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Easton CT, Heating Oil, Propane, HVAC, Reviews

Sippin Energy Products provides high-quality bio heating fuel delivery, propane fuel delivery, as well is a wide scope of HVAC sales, installation and aftercare service to the town of Easton Connecticut. Sippin Energy Products has served southwestern Connecticut since 1919 with the highest quality products and services available. We are A+ rated by the Better Business Bureau and offer the very best value in the energy business. We also offer high quality Bio-Heating Fuels as well as propane delivery and service.

Please take some time to read some of the customer reviews on this page to see how our staff takes pride in the products and services that we provide.  Our reviews are up-to-date and unfiltered from Sippin Energy customers in your local town. 

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Local Reviews
for Easton, CT

Rated 4.9 out of 5 stars based on 64 customer reviews

Map of Easton, CT

Excellent service!





Map of Easton, CT

Excellent Service and Support





Map of Easton, CT

Great service!




Brandon & Rich were on time and in and out quickly. They did a great job servicing our furnace and hot water heater.


Map of Easton, CT

Excellent but pricey





Map of Easton, CT

Water heater




Very good job. Thank you


Map of Easton, CT

great service, nice guy





Map of Easton, CT

Great Professional Service





Map of Easton, CT

Always so responsive.





Map of Easton, CT

Worst Annual Service Ever!




By far the worst annual Boiler tuneup ever. The tech was dispatched to perform a yearly boiler service and purge the air from the baseboard loops. The tech arrived at the house, and left, while we were not home, so I couldn't check his work. My wife arrived home approx 5 hours after the tech left and the house inside temp was already down 5-6 degrees from the thermostat setpoints. The boiler would not turn on despite resetting the service switch. Since I was out of town my wife had no choice other than to call Sippin energy 24 hour service line. A tech arrived fairly promptly within 2 hours. It was found that the first tech had left the main return ball valve closed after attempting to purge air from the baseboard loops. The valve was opened and boiler started to perform as expected. This is unacceptable service. The first tech also left boiler cleaning brushes in our basement, just an overall half hearted attempt at service. There is also still air in the baseboard loops. I will be canceling my contract with Sippin after the term expires. We have also had problems in the past with Sippin's customer service, upon signing the contract we were assured the office would be contacting us to schedule the yearly service. After 3 months of not hearing from Sippin we called the office and were informed we should have called earlier and the boiler would not be serviced until December due to work volume.


Response from Sippin Energy Products:

Please accept our apologies for this oversight and inconvenience. I'm a bit surprised because our technician Will is a very talented person and this is the first bad review he has ever received on Google. That being said I will speak to him about double checking things and making sure no valves are ever overlooked again. Thank you for your valued feedback.


Map of Easton, CT

Excellent service




The techs were informative trustworthy and thorough


Deep expertise





Service was excellent more can’t be said





Quick fix




Justin did a nice job making the wireless monitoring application work. He also worked hard to install the old style monitor alongside the new wireless monitor.


Great service, knowledgeable technician




Technician was knowledgeable and explained what had happened to our system.


Good service, as always




Rich arrived on time and didn't leave till work was completed.


Great Service




I was very pleased withe Brandon Chase. He was very thoro with his work Very pleasant. If I need service again I would want him. He is an asset to your company. Keep him as part of your company.I I am 93 years old and a World War 2 veteran and very happy with Brandons work


Great service




Brandon was courteous and resolved my problem- thank you!!


annual service





Quick Response




Called in at 5AM, multiple repairs completed by 7AM. Thanks for coming to the rescue.


Very friendly, courteous, and professional technician.




I would recommend Brendon to anyone who would ask for a boiler technician.


Professional expertise and servcie





Good service





Service was OK. Could Have Been Better.




Installation of new central air conditioning system was satisfactory. However, the interior electrical wiring for the air handler was very poorly done. Wiring was stretched through the air instead of being fastened to the attic framing. Also, the outdoor condenser unit was hastily installed on a flimsy bed of gravel without any containment edging. The gravel will eventually settle and wash away, leaving the unit improperly supported and unlevel. The job could have been MUCH better if just 30 minutes of time had been invested to run wires neatly to the air handler, and another 30 minutes invested to set up a proper base to support the condenser. For these reasons I can only give Sippin Energy Products a rating of "average".


Response from Sippin Energy Products:

Thanks for the feedback, we'll jump on this right away and address these shortcomings immediately. You will hear from our staff 1st thing Monday to schedule a follow-up visit. We apologize for the inconvenience. Gary Sippin


very nice




as above


Fantastic customer service!




Dave was quick to response to my incident and was able to diagnose and resolve the issue quickly. I would rate this as an A++++++ Outstanding service call by Dave and the Sippin Energy team :>)


SERVICE CALL





Emergency repair of A/C sustem on 7/4





Quality Service and Great Attitude





MAS




Service was excellent & professional


Excellent service




Workers arrived on time to remove my in the ground oil tank. Sippin workers were very courteous, friendly and efficient.


Outstanding service!




1,000,000 thank you’s to Ryan George & team for outstanding service in installing our propane tank and getting our new range up and running. He truly went above & beyond. We’re COOKIN’ WITH GAS!


Great Service





oil was leaking




thank very much.


oil sloge problem




very good.


Great service (gold membership is expensive)





Great dealing with professionals.





Great




David was very professional and a pleasure to deal with.


Really great service!!




Brandon came out in the middle of snow and ice, found the issue, fixed it and explained it completely to us.


Sippin




Justin is awesome.


Quick service before storm!




John arrived during snowstorm and repaired the furnace quickly. Lifesaver.


Bill M.

Bill M.

Call Completed - Burner Diagnostic and Repair

Near Kachele St, Easton, CT 06612
Will W.

Will W.

Call Completed -

Near Chester Rd, Easton, CT 06612
Bill M.

Bill M.

Call Completed - Burner Diagnostic and Repair

Near Everett Rd, Easton, CT 06612
Justin D.

Justin D.

Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT

Near N Park Ave, Easton, CT 06612
Justin D.

Justin D.

Call Completed - Energy Efficiency Tune-Up, CONTROL SYSTEM SERVICE, CHECKED SAFETY LOCKOUT

Near N Park Ave, Easton, CT 06612
Bill M.

Bill M.

Call Completed - Plumbing system service

Near Judd Rd, Easton, CT 06612
Bill M.

Bill M.

Call Completed - SERVICE - GAS

Near Sunny Ridge Rd, Easton, CT 06612
Andrea K.

Andrea K.

It was a pleasure speaking with you today! We strive to meet and exceed our customer’s expectations and ask that you take a moment to rate your overall experience with us.

Near Wilson Rd, Easton, CT 06612
Ed A.

Ed A.

Call Completed - Burner Diagnostic and Repair

Near Adams Rd, Easton, CT 06612
Andrea K.

Andrea K.

It was a pleasure speaking with you today! We strive to meet and exceed our customer’s expectations and ask that you take a moment to rate your overall experience with us.

Near Blanchard Rd, Easton, CT 06612