1-800-994-FUEL

Customer Reviews

Local Reviews

Rated 4.9 out of 5 stars based on 2200 customer reviews

Map of Shelton, CT

Furnace Wasn't Working




Jon was excellent. He was dispatched quickly by Sippin, called to indicate he would be at our home in a short period of time which he was, got to the house and quickly determined that the furnace was working correctly but we had run out of oil. Having the Gremlin on the tank, it's unimaginable that we would run out of fuel. Jon put 5 gallons of fuel in the tank, notified Sippin that we needed a delivery today, and the furnace was up and running when he left. The only bad part of our experience is that we ran out of fuel even though we have electronic monitoring.


Map of Newtown, CT

Awesome service and technician





Map of Newtown, CT

Quick response to an emergency





Map of Newtown, CT

David was knowledgeable and pleasant.




David was knowledgeable and pleasant. I had my call returned approximately 20 minutes after leaving a message with the answering service. He came 30 minutes later and quickly diagnosed the problem. I have the silver protection plan and was surprised that it does not cover the rather hefty cost of a service call, on top of a costly repair. I woke up today not knowing I was going to have to drop more than 500 bucks.


Map of Newtown, CT

Gremlin Down, No Worries




We have the wifi gremlin that allows Sippin to know how much oil is in the tank remotely. We got a call saying it was not working and the tech came out the next day, fixed and we're back in business.


Map of Monroe, CT

Great Service




Quick response and tech knew exactly what to do


Map of Newtown, CT

Very accommodating




Called for service in the morning and had a tech out in the afternoon. Amazing attention to customer service.... And fixed my problem. Thanks for all your help.


Map of Monroe, CT

Great as usual!!





Map of Stratford, CT

Great, efficient service





Map of Newtown, CT

Blamed me for running out of oil




I woke up to a 54 degree house with no hot water. They blamed me! Sippin is not the least expensive place to get oil, I would think they would have great service. I paid my silver service plan and all invoices on time, every time. I’m on automatic delivery. Please admit your mistake, don’t blame your customer.


As always, Top of the food chain !




" See Line Above"


Great service!!





Wonderful service




Rich did a great job and even replaced the oil Pump plus checked everything else!


Annual service




Guys showed up on time. We’re friendly did a great job as usual.


Professional Service




Justin listened and resolved my concerns and did a first class job on the furnace tune up.


Fixed nozzle




Good quick work. However given Sippin fuel and new install last August why did it clog six months later?


Efficient service




Arrived quickly, assessed the problem ,placed a magnetic patch on the oil tank & notified Bill Kochiss of the problem. Bill Kochiss phoned & scheduled an appointment.


Fast response





Very personable, Very professional




Ed did a great job. He was professional, neat and personable.


Great service





Great Service!





issue not resolved




This is Jean and I have dealing with the furnace issues. The problem still exists and I have been assured that there is no danger for us losing heat. It is a good thing you have Maureen who has been helping me. Maintenance is already scheduled for 4/4/2019. So we have a new thermostat, a new zone box and a new circulating box and still have the noise.


Great Emergency reponse




Technician was very professional and pleasant


Pleasant and great servce




chris was very pleasnt, couteous and effectient


Quick response





Great service. Nice guys.





No Heat. Furnace not working




Ed was very professional especially on a snowy day when the roads are bad. Replaced filter and added oil to tank. Bigger issue is why was I out of Oil? Automatic delivery should have supplied tank with enough oil. If burning to much oil then service should be scheduled.


Great company





regular service




fast, clean efficient a job well done!


Fantastic response and service





Helpful





Propane Tank Check





Responded promptly and was very helpful!





Amazing as usual!




Fast, friendly and fixed!!!


Great job





emergency call,fast response and great technician.





Good service




In and out nobody opens. Let me know when he was coming and leaving .


Great service




Always professional & appreciate the clean up at the end of the job!


Great service!




The two service men that came to clean my furnace were very knowledgeable and friendly! Keep up the good work.


Oil Pricing




The person who took care of me was very pleasant to talk with


Ed A.

Ed A.

Call Completed - Heating System Service

Near Brett Rd, Fairfield, CT 06824
Jon K.

Jon K.

Call Completed - Heating System Service

Near Elk Dr, Southbury, CT 06488
david s.

david s.

Call Completed - TECHNICAL PHONE SUPPORT

Near Mile Hill Rd S, Newtown, CT 06470
Jon K.

Jon K.

Call Completed - Plumbing system service

Near Longview Rd, Monroe, CT 06468
david s.

david s.

Call Completed - Fuel supply system service

Near Goodridge Rd, Redding, CT 06896
Jon K.

Jon K.

Call Completed - Fuel supply system service

Near Wigwam Dr, Shelton, CT 06484
Bryan V.

Bryan V.

Call Completed - Burner Diagnostic and Repair

Near Chestnut Hill Rd, Newtown, CT 06482
Bryan V.

Bryan V.

Call Completed - Fuel supply system service

Near Marlin Rd, Newtown, CT 06482
Bryan V.

Bryan V.

Call Completed - Burner Diagnostic and Repair

Near Cathy Dr, Shelton, CT 06484
david s.

david s.

Call Completed - Heating System Service

Near Poverty Hollow Rd, Newtown, CT 06470