived promptly and took care of the noise problem within fifteen minutes. Impressive!Bill and Adam arrived promptly in the morning. Spent the entire day performing an installation. Took the time to explain how the equipment functions. Everything works as intended. A big thanks to Bill Kochiss for setting everything up and following up.
11:43 12 Jun 19
Knowledgeable, professional service. Technician arrived when he said he would. Very happy with Sippin's service.
23:39 11 Jun 19
Efficient, timely, knowledgeable service call
22:32 11 Jun 19
Sippin Energy has been in my family for over 40 years. Great service, great people.
16:41 11 Jun 19
Great service !
14:37 24 May 19
They provided expert service with a friendly and professional manner.
18:15 20 May 19
Chris was GREAT!! Fast, clean and friendly!!!
14:26 18 May 19
We jus thad another project completed by Sippin and we love their professionalism, quality and customer satisfaction focus. Working with Sippin was easy, and pleasant experience starting with initial request, excellent pricing, scheduling of the technician for the install, filling of the tank and inspections. Thank You.
12:30 17 May 19
Jessica over at Sippin is awesome! Wonderful customer service!
17:16 16 May 19
awesome troubleshooting and quality repair
10:57 16 May 19
18:02 15 May 19
Chris was very professional, friendly and kept me informed while servicing our furnace and a/c unit. Great job!
15:05 15 May 19
Excellent service. Andrea took the time to make sure I was completely understanding of my new contract. Would recommend anyone to sippen.
20:11 14 May 19
So many years ago I booked on with Sippin to get biofuel. Little did I know the bonus I got with a friendly, professional and helpful staff! Hands down, Sippin Energy surpasses all others in service and competence.
11:29 09 May 19
I have been a customer of Sippin since we built our house 27years ago. They have always been efficient, helpful and reliable. I would recommend them to anyone
12:38 08 May 19
I am really satisfied with the job that was done my boiler hasn't run this good in years
23:49 07 May 19
Excellent service, as always!
13:48 03 May 19
Excellent professional service
17:10 01 May 19
The Technician was very informative and knew his stuff.
12:36 30 Apr 19
Will was on time and very cordial. He got right to work and was finished in no time. Very professional.
20:49 29 Apr 19
Technician was very professional and extremely knowledgeable. Service was excellent.
20:38 29 Apr 19
Both Jon and Brandon were very helpful in repairing the leaking boiler. Very professional and on time.
15:37 28 Apr 19
Arrived a few minutes beyond the morning window, but no fuss. Just got the job done cleanly and efficiently.
12:45 26 Apr 19
Fantastic service on all three service contracts. Our two technicians were professional and customer oriented. We signed up for the tank monitoring service. Technician walked us through the process without a glitch. Thank you very much, Sippin, from your happy customers of 21 years.
00:56 26 Apr 19
Brandon came on time, was polite and quick. So, I remain a satisfied Sippin customer.
14:25 23 Apr 19
I have been with Sippin for 20 years and couldn't be happier! Great customer service and on time delivery.
03:17 23 Apr 19
The service men were very friendly and efficient. My only other comment was that I was scheduled for 8 to12 and was told I would get a call before they would arrive. The service arrived at 5 minutes to 12 but told me that they were scheduled for the afternoon and no mention of calling before
12:59 21 Apr 19
Efficient and friendly service!!!
19:11 18 Apr 19
Chris was very professional and on time. We appreciate this very much.
14:06 12 Apr 19
I had a burner problem and called Sippin, my service provider, at about 11:00 AM on Friday. They were able to provide a service call at 2:00 PM and the problem was fixed by 3:00 PM. Exceeded my expectations. Service tech was polite and efficient.
22:57 11 Apr 19
Andrea Kase is very helpful and a pleasure to deal with, her professionalism is a credit to your customer service department.
19:46 08 Apr 19
Brendan and Aaron were wonderful. They are thorough, knowledgeable and courteous.
14:35 08 Apr 19
Every thing went very smooth I had no problems at all every one was very nice to talk to they answered all of my questions
17:21 07 Apr 19
Very professional and friendly service technician performed the scheduled maintenance. Service window was identified as 10:00AM to 2:00PM. After waiting all morning, the technician was dispatched at 1:58PM and arrived a little after 2:00PM. Would be nice if they could give you a more specific time for the appointment.
12:04 06 Apr 19
Bryan was excellent! Took care of our leak quickly with a patch and cleaned the oil off floor. Very friendly.
01:13 05 Apr 19
Great service and great pricing. Been using them for years and never had any problems.
17:56 03 Apr 19
Extremely responsive for service calls.
14:24 03 Apr 19
Punctual, professional, courteous, and well informed!!!!!
19:58 02 Apr 19
He came, did work on the furnace, and left. No fuss, no bother.