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Danbury CT, Heating Oil, Propane, HVAC, Reviews

Sippin Energy Products provides high-quality bio heating fuel delivery, propane fuel delivery, as well is a wide scope of HVAC sales, installation and aftercare service to the town of Danbury Connecticut. Sippin Energy Products has served southwestern Connecticut since 1919 with the highest quality products and services available. We are A+ rated by the Better Business Bureau and offer the very best value in the energy business. We also offer high quality Bio-Heating Fuels as well as propane delivery and service.

Please take some time to read some of the customer reviews on this page to see how our staff takes pride in the products and services that we provide.  Our reviews are up-to-date and unfiltered from Sippin Energy customers in your local town. 

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Local Reviews
for Danbury, CT

Rated 4.8 out of 5 stars based on 111 customer reviews

Map of Danbury, CT

Prompt and efficient service





Map of Danbury, CT

Prompt, great service





Map of Danbury, CT

Always great service





Map of Danbury, CT

Excellent and quick service!




Jon K. took the time to explain the furnace system and answer all questions in a professional manner. He went above and beyond!


Map of Danbury, CT

Contracted burner service/maintenance




I find it mind-boggling that I pay for the maintenance plan and burner service yet it takes a good four months to get that cleaning appointment done I cannot fathom why it takes so long. My opinion unacceptable


Response from Sippin Energy Products:

We agree, and apologize. That being said we literally had thousands of customers called for preventive maintenance visits within a three or four month period this year which significantly pushed back our schedule. We are undertaking proactive action at the moment to spread out the annual tuneup visits or effectively throughout the year. We recommend they be scheduled during the spring and early summer. Again, no excuses here, but we are working on a solution to shorten that delay. Also, we do have a cancellation list which almost always provides an earlier slot for these types of appointments. I have put through a 20% discount on your service plan renewal to compensate for the inconvenience.


Map of Danbury, CT

Great Customer Service




The guys came and solved our problem in a matter of minutes. Great job.


Map of Danbury, CT

Great Emergency reponse




Technician was very professional and pleasant


Map of Danbury, CT

Oil Pricing




The person who took care of me was very pleasant to talk with


Map of Danbury, CT

Great service




With in 15 minutes and heat in within 30


Map of Danbury, CT

Great Service





Annual Service




2 very quiet and efficient service people.


So helpful




I was a Sippin customer for years before miiving to a natural gas heated home 2 years ago. I had my furnace serviced right after moving by someone. this morning when I awoke to no heat and I needed help I thought of Sippin.As always Anfrea’s response was warm, professional and responsive. I am thrilled to be a Sippin customer again


Excellent service





Annual Check Up




Chris did a great job....very friendly / very professional


On time service




Tech Chris was just great - friendly, courteous, and efficient!


Kelly




she had a wonderful understanding of a situation that I was scamed of 4k. I had always paid my bill in full. Kelly had allowed me to pay half of my bill for the past delivery I will pay Tre rest at the end of the month or the beginning of January Thank you.


Professional service. Courteous and very knowledgeable




excellent technician


Inspection of heating system




My service tech was very kind and courteous. A true professional and a asset to his company.


Great Service




Chris Page was at my house at 5:30 am, got the boiler up and running in no time


Great Customer Service




We have been Sippin customers for 14 years - they have always treated us like family.....Our repairman Chris eased our worries and assured us that all was well. He was very professional, polite and greeted us with a smile!


Great service





Reliable and competent




Right on time, received texted ETA when enroute, and once arriving took care of annual preventative maintenance carefully and in a reasonable time.


Excellent service, investigated, asked questions, resolved issues, i am not on any social media sites




Very impressed with his efficient diagnostics... I apologized that there wasn't a more serious no-heat issue... this was probably an anomaly, the system re-oriented itself kind of... the Tech was one of Sippin Energy's Best... thanks for such terrific service


annual service




other than being a little late everything was fast and efficient the gentle men where very good at there job.


Extremely impressed- good service





very professional




the two techs that came today were knowledgeable and quick


Did not solve problem, need another service call!!!!!




Did not solve problem, must get service man back, when furnace turns over, big tacket, scary!!!!


Great service. Great people





Great service




Job well done


Emergency call





Great Service




Dave H. was great! He installed our Gremlin monitor and explained how to use it. Dave is very knowledgeable and took the time to answer all our questions in a way that was easy to understand.


I wonder




We have had our annual tune ups done through Sippin for the last 14 years. This time I was wondering what the technician was doing for most of the hour he spent at our house. He arrived at 11.10 am. After I showed him the furnace room, he went back to the truck for 5 minutes and then started to work for a short time. He then went back to his truck for an entire 25 minutes. Once he came back down, he vacuumed and then packed up around 12.10 pm and left at 12.15 pm. I usually hear a lot more commotion downstairs and the technicians do what they need to do and then leave. Maybe it was his lunch break in between. Anyways, the technician was a nice gentleman but I wonder if he was as thorough as everyone else we had in the past given that he effectively was only in the basement for 1/2 hour of the hour he was here.


Response from Sippin Energy Products:

Thank you for your feedback. I will check with the technician about this service visit. That being said, annual tuneup visits nowadays do tend to be much shorter than in the past mostly due to the fact that we now deliver an ultra low sulfur biofuel which burns essentially soot free. In the old days, the furnace heat exchanger had to be disassembled and vacuumed out every year. Your heat exchanger would certainly be inspected during the annual tuneup, however if there is no set buildup, the vacuuming is unnecessary. Most of the annual tuneup these days revolves around burner efficiency adjustments, control safety systems, oil filter and nozzle replacement, and dialing in the burner for optimal efficiency. I reviewed the technicians work order and confirmed that the nozzle and oil filter were both changed, the digital energy efficiency tuneup was completed, and a full set of efficiency readings were taken and recorded. Again, because of today's clean burning low sulfur heating fuel, heat exchangers are rarely vacuumed out on an annual basis.


Furnace service




I had a problem with the zones for AC in May and we noticed that the stove pipe had several holes through the entire length of the pipe. The serviceman said to mention it when I called for service on the furnace. I tried to make an appointment in May because I knew we wouldn’t need the heat until the fall. I was told by your representative that you don’t schedule cleanings until September. I called in September and specially mentioned the stove pipe problem. The appointment I got was a month away so I sent an email to make sure the serviceman had t supplies he would need. I received no response. I call the morning of the service to see when he would arrive and I mentioned again to make sure the pipe was known. When the serviceman arrived he only had 2 pieces of pipe. I had to cal the office because he wasn’t going to repair all the rusted holes in the pipe. I was very concerned about carbon monoxide leaks. The office called him and he said he would go to warehouse and get more pipe. If I didn’t call the office it could’ve potentially been a deadly mistake. That concerned!!! Just thought you might want to know.


Easy Tune Up





yearly cleaning and service maintenance




Justin was effecient, cordial. and did a thorough job cleaning our furnace.Took time to llisten to our concerns and completed the job with our satisfaction.


Great




He was great. Courteous friendly knowledgable efficient


Excellent Electricaol Work




Perfectly planned and executed


Prompt arrival, neat work space, cleaned up after himself, polite




been with Sippin many years


Good service





Excellent service tech.




A respectful representative of your company. I am under your service contract.


Brandon C.

Brandon C.

Call Completed - CONTROL SYSTEM SERVICE

Near Golden Hill Ave, Danbury, CT 06811
Rich  R.

Rich R.

Call Completed -

Near Laura Dr, Danbury, CT 06811
Brandon C.

Brandon C.

Call Completed - OIL TANK MONITOR INSTALL

Near Little John Ln, Danbury, CT 06811
Brandon C.

Brandon C.

Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT

Near Little John Ln, Danbury, CT 06811
Rich L.

Rich L.

Call Completed -

Near Tucktaway Ln, Danbury, CT 06810
David  H.

David H.

Call Completed - Plumbing system service

Near Westminster Rd, Danbury, CT 06811
David  H.

David H.

Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT

Near Westminster Rd, Danbury, CT 06811
Rich L.

Rich L.

Call Completed -

Near Jireh Ln, Danbury, CT 06804
Adam S.

Adam S.

Call Completed - Burner Diagnostic and Repair

Near Saugatuck Ridge Rd, Danbury, CT 06810
Adam S.

Adam S.

Call Completed - Burner Diagnostic and Repair

Near Southview Ave, Danbury, CT 06811