Sippin Energy Products respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, including when you interact with us via SMS communications.
1. Information We Collect
We may collect personal data from you through the following means:
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Direct Input: Name, address, phone number, email, service preferences, billing and payment information.
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Automatic Means: IP address, device type, browser, and usage data.
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Third Parties: From business partners, marketing platforms, or public databases.
2. How We Use Your Information
Your information is used to:
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Schedule and fulfill fuel, HVAC, and energy services
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Send order and delivery confirmations
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Process and track payments
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Respond to service inquiries and technical support requests
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Improve our products, services, and website
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Communicate via text message (SMS), email, and phone where permitted
3. SMS Text Message Program
Sippin Energy offers SMS messaging for account alerts, service updates, promotions, and scheduling.
Opt-In Instructions:
To enroll in SMS communications, customers must complete the opt-in form at:
https://sippin.com/payment-options/paperless-e-documents/
Message Frequency:
You will receive no more than 4 messages per month unless you initiate additional service inquiries.
HELP Instructions:
If you receive an SMS message from us and need help, reply with HELP for assistance or contact us at (203) 261-3668 or e-mail: support@sippin.com.
STOP Instructions:
Text STOP to opt out of SMS messages at any time. Or you can STOP by visiting this web page and selecting Opt-out (STOP):
https://sippin.com/payment-options/paperless-e-documents/
Message and Data Rates Disclosure:
Message and data rates may apply. Please consult your wireless provider for applicable charges.
Privacy & Security:
We do not sell or rent your mobile number. SMS data is handled in accordance with this Privacy Policy and is protected using secure technologies.
4. Data Sharing and Security
We do not share your personal information or data with any third parties for any purpose. Your data is secured with encryption, authentication, and access controls.
5. Your Rights
You may request to access, correct, or delete your information. You may also opt out of marketing communications at any time.
6. Cookies and Website Tracking
We use cookies to personalize your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Policy Updates
We may revise this Privacy Policy as needed. Changes will be posted to this page with the effective date.
Effective Date: May 13, 2025
Last Reviewed: May 13, 2025
Contact Us
Sippin Energy Products
234 Main Street, Monroe, CT 06468
Phone: (203) 261-3668
Email: support@sippin.com