5-Star Fuel Delivery & HVAC Technical Service, 24/7/365

Sippin Energy Products employs the most talented service technicians and delivery personnel in the industry. We also have a group of dedicated managers and customer care agents who will make sure your experience with Sippin Energy is worth 5 stars.  This is the reason we are now the highest-rated (By Google) full-service energy company in Connecticut!

Need proof? Check out some recent comments below, or visit our Review Page HERE 

Also, in case you were wondering…We post ALL customer reviews, the good, the bad and the ugly.  If our products and services ever fall short of expectations, you will see our efforts to make it right for our customer.  

Had a good experience overall. The team that did the installation of our propane were great! Very kind and professional. They communicated with me what to expect and went over all the safety features with us. I'm very happy with the whole process. I recommend using them.
Chose to switch to Sippin for their competitive propane pricing. They brought out new propane tanks and contacted my previous provider to coordinate the swap out. Very happy with the service so far!
Response from the owner:Hi Blair, I noticed your comment today from a few weeks ago and can't believe I haven't said thank you! It has been a very busy summer for Sippin Energy Products, so it is nice to sit back at the end of the day for a moment and read such an amazing compliment about one of our many skilled technicians. Ed is certainly an asset to our company, and I am more than happy to hear you have been satisfied with our performance thus far. I can especially understand the frustration involved with switching companies that many times. However, rest assured, in your case the expression "third times a charm" definitely is true! And I'll make it my mission to keep it that way, and make sure you and your family can rely on us no matter what. Have a great rest of your summer! Best, Eric L. Sippin
Technician was on time, efficient and explained our options clearly.
Abrahem did a great job and is very professional. Customer service people are very helpful. 11/7/2025--Technician was excellent. Very professional. Kept me informed of his activities. Customer service - Maureen and Andrea are helpful and professional. Brandon C was excellent. Explained work to be performed very well. Abe is an excellent technician.
Response from the owner:Thanks Charles!
I signed a service contract with Sippin this year and I'm very pleased thus far. My heat stopped working and they came over within an hour and fixed it. I'd recommend them to anyone
Response from the owner:Hi Steven, Thank you for leaving us a review! We are very pleased to welcome you to Sippin Energy Products and am glad you have benefitted already from the values we stand upon; fair prices and quick, reliable service. We look forward to continuing these traditions and to having you as our customer hopefully for years to come. Warm regards and Happy New Year, Eric L. Sippin
I have been with Sippen Energy for over 5 years. Like all of us now days I have been struggling. Erin was very kind and helpful with my new contract. She really made my day and made my budget easier to digest. Thank you, thank you thank you.
Fantastic service on all three service contracts. John L. was professional, knowledgeable, courteous and friendly — an all around star! 🌟 🌟🌟🌟🌟 Thank you very much, Sippin, from your happy customers of 28 years.

Great service and two wonderful and courteous technicians! Can’t thank them enough. We’ve been Sippin customers since 1997 and they are THE BEST ⭐️ ⭐️⭐️⭐️⭐️
Response from the owner:Susan, I know my reply is finding you a little late, it has been a wonderfully busy summer for Sippin Energy Products. I just wanted to take the time now to say how grateful I am for you thoughtful review. I'm fairly new to the family business here and seeing a customer of 21 years take time out of your busy schedule to rate us so highly is really an amazing feeling. It's comments like yours that keeps us holding our customers in the highest regard, and preserves our values that have been going strong all these years with you. Although a lot can change in that amount of time, one thing will stay the same; our appreciation of you, our very loyal customer. I'm wishing you all the very best. Eric L. Sippin
Courteous professional.
The service was great. Lucas was early and friendly. He quickly found the issue and fixed it fast. Sippin is a great company. Their service people are always wonderful. Customer service is also awesome!
Response from the owner:Thanks for your comments regarding Rich, I’ll make sure they are passed on to him. Thank you for your continued support.
Neat, clean, and professional installation of new oil tanks. Thank you!

Installed new propane tanks. Nice install!

Sipping continues to provide excellent service! From the receptionist to the delivery and field techs they are a pleasure to work with!

Needed to update the monitor on my propane tanks. Mark Beers was great! He scheduled his appointment to do the work around my schedule and notified me when he was on his way. Pleasure working with Mark as it is with all the people at Sippin!

Had my annual furnace tune-up. Justin Dooley performed clean, professional service to keep my furnace running efficiently. Thanks Justin!

In this age of AI it's nice to be able to call Sippin and get a real person answering the phone when I need to schedule my annual furnace tune-up or if I have any questions. Thank you Erin!

Just had my furnace maintenance performed. Thanks Austin for the clean professional service and for changing out the expansion tank and relief valve on my 27 year old boiler to keep it running with peak performance!
Response from the owner:Thank you, Frank for your review! And thank you for choosing us for these installations, we look forward to providing more good service for you in the future. Best, Eric Sippin
Tech came to door - then right to work, was polite, quiet, fast and informative. Serviced out furnace, said all was fine.
The techs at Sippin have always been great. Been a customer for over 20 years,never had an issue
Sippin staff is always professional and very timely and capable. Love the new a/c - Thank you!
Response from the owner:Thanks for the nice review, Teresa!
the Sippin representative performed the annual boiler maintenance. He arrived on time and completed his task in a reasonable time. He was friendly and and answered all my questions. i received an email after detailing his findings and work.
Response from the owner:Hi Cheryl, Thanks for the kind words. I'm happy to see you're satisfied with the work our technician performed. Also, I am happy to see the excitement by our new tank monitoring program. I think it is cool too! It's a great convenience for our customers, and feel it adds an extra level of comfort for our customers to be able to check their phones and see how much fuel they have. It's because we have great customers like you and want to go above and beyond. Warm Regards, Eric Sippin
Very polite. No complaints.
Sippin came out quickly and the technician repaired my furnace and explained everything. Great service!
Response from the owner:Thank you, Victor! We are grateful for your review!
Professional service, polite and very knowledgeable technician who efficiently diagnosed and resolved my burner issue. I am very pleased with the service that I received from Sippin.
Professional, timely service.
Very personable!
As always-timely, dependable and quality service! Sippin has been my go to provider for installation and service on oil burner, AC and recently a standby generator. They also take care of the automatic delivery of oil and propane. I appreciate the peace of mind that goes along with being their customer.
Response from the owner:Michael, Thanks! That's what we strive for every day. Best regards, Eric Sippin
Lost my heat. Called at around 8:30 was told between then and noon. Tech was here by 9:30. Very professional and courteous! The problem was fixed and heat up and running within 90 minutes!
The technician arrived during the window of time specified when we made the appointment. He was knowledgeable and replaced a part that was leaking that would have been a problem later in the season.
Quick Easy Friendly Service!!!
customer service operators are excellent!
Record time coming to my home to find out why my furnace was not licking on. Thank you!!
Response from the owner:Thanks for your great review, Stephanie!
Excellent service
timely, effective and kept us updated on everything done during our repair
Very satisfied with the timely support from Brian and Sippin today
Polite, clean, professional. Response time is fast and efficient. .
Abraham was very efficient and thorough and easy to deal with.
Came early, found problem immediately, fixed within 15 minutes.
Couldn't be better!
Very professional, knowledgeable and on time.
Showed up promptly and fixed the problem with my heating system. Courteous and professional.
Technician was very nice, courteous and efficient. Great service in a timely manner.
Charlie and Frank were professional from the start. Expert in delivery and installation of my new 500 gal propane tank. Ran all lines to multiple locations (generator, heater, gas grill) pressure tested. Thank you for a job well done!
Prompt and efficient service as usual! We've been with Sippin for 13 years and never had a bad experience. Any installations that have been done at my home have been done with skill and care resulting in a neat job with no loose ends left. When the crew leaves, there is no dirt or debris left behind.

All the service techs over the years have been very prompt and courteous.
Response from the owner:Thank you, Edward for 7+ years of service! We look forward to more good years ahead. Best, Eric Sippin
Excellent customer service!
Quick, efficient, friendly! Always happy with Sippin and Adam is great.
Response from the owner:Thank you, Sheryl! We love our customer service staff! Some of the best in the world. We are always happy to assist and appreciate your business.
Professional-efficient-knowledgeable---
Would highly recommend
Response from the owner:Thank you, Bill. We greatly appreciate your positive review!
Excellent service, Abe was very thorough in the annual heating system checkup; an older system but ready for the new heating season.
Excellent service. Very professional service.Technician was personable and a credit to Sippin.
Jessica was very efficient, courteous and professional
I couldn’t be more impressed with the entire experience of converting my home from oil to propane and installing a brand-new boiler and water heater. From start to finish, the team was professional, efficient, and a pleasure to work with. They handled the removal of the old oil tank with incredible care and neatness, leaving the space spotless.

What truly stood out was their excellent communication and coordination with subcontractors—everything was seamless and well-organized. They kept me informed at every step of the process. They took to present multiple options and thoughtful solutions, ensuring I got a system that best fit my home and my needs. Their expertise and attention to detail gave me total confidence in the investment. I highly recommend this company to anyone considering a similar conversion or new installation. Outstanding service, top-quality workmanship, and genuine customer care!
The guys did a nice clean job tuning up my oil burner.
Very nice individual and very efficient!
Response from the owner:Thank you for this nice review, Carmen! 😄
Brandon was very profession and did an excellent job with the annual servicing of my furnace. I've been a long time customer of Sippin for this and many reasons.
Excellent service and very professional team. As always I'm impressed by the service that Sippin provides which also provides my family with the security that are equipment is running and top quality.
Response from the owner:Thank you, Jeff!

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