Sippin Energy Products provides high-quality bio heating fuel delivery, propane fuel delivery, as well is a wide scope of HVAC sales, installation and aftercare service to the town of Oxford Connecticut. Sippin Energy Products has served southwestern Connecticut since 1919 with the highest quality products and services available. We are A+ rated by the Better Business Bureau and offer the very best value in the energy business. We also offer high quality Bio-Heating Fuels as well as propane delivery and service.
Please take some time to read some of the customer reviews on this page to see how our staff takes pride in the products and services that we provide. Our reviews are up-to-date and unfiltered from Sippin Energy customers in your local town.
Local Reviews
for oxford, CT
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and loyalty. Customers consistently express appreciation for the company's professionalism, responsiveness, and technical expertise. A dominant theme is the speed and efficiency of service, with multiple reviewers highlighting quick response times, same-day repairs, and technicians arriving within minutes or hours of initial contact. The technical staff receives particular praise for being knowledgeable, thorough, and taking time to explain issues clearly to customers. Friendliness and courtesy emerge as recurring positive attributes, with customers describing technicians as pleasant, professional, and communicative. The company's customer service approach is frequently commended, especially their ability to handle urgent situations—including emergencies during extreme weather and issues arising while customers were away. Long-term customers express continued confidence in the company, citing reliability and consistent quality as reasons for their ongoing business relationship. New customers report feeling welcomed and treated with care from their first interaction. The annual service contracts and maintenance programs are viewed favorably, with customers appreciating both the quality of routine check-ups and the value provided during unexpected repairs. Overall, the reviews convey a tone of trust, satisfaction, and genuine appreciation for a service provider that consistently meets and exceeds expectations.
Excellent service!
JODI - Oxford, CT 06478
He went above and beyond and even fixed my thermostat mounted on the wall!
Excellent Service
MICHAEL - Oxford, CT 06478
Efficient and personable. Very thorough and neat workspace.
Great Team Great Dervice
MICHAEL - Oxford, CT 06478
Long Term customer with many good experiences from office staff as well field techs and delivery personnel. Competitive pricing makes me a loyal customer.
Fast response to service request
LYNNETTE - Oxford, CT 06478
I was not home but the tech reached out to me to confirm the repair order. My son was home to handle the repair.
furnace cleaning
CAROLYN - Oxford, CT 06478
Annual Furnace Service
DEBBIE - Oxford, CT 06478
Excellent Service- as always!
CHRIS - Oxford, CT 06478
Excellent service!
MORGAN - Oxford, CT 06478
Great service from a dedicated and thorough tech.
RICHARD - Oxford, CT 06478
Dan was thorough and purposeful in his corrective action on my system. Achieved the quietist ignition ever experienced and a great burn for the Riello burner. After his deep involvement remembered to switch system back to automatic from manual, but forgot to hit the separate "AUT" button. As a result zone circulating pumps failed to energize. Easily corrected after reviewing service manual. System is working fine. Thanks
Excellent installation
MARIE - Oxford, CT 06478
The men did an excellent job of installing my hot water heater. They were very polite and helpful and efficient
Excellent Service
MARIE - Oxford, CT 06478
Excellent service
WILLIAM - Oxford, CT 06478
Excellent, attentive, professional service
CHRISTOPHER - Oxford, CT 06478
Austin was great! Took the time to provide excellent service. He let me know the status of my HVAC equipment and there was no trace he was even there (like it should be)
Promptly and courteous service
MARIE - Oxford, CT 06478
The service man arrived within the time slot. He was courteous and went promptly to clean the furnace and hot water heater
Good Job
BILL - Oxford, CT 06478
Annual service
JAMES - Oxford, CT 06478
Thanks for doing such a thorough job
Prompt, great service
JACQUELINE - Oxford, CT 06478
Telephone correspondence
DEBBIE - Oxford, CT 06478
Great service
WILLIAM - Oxford, CT 06478
Excellent Service
JACKIE - Oxford, CT 06478
Hi, thank you Erin for your help in making the renewal of my yearly contract easy and stress-free.
Great Professional Installation
HUGH - Oxford, CT 06478
Lucas and the team from Sippin had my water heater changed out in no time. If I didn't have hot water back I'd never have known they were there replacing it! Always makes a difference when pride and professionalism is front and center.
Great service
KENNETH - Oxford, CT 06478
Excellent service
JENNIFER - Oxford, CT 06478
On time! Neat, knowledgeable, and efficient!
Tech was personable and competent, unfortunately the defect in my system was not corrected.
RICHARD - Oxford, CT 06478
Always great service in our experience
RICHARD - Oxford, CT 06478
Technician showed up as scheduled. A light thorough did a great job no complaints.
On demand maintainence
KENNETH - Oxford, CT 06478
Advanced notification was slightly inconvenient
Great Service
JOHN - Oxford, CT 06478
Knowledgeable Tech! Great Job
Excellent service
GAIL - Oxford, CT 06478
Great service
Great
JOHN - Oxford, CT 06478
Great service, friendly Tech
Excellent Service!
ERIC - Oxford, CT 06478
Lucas & team did a fantastic job taking out our old tank, putting in the new tank, along with all the new pipes and lines, gremlin, & day tank! The tank looks great and the stone colored pipes they used look awesome, clean, and safe. They were very thorough being sure it followed all codes and safety regs.
Excellent Service
HEIDI - Oxford, CT 06478
Excellent Service!
ERIC - Oxford, CT 06478
John did our annual service on our furnace. He did a great job! He was knowledgeable, thorough, and me know what he was doing. Our furnace was so quiet when he was done!
Excellent service
JULIE - Oxford, CT 06478
Furnace installation
CAROLYN - Oxford, CT 06478
installers were efficient& polite
Excellent Service!
DAVID - Oxford, CT 06478
Charles and Brandon were great!!! Very efficient, explained everything and pleasant to deal with!
Excellent
JODI - Oxford, CT 06478
Polite, efficient, and fixed it!
Sippin Energy & excellent Customer Service
Robin - Oxford, CT 06478
Jessica B was great! She helped me with everything I needed - I had lots of questions about our price plan & getting a new one set up, the gremlin & an appt to get it installed, and lastly setting up our annual service appt. She was able to answer all of my questions, emailed us the docs we needed, and explained what was needed for each one. She was extremely knowledgeable as well as super friendly. Excellent customer service overall! Thank you!
Excellent service
LORI - Oxford, CT 06478
furnace cleaning
CAROLYN - Oxford, CT 06478
wet poliet & efficient
Frustrating
WILLIAM - Oxford, CT 06478
After doing a routine tuneup, the furnace would not go on. To call for a second visit and the problem was finally fixed.
Austin B.
Call Completed -
Aaron C.
Call Completed - INSTALLATION OTHER
Jeff S.
Call Completed -
Jeff S.
Call Completed - SYSTEM INSPECTION
Will W.
Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT
Austin B.
Call Completed -
Brian A.
Call Completed - Energy Efficiency Tune-Up
Austin B.
Call Completed -
Erin E.
CSR Survey
Abrahem .
Call Completed -