Sippin Energy Products provides high-quality bio heating fuel delivery, propane fuel delivery, as well is a wide scope of HVAC sales, installation and aftercare service to the town of Derby Connecticut. Sippin Energy Products has served southwestern Connecticut since 1919 with the highest quality products and services available. We are A+ rated by the Better Business Bureau and offer the very best value in the energy business. We also offer high quality Bio-Heating Fuels as well as propane delivery and service.
Please take some time to read some of the customer reviews on this page to see how our staff takes pride in the products and services that we provide. Our reviews are up-to-date and unfiltered from Sippin Energy customers in your local town.
Local Reviews
for Derby, CT
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude and praise for the professionalism, expertise, and efficiency demonstrated throughout their service experiences. Recurring themes emphasize the technicians' punctuality, with many noting that service providers arrived on time and completed work within expected timeframes. The quality of workmanship is frequently highlighted, with customers appreciating thorough explanations of procedures, expert diagnostics, and meticulous attention to cleanliness after job completion. A strong sense of trust and reliability permeates the feedback, with customers expressing confidence in the company's ability to maintain even older equipment and prevent future issues. The friendly, courteous, and helpful demeanor of both technicians and office staff is a dominant positive theme, creating a welcoming and professional atmosphere. Long-term customer loyalty is evident, with some reviewers noting years of continued satisfaction with the service. The tone is enthusiastic and appreciative, with customers frequently using words like "excellent," "great," "outstanding," and "professional" to describe their experiences. Overall, the reviews paint a picture of a company that consistently delivers high-quality service through knowledgeable, personable staff who prioritize customer satisfaction and maintain strong professional standards.
Excellent
SHIRLEY - Derby, CT 06418
On time; explained problem: worked efficiently
Great service
SHIRLEY - Derby, CT 06418
Helpful with price cap plan.
Emergency hot water heater call
DEBORAH - Derby, CT 06418
Prompt, polite very professional
Great hot water heater install
DEBORAH - Derby, CT 06418
The guys were great - very organized and polite - kept everything tidy and clean
Excellent Service
ROBERT - Derby, CT 06418
Very Polite, very professional, expedient. Excellent service
Excellent
JEFFREY - Derby, CT 06418
I was very impressed on how fast from the phone call the service technician arrived. I am extremely happy and will absolutely use in the future
Great service
JEROME - Derby, CT 06418
Excellent service as always
MICHAEL - Derby, CT 06418
11th year with Sippin and they have always provided top notch service.
Great service
SHIRLEY - Derby, CT 06418
I was satisfied
Great Service
JEROME - Derby, CT 06418
Mark is very easy going, the installation went quicker than expected, has great customer service everything went as smooth as it possibly could
Excellent service
ROBERT - Derby, CT 06418
Excellent service
ROBERT - Derby, CT 06418
Excellent service!!
ROBERT - Derby, CT 06418
Was here quick, knew how to fix the issue and showed us what to look for and what to do
Excellent service
ROBERT - Derby, CT 06418
Came quickly after being called.
Above and beyond.
ROBERT - Derby, CT 06418
Ryan and Charlie arrived on time and were very courteous and professional. They worked non stop in the 90 degree heat. Excellent workers and good guys.
Excellent
ROBERT - Derby, CT 06418
Friendly and knowledgeable service.
Excellent Service
ROBERT - Derby, CT 06418
Great service. Answered all of our questions
Service Call
ROBERT - Derby, CT 06418
They seemed to know what they were doing. However did not have parts available to fix the furnace as the previous tech had broken one of the bolts which caused the leak. Now dealing with ruined items that were around the furnace
Great service
SHIRLEY - Derby, CT 06418
Very polite; Explained problem; assured me that problem was resolved.
Quick service!
AMY - Derby, CT 06418
The tech was prompt and the service was quick
Outstanding service
JAMES - Derby, CT 06418
Guys were efficient. Very personable. Very thorough. We had zero questions before they left. My dog loved them. Would recommend to anyone
Great Service
ROBERT - Derby, CT 06418
Great service, polite
Great service
SHIRLEY - Derby, CT 06418
Positive
Great service and right before the holidays
MICHAEL - Derby, CT 06418
Thank you Rich L. And Sippin for the great emergency service where we had no heat going into the holidays!
Great service
MICHAEL - Derby, CT 06418
Very thorough on setting my regulator for my new appliances
Great install nice clean work
MICHAEL - Derby, CT 06418
Guys were great nice install great attention to detail
Great Service during pandemic
MICHAEL - Derby, CT 06418
Our technician was once again very professional and did a great job with our service.
Good service.
SHIRLEY - Derby, CT 06418
Very professional but friendly. Accommodating. Adjusted water temperature on furnace when I asked.
you all
WILLIAM - Derby, CT 06418
we love you all !!!!
Good service; prompt
SHIRLEY - Derby, CT 06418
Great service!
Laurie - Derby, CT
I highly recommend Sippin Energy for your home heating needs. I have been with them for several years and recently had a new furnace and oil tank installed. Installation was quick and went smoothly. Anytime I had an issue, Sippin responded right away and got the job done! I recently sold my house and have been dealing with Jessica in customer service. She has been very helpful, knowledgeable and thorough. Great company to work with.
Great service
SAMANTHA - Derby, CT 06418
Charles P was very knowledgeable and professional and answered any questions that I had
great service
WILLIAM - Derby, CT 06418
Great Service
ROBERT - Derby, CT 06418
Showed up as scheduled, on time. Completed work efficiently and quickly. Polite and very professional.
Great service
SHIRLEY - Derby, CT 06418
Professional as I expected u
Excellence service and cleanliness
STEVE - Derby, CT 06418
Austin B.
Call Completed - Energy Efficiency Tune-Up
Abrahem .
Call Completed -
Brian A.
Call Completed - Heating System Service
Brian A.
Call Completed -
Dan A.
Call Completed - Energy Efficiency Tune-Up
Brian A.
Call Completed -
Daron M.
Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT
Brandon .
Call Completed - Fuel supply system service
Gary S.
Call Completed -
Daron M.
Call Completed - Fuel supply system service, CONTROL SYSTEM SERVICE