Sippin Energy Products provides high-quality bio heating fuel delivery, propane fuel delivery, as well is a wide scope of HVAC sales, installation and aftercare service to the town of Oxford Connecticut. Sippin Energy Products has served southwestern Connecticut since 1919 with the highest quality products and services available. We are A+ rated by the Better Business Bureau and offer the very best value in the energy business. We also offer high quality Bio-Heating Fuels as well as propane delivery and service.
Please take some time to read some of the customer reviews on this page to see how our staff takes pride in the products and services that we provide. Our reviews are up-to-date and unfiltered from Sippin Energy customers in your local town.
Local Reviews
for oxford, CT
Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, praise, and appreciation for the services provided. The positive reviews highlight the quality of the work, the professionalism of the technicians, the efficiency of the service, and the positive interactions with the staff. The negative reviews mainly revolve around issues with the cost of maintenance or repairs, although there are also a few complaints about the length of the process or the initial assessment. Overall, the reviews suggest that customers are generally satisfied with the services provided by Sipper's HVAC.
Good Job
BILL - Oxford, CT 06478
Annual service
JAMES - Oxford, CT 06478
Thanks for doing such a thorough job
Prompt, great service
JACQUELINE - Oxford, CT 06478
Telephone correspondence
DEBBIE - Oxford, CT 06478
Great service
WILLIAM - Oxford, CT 06478
Excellent Service
JACKIE - Oxford, CT 06478
Hi, thank you Erin for your help in making the renewal of my yearly contract easy and stress-free.
Great Professional Installation
HUGH - Oxford, CT 06478
Lucas and the team from Sippin had my water heater changed out in no time. If I didn't have hot water back I'd never have known they were there replacing it! Always makes a difference when pride and professionalism is front and center.
Great service
KENNETH - Oxford, CT 06478
Excellent service
JENNIFER - Oxford, CT 06478
On time! Neat, knowledgeable, and efficient!
Tech was personable and competent, unfortunately the defect in my system was not corrected.
RICHARD - Oxford, CT 06478
Always great service in our experience
RICHARD - Oxford, CT 06478
Technician showed up as scheduled. A light thorough did a great job no complaints.
On demand maintainence
KENNETH - Oxford, CT 06478
Advanced notification was slightly inconvenient
Great Service
JOHN - Oxford, CT 06478
Knowledgeable Tech! Great Job
Excellent service
GAIL - Oxford, CT 06478
Great service
Great
JOHN - Oxford, CT 06478
Great service, friendly Tech
Excellent Service!
ERIC - Oxford, CT 06478
Lucas & team did a fantastic job taking out our old tank, putting in the new tank, along with all the new pipes and lines, gremlin, & day tank! The tank looks great and the stone colored pipes they used look awesome, clean, and safe. They were very thorough being sure it followed all codes and safety regs.
Excellent Service
HEIDI - Oxford, CT 06478
Excellent Service!
ERIC - Oxford, CT 06478
John did our annual service on our furnace. He did a great job! He was knowledgeable, thorough, and me know what he was doing. Our furnace was so quiet when he was done!
Excellent service
JULIE - Oxford, CT 06478
Furnace installation
CAROLYN - Oxford, CT 06478
installers were efficient& polite
Excellent Service!
DAVID - Oxford, CT 06478
Charles and Brandon were great!!! Very efficient, explained everything and pleasant to deal with!
Excellent
JODI - Oxford, CT 06478
Polite, efficient, and fixed it!
Sippin Energy & excellent Customer Service
Robin - Oxford, CT 06478
Jessica B was great! She helped me with everything I needed - I had lots of questions about our price plan & getting a new one set up, the gremlin & an appt to get it installed, and lastly setting up our annual service appt. She was able to answer all of my questions, emailed us the docs we needed, and explained what was needed for each one. She was extremely knowledgeable as well as super friendly. Excellent customer service overall! Thank you!
Excellent service
LORI - Oxford, CT 06478
furnace cleaning
CAROLYN - Oxford, CT 06478
wet poliet & efficient
Frustrating
WILLIAM - Oxford, CT 06478
After doing a routine tuneup, the furnace would not go on. To call for a second visit and the problem was finally fixed.
Great service, on time, polite
JACQUELINE - Oxford, CT 06478
Excellent service
ELLEN - Oxford, CT 06478
The technician came very promptly. He was very knowledgeable. Did what he have to do and got us back up and running.
Nice work
JAMES - Oxford, CT 06478
Appreciate the service I get every visit
Good Service, Jessica was polite and friendly.
JOHN - Oxford, CT 06478
Surprise to see plan not available for viewing online!
Quick response. Always friendly service.
RICHARD - Oxford, CT 06478
Had trouble with the air conditioning. Team was out lickety-split to fix it. Never have a bad experience with the service department.
Gremlin Monitor
DANIEL - Oxford, CT 06478
The technician arrived during the scheduled time and was able to install the cellular version of the gremlin monitor. He also explained how to set up the app on my phone.
Tank Monitor Did Not Work
DANIEL - Oxford, CT 06478
Appointment was scheduled for between 10am and 2pm. Received a call at approximately 1:30pm the technician was running late. When the technician arrived, he was unable to sync the monitor to my Wi-Fi. He said they had similar issues with this monitor at other locations. He stated there might be another type that would work and Sippin would call to set up a future appointment. Why not bring both types if it is known one type might not work. Also, I understand that technicians can be delayed by unexpected situations, and I appreciated the call to notify me they were running late, but it is frustrating to wait from 10am to almost 4pm and then have the monitor not work. I would like to add I have no issues with the technician, he was great.
Response from Sippin Energy Products:
Mr. Walsh, Please accept our apologies for this experience. We have a technician dedicated to handle tank monitor calls but he was stuck on an installation that went longer than expected. So, Will W. was dispatched because he does has prior training on managing monitor installs but may have had less parts stock available to handle your service call correctly. We are reviewing this situation and taking corrective action in our scheduling and dispatching procedures to prevent this situation moving forward. We do value your feedback and thanks for being a customer. Best, Eric L. Sippin
Very Happy
BILL - Oxford, CT 06478
Great Service
JOHN - Oxford, CT 06478
Great job, fast and neat!
Excellent professional service!
CAROL - Oxford, CT 06478
Excellent service. He was able to quickly diagnose the problem, had the part to replace it in the truck and was able to quickly fix the problem and now the heat is working!!
Impeccable service
RICHARD - Oxford, CT 06478
My wife was home throughout the air-conditioning install, stated she couldn’t believe how professional, polite and super neat, the technicians were. The install looked great, very neat and clean. They also took the time to go over the system with her, explain where the filter is, that needs to be changed. Perfect job, great customer service would highly recommend.
Excellent Service
CHRIS - Oxford, CT 06478
Prompt response and great service as always
Jeff is a great representation of the company
EVAN - Oxford, CT 06478
Jeff is clearly knowledgeable with his work. He is professional and gets right to work. He doesn't mind explaining what he’s doing as he troubleshoots, which is a big deal. Thanks again - Evan
Excellent service!
CONSTANTINE - Oxford, CT 06478
18 years of excellent service! Thank you to all of the Sippin Energy Team!
Austin B.
Call Completed - SET PROPANE TANK
Adam S.
Call Completed -
Aaron C.
Call Completed - SYSTEM INSPECTION
Austin B.
Call Completed -
Dan A.
Call Completed - Energy Efficiency Tune-Up
Austin B.
Call Completed -
Adam S.
Call Completed - CONTROL SYSTEM SERVICE, SERVICE - GAS
Luis S.
Call Completed -
Luis S.
Call Completed -
Luis S.
Call Completed -