Electronic Documents & Notifications-Options

For your convenience we off er electronic e-mail documents and SMS notifications. They will arrive instantly in an easy to read and print Adobe Acrobat Format or by SMS Messaging*.

Sippin Energy Products HELP INSTRUCTIONS:  If you have any questions regarding electronic communications, just give us a call at 1-800-994-3835 and ask for a Customer Care Agent or e-mail us at csr@sippin.com   During regular business hours, you can also use the chat button displayed on the right side of this page to chat with one of our customer care agents.

Sippin Energy Products SMS Opt-In Instructions: To opt-in for SMS messaging, simply fill out your name, account number, cell phone number, and e-mail address (confirm twice), and check the box labeled OPT IN FOR E-Mail and SMS (Mobile and Desktop)

Sippin Energy Products Electronic documents will include, but not be limited to:

  • Fuel & propane delivery tickets and notifications (e-mail and SMS)
  • Quality control survey requests (e-mail and SMS)
  • Service work order receipts (e-Mail and SMS)
  • Statements and invoices (e-mail only)
  • Payment and credit notifications, etc. (e-mail and SMS)
  • General (non-marketing) correspondence from customer service agents

Sippin Energy Products MESSAGE FREQUENCY: You will receive no more than 4 messages per month unless you initiate additional service inquiries.

Sippin Energy Products SMS MESSAGES: Message and data rates may apply

Sippin Energy Products MARKETING: Note, we do NOT use SMS messaging for marketing or advertising purposes, only service critical document and notifications such as those noted above. We do however use e-mail for marketing and educational notifications. Any marketing e-mail you receive will include an opt out link at the bottom of the email should you wish to discontinue receiving promotional emails.

Sippin Energy Products PRIVACY:  We do not share any data, phone numbers, e-mails or information with any third parties for marketing or any other purposes. More detailed information about our privacy policy can be found here. 

STOP INSTRUCTIONS: To opt-out (STOP) of electronic documents, SMS and notifications, simply select the opt-out selection displayed on this page. You may also text the word STOP, to opt-out of SMS messaging at any time.

*For SMS messaging and data rates may apply.