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Customer Reviews

Local Reviews

Rated 4.8 out of 5 stars based on 501 customer reviews

Map of Newtown, CT

Prompt service promblem solves quickly





Map of Newtown, CT

great installation




Great job installing new system 2000 work was neat and all three technicians were professional


Map of Shelton, CT

Excellent





Map of Easton, CT

Great Service!




So happy with Sippin right now! Installed new oil tank, removed old one, no mess, no smell, and the technicians were so nice and explained everything! Thank you!


Map of Newtown, CT

They were on time and notified me through email that they would be here shortly and did what they could to fix my problem.




Good company


Map of Bethel, CT

Excellent service





Map of Monroe, CT

Very Positive!




Very prompt, courteous, cleaned up after a job well done!


Map of Newtown, CT

No heat to heat!





Map of Shelton, CT

Great service in my Home. Horrible expetience to get him there




The service gentleman at my home was terrific. Had issues with customer service in office. Was told un truth information and I am not satisfied with my experience after scheduling was told many different stories on what time the gentleman was going to be at my house that part I was very unsatisfied with.


Response from Sippin Energy Products:

I will investigate this, and speak to our customer service personnel about it. Thank you for your kind words regarding our technician Jon, and please except our apologies for any inconvenience caused by poor communication from our our office staff.


Map of Newtown, CT

Excellent Tune Up





Great Friendly Service




Brandon was friendly and knowledgeable. He resolved the problem quickly. As to convenience, we had to reschedule our original appointment because we waited past the 4 hour (between 12 & 4) window!


Annual Tune Up




on time, very friendly technician, quick service.


Brandon Chase A1 Service




Brandon, On time. Polite. Informative. Efficient. What's not to like, I will request his services for next years appointment. Thanks. Happy Holidays. Mike.


Satisfied customer





Great service




Great service, very professional


Great service





Great service




Professional, knowledgeable, courteous


service and cleaning





Emergency Service




We had an emergency repair, service was dispatched within one hour and repair everything to our satisfaction.


Professional, knowledgeable and got here sooner then expected as we had no heat on the coldest day of the year.





Quick Response and Efficent Service




Ed arrived within an hour of my call to Sippin. My hot water heater wasn't working this morning. He was super efficient and very nice.


Great




Every thing is excellent service. Thank you Michael ward


Great




Jon was terrific, kind and cleaned up the leak. He certainly is an asset to your group. Happy Holiday's.


Great service and very professional!




When I came home from work recently, I found my furnace had stopped working. I called Sippin, and within an hour, a serviceman was at my door. He was very knowledgeable, and had my furnace working in no time!


Prompt response time to customer's early morning call, technician arrived at scheduled appointment time, knowledgeable techniciian.




Strongly recommend this company


Quick and effective service




I didn't have any heat this morning. Made a call to Sippin very early and had a technician, John, here within the hour or so. He got the furnace starting again. So, quick and effective service. Thanks!


Great Job, highly competent and courteous!




Ed tuned up my furnace and did a thorough job. It was done well and during the scheduled time. He took time out to discuss my concerns about the system.


Great work




The technician did a good job on the heater. Pleasant and efficient! Thank you.


GREAT SERVICE AND FRIENDLY WORKERS




Bill KOCHISS IS AN EXCELLENT sale person. THE TECH. WHO DID THE WORK WAS GREAT


No Contact!




We have been very happy with the service of Sippin for the many years of being with you. We had a 12-5pm service appointment and had no contact till I called about 4:30. Running late I understand, but Sippin should have called. When I called was told 6pm. we got a text about 9pm tech on his way. Wonderful Tech and said how sorry he was. No problem but would have expected more communications.


Response from Sippin Energy Products:

We just installed a system that alerts our dispatchers when we are running late for a promised appointment, I will check with them to see why you are not called. We apologize for that inconvenience.


zone heat fix




Bill was excellent.Very professional, thorough and competent. Thank you Bill. You were great!! This has absolutely nothing to do with Bill, but with Sippin. When I pay for Gold service I am truly wondering why I needed to wait for three days for service. Two of our three zones were working, BUT the outage was in the only zone we actually live in, and therefore a huge inconvenience. If Sippin is looking not to pay overtime or whatever they do for weekend service techs, it may be efficient for Sippin's bottom line, but not for this long-time loyal customer. It is a short sighted view for any company to take (in my opinion, of course). Thank you.


Prompt, fast service





Great Service





Quick, efficient service




Completely positive


Annual Service




Justin was great. Knowledgeable, personable and took the time to make sure everything was done correctly. The back office on the other hand has some room for improvement. The appointment was for some time after 2:00 and I booked over a month in advance. Justin did not arrive until approximately 6:00pm and still had more service call to do. At one time Sippin was making proactive calls to book the annual service appointment. This was done, if I recall correctly, late summer early fall. You should consider reviving that practice.


Sippin service




Excellent service at a premium price


Great Service





Emergency Service Needed...No Problem!




Work up to no heat, no hot water and a cold house. Placed a emergency service call and got a call back within 90 minutes telling me service was on it's way. Actually, got the text message with all the technician's info and photo. (nice feature for security). He was in and out in less than 20 minutes...bad igniter. Jon K. was prompt, friendly, courteous and professional. Great representative for Sippin as a company. I would recommend Sippin to anyone with a family that wants to insure they're not left out in the cold.


Professional ..and ready for my questions....




Very professional...loved the text message with photos ....notifying tech was enroute! Had time to secure pets.


Great Service




Brandon was great and got my system back up and working in no time!


Jon K.

Jon K.

Call Completed - Burner Diagnostic and Repair

Near Baldwin Rd, Newtown, CT 06470
Jon K.

Jon K.

Call Completed - Plumbing system service

Near High Rock Rd, Newtown, CT 06482
Bill M.

Bill M.

Call Completed - CONTROL SYSTEM SERVICE

Near Sunny Ridge Rd, Easton, CT 06612
Jon K.

Jon K.

Call Completed - Fuel supply system service

Near Carol Ann Dr, Newtown, CT 06470
Bill M.

Bill M.

Call Completed - Plumbing system service

Near Village Dr, Shelton, CT 06484
Jon K.

Jon K.

Call Completed - Burner Diagnostic and Repair

Near Glen Rd, Danbury, CT 06811
Jon K.

Jon K.

Call Completed - SYSTEM INSPECTION

Near Green Knolls Ln, Newtown, CT 06470
Jon K.

Jon K.

Call Completed - Fuel supply system service

Near Hattertown Rd, Newtown, CT 06470
Bill M.

Bill M.

Call Completed - Fuel supply system service

Near Judd Rd, Easton, CT 06612
Jon K.

Jon K.

Call Completed - Heating System Service

Near Obtuse Rd S, Brookfield, CT 06804