Sippin Energy Products provides high-quality bio heating fuel delivery, propane fuel delivery, as well is a wide scope of HVAC sales, installation and aftercare service to the town of Derby Connecticut. Sippin Energy Products has served southwestern Connecticut since 1919 with the highest quality products and services available. We are A+ rated by the Better Business Bureau and offer the very best value in the energy business. We also offer high quality Bio-Heating Fuels as well as propane delivery and service.
Please take some time to read some of the customer reviews on this page to see how our staff takes pride in the products and services that we provide. Our reviews are up-to-date and unfiltered from Sippin Energy customers in your local town.
Local Reviews
for Derby, CT
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and loyalty. Customers consistently express appreciation for the company's professionalism, responsiveness, and technical expertise. A dominant theme is the speed and efficiency of service, with multiple reviewers highlighting quick response times, same-day repairs, and technicians arriving within minutes or hours of initial contact. The technical staff receives particular praise for being knowledgeable, thorough, and taking time to explain issues clearly to customers. Friendliness and courtesy emerge as recurring positive attributes, with customers describing technicians as pleasant, professional, and communicative. The company's customer service approach is frequently commended, especially their ability to handle urgent situations—including emergencies during extreme weather and issues arising while customers were away. Long-term customers express continued confidence in the company, citing reliability and consistent quality as reasons for their ongoing business relationship. New customers report feeling welcomed and treated with care from their first interaction. The annual service contracts and maintenance programs are viewed favorably, with customers appreciating both the quality of routine check-ups and the value provided during unexpected repairs. Overall, the reviews convey a tone of trust, satisfaction, and genuine appreciation for a service provider that consistently meets and exceeds expectations.
Excellent
SHIRLEY - Derby, CT 06418
On time; explained problem: worked efficiently
Great service
SHIRLEY - Derby, CT 06418
Helpful with price cap plan.
Emergency hot water heater call
DEBORAH - Derby, CT 06418
Prompt, polite very professional
Great hot water heater install
DEBORAH - Derby, CT 06418
The guys were great - very organized and polite - kept everything tidy and clean
Excellent Service
ROBERT - Derby, CT 06418
Very Polite, very professional, expedient. Excellent service
Excellent
JEFFREY - Derby, CT 06418
I was very impressed on how fast from the phone call the service technician arrived. I am extremely happy and will absolutely use in the future
Great service
JEROME - Derby, CT 06418
Excellent service as always
MICHAEL - Derby, CT 06418
11th year with Sippin and they have always provided top notch service.
Great service
SHIRLEY - Derby, CT 06418
I was satisfied
Great Service
JEROME - Derby, CT 06418
Mark is very easy going, the installation went quicker than expected, has great customer service everything went as smooth as it possibly could
Excellent service
ROBERT - Derby, CT 06418
Excellent service
ROBERT - Derby, CT 06418
Excellent service!!
ROBERT - Derby, CT 06418
Was here quick, knew how to fix the issue and showed us what to look for and what to do
Excellent service
ROBERT - Derby, CT 06418
Came quickly after being called.
Above and beyond.
ROBERT - Derby, CT 06418
Ryan and Charlie arrived on time and were very courteous and professional. They worked non stop in the 90 degree heat. Excellent workers and good guys.
Excellent
ROBERT - Derby, CT 06418
Friendly and knowledgeable service.
Excellent Service
ROBERT - Derby, CT 06418
Great service. Answered all of our questions
Service Call
ROBERT - Derby, CT 06418
They seemed to know what they were doing. However did not have parts available to fix the furnace as the previous tech had broken one of the bolts which caused the leak. Now dealing with ruined items that were around the furnace
Great service
SHIRLEY - Derby, CT 06418
Very polite; Explained problem; assured me that problem was resolved.
Quick service!
AMY - Derby, CT 06418
The tech was prompt and the service was quick
Outstanding service
JAMES - Derby, CT 06418
Guys were efficient. Very personable. Very thorough. We had zero questions before they left. My dog loved them. Would recommend to anyone
Great Service
ROBERT - Derby, CT 06418
Great service, polite
Great service
SHIRLEY - Derby, CT 06418
Positive
Great service and right before the holidays
MICHAEL - Derby, CT 06418
Thank you Rich L. And Sippin for the great emergency service where we had no heat going into the holidays!
Great service
MICHAEL - Derby, CT 06418
Very thorough on setting my regulator for my new appliances
Great install nice clean work
MICHAEL - Derby, CT 06418
Guys were great nice install great attention to detail
Great Service during pandemic
MICHAEL - Derby, CT 06418
Our technician was once again very professional and did a great job with our service.
Good service.
SHIRLEY - Derby, CT 06418
Very professional but friendly. Accommodating. Adjusted water temperature on furnace when I asked.
you all
WILLIAM - Derby, CT 06418
we love you all !!!!
Good service; prompt
SHIRLEY - Derby, CT 06418
Great service!
Laurie - Derby, CT
I highly recommend Sippin Energy for your home heating needs. I have been with them for several years and recently had a new furnace and oil tank installed. Installation was quick and went smoothly. Anytime I had an issue, Sippin responded right away and got the job done! I recently sold my house and have been dealing with Jessica in customer service. She has been very helpful, knowledgeable and thorough. Great company to work with.
Great service
SAMANTHA - Derby, CT 06418
Charles P was very knowledgeable and professional and answered any questions that I had
great service
WILLIAM - Derby, CT 06418
Great Service
ROBERT - Derby, CT 06418
Showed up as scheduled, on time. Completed work efficiently and quickly. Polite and very professional.
Great service
SHIRLEY - Derby, CT 06418
Professional as I expected u
Excellence service and cleanliness
STEVE - Derby, CT 06418
Austin B.
Call Completed - Energy Efficiency Tune-Up
Abrahem .
Call Completed -
Brian A.
Call Completed - Heating System Service
Brian A.
Call Completed -
Dan A.
Call Completed - Energy Efficiency Tune-Up
Brian A.
Call Completed -
Daron M.
Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT
Brandon .
Call Completed - Fuel supply system service
Gary S.
Call Completed -
Daron M.
Call Completed - Fuel supply system service, CONTROL SYSTEM SERVICE