Sippin Energy Products provides high-quality bio heating fuel delivery, propane fuel delivery, as well is a wide scope of HVAC sales, installation and aftercare service to the town of Stratford Connecticut. Sippin Energy Products has served southwestern Connecticut since 1919 with the highest quality products and services available. We are A+ rated by the Better Business Bureau and offer the very best value in the energy business. We also offer high quality Bio-Heating Fuels as well as propane delivery and service.
Please take some time to read some of the customer reviews on this page to see how our staff takes pride in the products and services that we provide. Our reviews are up-to-date and unfiltered from Sippin Energy customers in your local town.
Local Reviews
for Stratford, CT
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and loyalty. Customers consistently express appreciation for the company's professionalism, responsiveness, and technical expertise. A dominant theme is the speed and efficiency of service, with multiple reviewers highlighting quick response times, same-day repairs, and technicians arriving within minutes or hours of initial contact. The technical staff receives particular praise for being knowledgeable, thorough, and taking time to explain issues clearly to customers. Friendliness and courtesy emerge as recurring positive attributes, with customers describing technicians as pleasant, professional, and communicative. The company's customer service approach is frequently commended, especially their ability to handle urgent situations—including emergencies during extreme weather and issues arising while customers were away. Long-term customers express continued confidence in the company, citing reliability and consistent quality as reasons for their ongoing business relationship. New customers report feeling welcomed and treated with care from their first interaction. The annual service contracts and maintenance programs are viewed favorably, with customers appreciating both the quality of routine check-ups and the value provided during unexpected repairs. Overall, the reviews convey a tone of trust, satisfaction, and genuine appreciation for a service provider that consistently meets and exceeds expectations.
Excellent Service
THOMAS - Stratford, CT 06614
Excellent service
LISA - Stratford, CT 06614
Thank so much for the timely, thorough, and quick service.
Excellent Service
CARL - Stratford, CT 06614
Service was excellent
ROBERT - Stratford, CT 06614
Very good service
MICHAEL - Stratford, CT 06614
Spoke to Dan about 8:15 in the morning and he explained it was a super busy day. Called him again in the the afternoon and he arrived around 9 PM. Didn’t seem to find anything g really wrong, although most of the day our thermostats didn’t go above 60, even though they were both set above 70. Next time I will take pictures of them along with the boiler gage. Had a similar problem the prior weekend, but didn’t call. We borrowed electric heaters late Sunday. Even our son was surprised at how cool it was in the house and I showed him the thermostats. Dan was very thorough and checked everything. Really patient with all my questions and spent a lot of time rechecking after “bleeding” radiators. I am confident that he’ll look into everything.
Excellent service!
ROBERT - Stratford, CT 06614
Very good service
MICHAEL - Stratford, CT 06614
The work was done quickly without any inconvenience or mess
Great service
KELLY - Stratford, CT 06614
Excellent and courteous service
JAMES - Stratford, CT 06614
Erin was very helpful and professional and emailed contract promptly.
Excellent Service
CARL - Stratford, CT 06614
My furnace stopped working, so I called Sippin with whom I have a service contract. A Sippin representative gave me a time window as when to expect a repairman. Within 1 hour their serviceman Brian Adams arrived. After a brief look at my heating system Brian Adams diagnosed the problem and within 15 min. he replaced a worn part. Brian then optimized the boiler for its designed heat output. I am thoroughly satisfied with Sippins' quick response and the professional service provided by Brian Adams. Sippin is very lucky to have Mr. Adams working for their company.
Very Good Service
MICHAEL - Stratford, CT 06614
Luis arrived within the scheduled time period. He was very pleasant to deal with and also answered my questions about an expansion tank that was installed in Oct. 2025. When he was finished, the area around my boiler was very clean. Note..I will be calling for a “printout” of the service that was performed for my records.
Excellent Service!
WENDY - Stratford, CT 06614
Erin was very understanding of the situation and worked with me to get the best solution.
Services for propane leaking water
LETHA - Stratford, CT 06615
Excellent service
Excellent service!
ROBERT - Stratford, CT 06614
Excellent, knowledgeable, helpful.
Excellent Service
THOMAS - Stratford, CT 06614
The crew that came to my house were very neat, courtesy, and professional. They started with laying a covering on my basement floor to protect from debris and ended their work by sweeping up my basement floor.
Thank you
HILARY - Stratford, CT 06614
Thanks for helping us again 🙂
Excellent service
PATRICK - Stratford, CT 06614
Our furnace was not working on the coldest day of the year and I called Sippin They had a technician out to fix it within 90 minutes
I have been a customer of Sippin energy for 10 years. Have always had great service both
STEVE - Stratford, CT 06614
excellent service
PATRICK - Stratford, CT 06614
The technician was friendly and answered all my questions.
Great service!
MICHAEL - Stratford, CT 06614
Will and Frank completed the installation without any interruption of our daily routine. The work area was completely cleaned, wouldn’t even know the extent of their service. They both acted professionally. Always pleased when Will is the tech who responds.
Very good service
MICHAEL - Stratford, CT 06614
Will recognized the problem and was able to complete the repairs in a very timely manner. His work was not disruptive and left the furnace/cellar area very clean. He made an excellent suggestion which previous techs never mentioned. This service call could have been unnecessary, since techs in previous years did the same repair, but did not offer his suggestion and follow through. Will was also very personable.
Excellent service
WENDY - Stratford, CT 06614
Always have been very pleased with your services and Chris did it all
Great Service
PHILIP - Stratford, CT 06614
Quick and courteous.
Service review
JOHN - Stratford, CT 06614
Tech showed up early & on time, at 8:00 AM! Great to be able to do more things,. He was also very fast in performing the check-up. Thank you very much!
Excellent customer care
RICHARD - Stratford, CT 06614
Brian was very professional and knowledgeable. He took the time to explain what was done and cleaned up the area where he had worked. Thank you for a fine job!
Excellent
RITA - Stratford, CT 06614
Excellent Did great job
Furnace tune up
MARY - Stratford, CT 06614
On time. Knowledgeable
Excellent!
WENDY - Stratford, CT 06614
I have never had a problem with Sipping and the service…
Excellent service
WENDY - Stratford, CT 06614
I’m akwsys pleased with Sippins service reps…thank you
Excellent service. Your service people are the best.
LARRY - Stratford, CT 06614
Excellent
LETHA - Stratford, CT 06615
Job well done
Good
LETHA - Stratford, CT 06615
I am not sure if the problem is corrected. Service people were excellent
Excellent Service
MAURICE - Stratford, CT 06615
Two techs, both well informed on HVAC issues and particulars of the job. Demeanor and cooperativeness excellent per customer. Work done efficiently.
Great service
Hilary - Stratford, CT 06614
Mark was friendly, polite, on time and informative. Thank you
Excellent
RITA - Stratford, CT 06614
Excellent service thank you to sippin and chris
not sure I still have the same issue
LETHA - Stratford, CT 06615
Your service people were good however I still have the same problem that I have been complaining about for months Now they are telling me I need to spend more money and I am still making payment on this unit I did not have this problem before.
This service call should not have been necessary.
MICHAEL - Stratford, CT 06614
The tech, Dan, has been to our house before. Very friendly and knows what he is doing. Would rate his service very highly. The issue I have is: the monitor should probably never have been installed. For installation I had to make an appointment, block 4 hours. Wasn’t old that the monitor had a limited service life. Then you tell me it has to be removed, again, I have to make an appointment and block 4 hours. NOT very good customer service. The monitor goes from free to $48 a month?
Great Service
SAM - Stratford, CT 06614
Thank you for the excellent service, and plan coverage.
Too early
CHRISTOPHER - Stratford, CT 06615
Appt time was for 800AM-noon. Tech showed up at 715AM, earlier than we were ready.
Great Service
SAM - Stratford, CT 06614
Great service! 5 stars all day. Thank you Chris.
Brian A.
Call Completed -
Daron M.
Call Completed - TECHNICAL PHONE SUPPORT
Luis S.
Call Completed - EFF TEST:, Burner Diagnostic and Repair
Brian A.
Call Completed -
Chris G.
Call Completed - Heating System Service
Dan C.
Call Completed - WATER HEATER SERVICE
Brandon .
Call Completed - Burner Diagnostic and Repair
Brian A.
Call Completed -
Chris G.
Call Completed - Energy Efficiency Tune-Up
Daron M.
Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT