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Customer Reviews

Local Reviews

Rated 4.8 out of 5 stars based on 329 customer reviews

Map of Monroe, CT

Great Service




Jon was here within the allotted time frame. He assessed the problem and resolved it. He made the necessary repairs and now the furnace is good to go!


Map of Monroe, CT

Good Service




Overall good experience!


Map of Newtown, CT

Job well done




On time and courteous technicians.


Map of Newtown, CT

Brandon did a great job




Quick response and service. Couldn’t completely identify the issue but replaced some key componentry so keeping my fingers crossed.. Problem was before Brandon. Called Office and scheduled an appt last week to fix the issue. Took Friday off to be here and Sippin changed the appt to Thursday night. Wish they had told me no one was home when they got here. Was also told they couldn’t troubleshoot the problem without the error code. Because I couldn’t get service I kept resetting the hot water heater. Called yesterday because it failed again and was told by the tech that they didn’t need the error code, they could troubleshoot with their monitor so basically just got the run around and fake reason for why they wouldn’t service me. So basically have been getting the run around from Sippin. With that said Brandon was great. I am rethinking Sippin as my oil provider because of the issues with service.


Response from Sippin Energy Products:

Thanks for the feedback, I will investigate all of these things this with our service manager tomorrow. I will also investigate lack of communication from our dispatch department. Normally, if a homeowner is not home at the time of our arrival, the technician will reach out to our dispatch are so telephone calls can be made to any numbers we have on our database. We are also going to be sending repair orders out immediately via email if nobody is home at the time of our arrival. Please except my humble apologies for any inconveniences caused, also, I don't want to jump to any conclusions regarding the error codes till we do some further technical investigation, sounds like there could have been a difficult to diagnose condition on the unit. Gary Sippin


Map of Fairfield, CT

oil furnace tune up




very efficient and professional service call


Map of Monroe, CT

Good and timely service!





Map of Brookfield, CT

Great service! Very informative




Justin took the time to explain our system and importance of proper maintenance.


Map of Trumbull, CT

Problems and Questions were answered





Map of Newtown, CT

Prompt and professional service





Map of Trumbull, CT

Great service , great personality.




Was here right at 8a.m. came in done his job and explained any question I may have asked. Very nice technician.


Great Service




The technician was very professional and quickly found and fixed the problem.


Good




So far I am very happy with Sippin Energy's service and prices.


Service





Great service





courteous service




pls. come back and move the boiler temp from 165 to 180 your technician was reluctant to do so


Great Service




Brian was terrific.


The service was topnotch




I appreciate the fact that Ed let us know that he will be late.He also sent us his picture for ID.With that late at night and with all the crimes happening we felt safe.Thanks Ed.You did a phenominal job.


Quick response




Very good service


great service





Great service




Great job on maintenance on oil burner


Service call




Excellent service!.


Fantastic Service




Service team is always very friendly and take the time to explain everything to you. They do a great job.


Sippin customer




Since having Sippin as our provider and service organization, we have been very happy with price as well as service


Great Service!





Sippin annual service call





Good maintenance service. Very thorough.




Came late but they called to let me know.


Tank Genie





Furnace Cleaning





Very professional technician




Never had a problem with The Sippin Company


Furnace adjustment




On time, good service and pleasant individual


Great service I did not have any heat and they arrived promptly. The problem was explained to me and fixed.





No surprises





Conscientious Service




Excellent company that employs caring and responsible people.


Great service




Brandon did a great job and explained it well. Was not aware though that this may not be covered under my silver plan. Also in the past sippin had called to make annual service call when they had availability, did not happen last year


Wonderful sevice




Ed was great! On time, got the job done in a timely manner. Even the dog liked him!!!


Great service




Informative, efficient and professional


Great final service





No complaints




Excellent service


Great service, very neat.




Sippin Energy =#2


I didn't see any paperwork, so I don't know if anything had to be replaces or the efficiency of the heating system.





Bill M.

Bill M.

Call Completed - NO HEAT

Near Wheeler Park Ave, Fairfield, CT 06825
Bill M.

Bill M.

Call Completed - NO HEAT

Near Guinea Rd, Monroe, CT 06468
Jon K.

Jon K.

Call Completed - NO HEAT

Near Chimney Swift Rd, Sandy Hook, CT 06482
Jon K.

Jon K.

Call Completed - SOOT AND SMOKE

Near Edgelake Dr, Sandy Hook, CT 06482
Jon K.

Jon K.

Call Completed - NO HEAT

Near Newtown Tpke, Redding, CT 06896
Jon K.

Jon K.

Call Completed - NOT ENOUGH HEAT

Near Farrell Rd, Newtown, CT 06470
Bill M.

Bill M.

Call Completed - NO HEAT ONE ZONE

Near Craig Dr, Monroe, CT 06468
Ed A.

Ed A.

Call Completed - ANNUAL TUNE-UP

Near Craig Dr, Monroe, CT 06468
Justin D.

Justin D.

Call Completed - ANNUAL TUNE-UP

Near Flint St, Trumbull, CT 06611
David  H.

David H.

Call Completed - ANNUAL TUNE-UP

Near Riverford Rd, Brookfield, CT 06804