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Stratford CT, Heating Oil, Propane, HVAC, Reviews

Sippin Energy Products provides high-quality bio heating fuel delivery, propane fuel delivery, as well is a wide scope of HVAC sales, installation and aftercare service to the town of Stratford Connecticut. Sippin Energy Products has served southwestern Connecticut since 1919 with the highest quality products and services available. We are A+ rated by the Better Business Bureau and offer the very best value in the energy business. We also offer high quality Bio-Heating Fuels as well as propane delivery and service.

Please take some time to read some of the customer reviews on this page to see how our staff takes pride in the products and services that we provide.  Our reviews are up-to-date and unfiltered from Sippin Energy customers in your local town. 

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Local Reviews
for Stratford, CT

Rated 4.6 out of 5 stars based on 50 customer reviews

Map of Stratford, CT

Horrible!




1) Chemicals were placed in my system that make me sick. I had previously informed Sippin to NEVER use these chemicals again because they make me house toxic for me. 2) The heat is still not working on the far side of my house 3)I didn't receive the quote to alter my thermostat to a smart one


Map of Stratford, CT

Did a great job in a timely manner. Very pleasant





Map of Stratford, CT

Great service





Map of Stratford, CT

Great service




Professional service


Map of Stratford, CT

OUTSTANDING!





Map of Stratford, CT

Excellent Service!





Map of Stratford, CT

Great Service





Map of Stratford, CT

Very professional




Quick clean and professional


Map of Stratford, CT

Hopefully A/C is back to normal




Jon came back after Justin needed someone else to see what a potential problem with my A/C system could be. Jon added additional refrigerant (now over 3 lbs total for a two year old system) and the numbers were in spec for what Jon said they should be. I will see over these next three days when temperatures get high again how the system cools. Jon said keep an eye on things and next year Sippin may have to check for leaks.


Map of Stratford, CT

Cool but not cool enough




I would have given 5 stars but Sippin needs to come back out as the service tech Justin did everything he could to find a possible leak in the a/c system, but was unable. I will give 5 stars when the temp comes down quickly in my condo instead of it taking 4 hours for the temp to come down 1 degree and it running for 22 hours for many days.


Great service very good technician





great service




I called and they were able to send someone the same morning. Maureen did some triage over the phone first. I love the text with the picture of the technician. Great idea!! I cannot comment on the price, as I don't yet have the bill/invoice. The service was great- professional, efficient, had the parts on the truck. Jon was knowledgeable, friendly, and answered all my questions.


Heating tune-up




Rich did a great job preparing my gas furnace for the heating season later this year. Hopefully Sippin will send him to perform the A/C tune-up in August


Excellent Service!




The technician was on time, did his job very neatly. Thanks


Great service. Do not know the cost. P




On time, very pleasant and told me the minor problems- no major ones- and we shook hands and he left. A very good experience.


review





GREAT SERVICE TODAY




The service call that was preformed today by Brandon was excellent. On time, well mannered and groomed. Very pleased. Jack Dera Deragopian .....


Fabulous Service




Brandon was extremely professional and told me what he was planning to do. He was also very friendly and finished in a timely manner. The experience couldn't have gone better.


New boiler fantastic




We love the System 2000 stackable boiler - with the 40 gallon water tank. We now have to touch the baseboard to see if the boiler is running as it is so quiet - even the wall mount motorized vent is quiet - especially compared to the old side-shot. We no longer run out of hot water that the old on-demand boiler did. We are very happy with the quick installation - from time of determining the problem, and having the new boiler installed. Installers were extremely professional and friendly. We definitely would recommend SIPPIN to our friends and the SYSTEM 2000.


Response from Sippin Energy Products:

I just want to take a moment to thank you for your review post. I'm happy that you are satisfied with your new System 2000. I will also be sure to pass on your kind words to our installers. Thanks again for taking the time to write.


Annual Cleaning





Lifetime Customer




I recently needed a new oil tank due to a slow leak. The technicians came out right away to assess the leak. It wasn't bad so they recommended to wait about two weeks to use up the oil I had in the tank. When it was time for the replacement, the technicians were prompt, neat, and respectful. I've had Sippin for over 40 years along with my in-laws and now my daughter. Great job Sippin, Bill my sales person, and to the office staff.


Very polite, worked hard




He arrived before expected time - which was great. He was very polite and thorough.


Great Customer Service




Had my furnace cleaned. Technician was on time and paid attention to detail.


Customer





Great service




Good job. Thank you


Furnace cleaning




Love your system of texting a picture of the technician when they are coming so you know you are letting the right person into your house! Very innovative and considerate of customer safety. The tech was efficient. He did not have much to say though, it didn't dawn on me until after he left that he didn't give me any kind of report, as techs in the past have done.


Exceptional Service Technician




Brandon Chase is the very best HVAC technician we have ever had. Far better than the company that installed our original system 2 years ago! He's so polite, very professional, has an extensive knowledge base and is just an incredibly nice person... He spent an appropriate amount of time inspecting our furnaces and told me everything that he did. Thankfully, everything is in good working order and there aren't any problems. If we should ever have a problem in the future, we'll call Sippen and will definitely ask for Brandon Chase.


Outstanding service. Brandon Chase is the very best HVAC tech. we’ve ever had. He is professional, pleasant, very knowledgeable & did an excellent job





Greatest Oil Company




My oil tank was starting to leak. I called and a rep came out the next day. Great service.


Great Service




Dave Haug did great work as usual.


Very good service





Great, fast service!




We had no heat, and Bill M., our service tech from Sippin, replaced our furnace blower motor- had us up and running quickly! Thanks so much Bill and Sippin Energy Products!"


Great




David Haug is terrific. Extremely competent and knowledgeable. A pleasure to interact with and does great work.


Great service




Brian came out on busy, cold day, after hours, to do annual cleaning when I'm sure you had other customers who needed real service. Was very professional and courteous. Furnace seems to be running good. Only bad thing was I took day off to wait for someone after 2pm. Showed up at 7pm which IS after 2 but I could have worked. Hopefully will not have to see service until next cleaning. Thanks Brian and Sippin .


William




William was so professional and identified the problem within 2 minutes and completed the job with 20 minutes or so. He was also very friendly and could not have been any better. I wished him Happy Holidays!


Great Service, Excellent service person.




Brandon was prompt, thorough, knowledgeable, friendly, helpful, and informative.


Great, friendly service




Brandon came out and was able to quickly repair the issue. He was thorough and not rushed.


GOOD SERVICE




Ed was courteous upon arrival. He seemed knowledgeable and proficient. His work was neat and tidy.


response to no heat situation morning after furnace was serviced




wires from thermostat at not been reattached at furnace. service rep quickly corrected the problem


mistake led to next day inconvenience




technician completed job without reattaching wires from thermostat at furnace


Response from Sippin Energy Products:

We apologize for that oversight. I've applied to your account, 5000 loyalty points to compensate you for your inconvenience.


Gary S.

Gary S.

Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT

Near William St, Stratford, CT 06614
Ed A.

Ed A.

Call Completed - SYSTEM INSPECTION

Near Ridge Rd, Stratford, CT 06614
Ed A.

Ed A.

Call Completed - Plumbing system service

Near Forest Rd, Stratford, CT 06614
Jon K.

Jon K.

Call Completed - SYSTEM INSPECTION

Near Huntington Rd, Stratford, CT 06614
Brandon C.

Brandon C.

Call Completed - Fuel supply system service

Near Ridge Rd, Stratford, CT 06614
Brandon C.

Brandon C.

Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT

Near Cutspring Rd, Stratford, CT 06614
Will W.

Will W.

Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT

Near Bayview Blvd, Stratford, CT 06615
Gary S.

Gary S.

Call Completed -

Near Rustown Dr, Stratford, CT 06614
Gary S.

Gary S.

Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT

Near Glenn Dr, Stratford, CT 06614
Will W.

Will W.

Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT

Near San Pedro Ave, Stratford, CT 06614