Sippin Energy Products provides high-quality bio heating fuel delivery, propane fuel delivery, as well is a wide scope of HVAC sales, installation and aftercare service to the town of Stratford Connecticut. Sippin Energy Products has served southwestern Connecticut since 1919 with the highest quality products and services available. We are A+ rated by the Better Business Bureau and offer the very best value in the energy business. We also offer high quality Bio-Heating Fuels as well as propane delivery and service.
Please take some time to read some of the customer reviews on this page to see how our staff takes pride in the products and services that we provide. Our reviews are up-to-date and unfiltered from Sippin Energy customers in your local town.
Local Reviews
for Stratford, CT
Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, praise, and appreciation for the services provided. The positive reviews highlight the quality of the work, the professionalism of the technicians, the efficiency of the service, and the positive interactions with the staff. The negative reviews mainly revolve around issues with the cost of maintenance or repairs, although there are also a few complaints about the length of the process or the initial assessment. Overall, the reviews suggest that customers are generally satisfied with the services provided by Sipper's HVAC.
excellent service
PATRICK - Stratford, CT 06614
The technician was friendly and answered all my questions.
Great service!
MICHAEL - Stratford, CT 06614
Will and Frank completed the installation without any interruption of our daily routine. The work area was completely cleaned, wouldn’t even know the extent of their service. They both acted professionally. Always pleased when Will is the tech who responds.
Very good service
MICHAEL - Stratford, CT 06614
Will recognized the problem and was able to complete the repairs in a very timely manner. His work was not disruptive and left the furnace/cellar area very clean. He made an excellent suggestion which previous techs never mentioned. This service call could have been unnecessary, since techs in previous years did the same repair, but did not offer his suggestion and follow through. Will was also very personable.
Excellent service
WENDY - Stratford, CT 06614
Always have been very pleased with your services and Chris did it all
Great Service
PHILIP - Stratford, CT 06614
Quick and courteous.
Service review
JOHN - Stratford, CT 06614
Tech showed up early & on time, at 8:00 AM! Great to be able to do more things,. He was also very fast in performing the check-up. Thank you very much!
Excellent customer care
RICHARD - Stratford, CT 06614
Brian was very professional and knowledgeable. He took the time to explain what was done and cleaned up the area where he had worked. Thank you for a fine job!
Excellent
RITA - Stratford, CT 06614
Excellent Did great job
Furnace tune up
MARY - Stratford, CT 06614
On time. Knowledgeable
Excellent!
WENDY - Stratford, CT 06614
I have never had a problem with Sipping and the service…
Excellent service
WENDY - Stratford, CT 06614
I’m akwsys pleased with Sippins service reps…thank you
Excellent service. Your service people are the best.
LARRY - Stratford, CT 06614
Excellent
LETHA - Stratford, CT 06615
Job well done
Good
LETHA - Stratford, CT 06615
I am not sure if the problem is corrected. Service people were excellent
Excellent Service
MAURICE - Stratford, CT 06615
Two techs, both well informed on HVAC issues and particulars of the job. Demeanor and cooperativeness excellent per customer. Work done efficiently.
Great service
Hilary - Stratford, CT 06614
Mark was friendly, polite, on time and informative. Thank you
Excellent
RITA - Stratford, CT 06614
Excellent service thank you to sippin and chris
not sure I still have the same issue
LETHA - Stratford, CT 06615
Your service people were good however I still have the same problem that I have been complaining about for months Now they are telling me I need to spend more money and I am still making payment on this unit I did not have this problem before.
This service call should not have been necessary.
MICHAEL - Stratford, CT 06614
The tech, Dan, has been to our house before. Very friendly and knows what he is doing. Would rate his service very highly. The issue I have is: the monitor should probably never have been installed. For installation I had to make an appointment, block 4 hours. Wasn’t old that the monitor had a limited service life. Then you tell me it has to be removed, again, I have to make an appointment and block 4 hours. NOT very good customer service. The monitor goes from free to $48 a month?
Great Service
SAM - Stratford, CT 06614
Thank you for the excellent service, and plan coverage.
Too early
CHRISTOPHER - Stratford, CT 06615
Appt time was for 800AM-noon. Tech showed up at 715AM, earlier than we were ready.
Great Service
SAM - Stratford, CT 06614
Great service! 5 stars all day. Thank you Chris.
Thank you
HILARY - Stratford, CT 06614
Came on time, nice and professional. Things are running smoothly so far
A welcome change !
CINDY - Stratford, CT 06615
I became a customer last year and I have been very impressed with their service and professionalism.
Thank you
HILARY - Stratford, CT 06614
Abe came out quickly, in the middle of the night to help us out with a furnace problem. He fixed the immediate issue, and explained what was wrong and what was required next.
Great service
BRIAN - Stratford, CT 06614
Your technician was on time very informative and did a great job
Tech John showed up for my service earlier than expected which was fine and was very thorough, polite and quick and answered a couple of my questions
JOHN - Stratford, CT 06614
Thank You to Sippin Energy for Amazing Customer Service
CONSTANCE - Stratford, CT 06614
On behalf of Constance Susi family - . . . . . . . . . . Thank you to everyone at Sippin Energy who was involved in helping us on 09-24-2024. . . . . . . . . . . Thank you Maureen, Jessica, Stacey. . . . . . . . . . . Thank you to the 2 Technicians who met my brother Rick at our Mom's house. Sorry that I do not know their names. . . . . . . . . . . Appreciate the amazing customer service from everyone at Sippin Energy. . . . . . . . . . . Kindest regards. . . . . . . . . . . Steve Susi in Texas . . . . . . . . . .
Excellent service
PATRICK - Stratford, CT 06614
Jeff arrived and was very pleasant. He advised us that our water heater was wired incorrectly and we should have it fixed. Waiting on a call from Sippin
Your employees are outstanding. They are friendly and knowledgeable. This includes the person who takes my call, billing, sales (Bill) and your servic
LARRY - Stratford, CT 06614
Excellent
RITA - Stratford, CT 06614
Very good excelent
Great service and fast response with email.
JAMES - Stratford, CT 06614
Excellent customer care
RICHARD - Stratford, CT 06614
Very professional and knowledgeable. Handled my renewal with total compassion and in a non-rushed manner. She made sure I understood every aspect of the process. I give her an A++ rating. Rich W.
Excellent Customer Care
RICHARD - Stratford, CT 06614
The technician was very professional and made sure everything was functioning properly. He was polite and knowledgeable, he even made sure he cleaned up after he completed the task. Rich W.
Great service
BRIAN - Stratford, CT 06614
Thank You from Customer 3457290 for Invoice S292322
CONSTANCE - Stratford, CT 06614
Thank you for the very quick response and repair/replacement on the morning of May 17m 2024. Greatly appreciated.
Great service
LYNDA - Stratford, CT 06614
Great Service
CINDY - Stratford, CT 06615
I have only been with Sippin for one season and it will be repeated! I found them to be very organized, knowledgeable and friendly. I would recommend them without hesitation.
Very Good Service
MICHAEL - Stratford, CT 06614
Dan arrived on time as usual. He pays attention to how you describe your problem. This is a minor, yearly issue for our boiler, but he corrected it quickly. Leaves the furnace area clean, without any mess. Provides a clear description of the service performed.
Excellent service
JAMES - Stratford, CT 06615
Erin is great at her job
Austin B.
Call Completed - Energy Efficiency Tune-Up
Dan A.
Call Completed -
Luis S.
Call Completed - INSTALLATION OTHER
Brian A.
Call Completed - Energy Efficiency Tune-Up
Chris G.
Call Completed -
Brandon .
Call Completed -
Will W.
Call Completed - SYSTEM INSPECTION
Jessica B.
CSR Survey
Chris G.
Call Completed -
Will W.
Call Completed - CONTROL SYSTEM SERVICE